Patient Services Specialist
2 weeks ago
Our FYidoctors - North York - Maginn Mews clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist. This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Saturday. You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients. If you have a passion for people and a drive to deliver an exceptional customer service experience, we’d love to hear from you Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment. What Will You Be Doing? Warmly greeting patients as they enter our clinic Checking patients in and out of the office Communicating with patients in person, by phone, and by email Managing appointment bookings, prescription printouts and billing and payments Administering pre-testing services Upholding excellent customer service standards What Do You Bring? Ideally, you will have customer-facing experience, preferably in a retail environment Confidence working in a fast‑paced environment A high level of comfort using technology and computers with solid proficiency in MS Office Suite A professional, approachable manner and a love of meeting and interacting with people An ability to multi‑task in a fast‑paced environment How You’ll Benefit: Competitive wages including quarterly bonuses (for qualifying clinics) A comprehensive benefits package that includes outstanding optical coverage Rapid and continued growth, ensuring a constantly challenging and rewarding environment A workplace culture that fosters a sense of collaboration Ongoing training and development opportunities to help you develop your career Why You Should Join Us: FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us Our doctor‑led, patient‑first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it. At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal‑opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience. #J-18808-Ljbffr
-
Patient Services Specialist
1 week ago
Toronto, Canada FYidoctors Full time**FYidoctors** is seeking a **Full Time** Patient Services Specialist on a Permanent basis at our practice in Don Mills, Toronto**.** The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with pretesting and eyewear retail. This team member will work a schedule of 30-40 hours per week,...
-
Patient Relations Specialist
3 days ago
Toronto, Canada St. Joseph's Health Centre Full timeThe Patient Relations Specialist supports the organization’s commitment to provide the best care experiences, promoting care and service that reflects the organization’s Mission and Values. Reporting to the Manager of Patient Experience, the Patient Relations Specialist works with patients, their families and hospital staff to facilitate the effective...
-
Patient Relations Specialist
2 weeks ago
Toronto, Canada St. Michael's Hospital Full timeThe Patient Relations Specialist supports the organization’s commitment to ensure an exceptional patient experience, promoting care and service that reflects the Health Centre’s Mission and Values. Reporting to the Manager of Patient Experience, the Patient Relations Specialist works with patients, their families and hospital staff to facilitate the...
-
Patient Relations Specialist
5 days ago
Toronto, Canada North York General Hospital Full time**Company Bio** IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and...
-
Patient Experience Specialist
1 week ago
Toronto, Canada Michael Garron Hospital Full time**Position Overview** Reporting to the Manager of Patient Experience & Relations, and working collaboratively with leaders and clinical teams across the organization, the Patient Experience Specialist contributes to advancing a culture of patient and family centred care. The Patient Experience Specialist uses their emotional intelligence to support and...
-
Patient Flow Specialist, Patient Flow
5 days ago
Toronto, Canada Unity Health Toronto Full timeReporting to the Manager, Access & Flow, the Patient Flow Specialist will be responsible for the coordination of activities to enhance patient flow and facilitate patient placement throughout the Health Centre. Accountabilities: - Putting patients first_ - Accountable for patient placement throughout the organization and has the authority in determining...
-
Manager, Patient Services
5 days ago
Toronto, Canada Home and Community Care Support Services Full time**Job Description**: **_CARE AND BE CARED FOR - THIS IS YOUR HOME_**: Do you have a passion for leading people to achieve exceptional patient outcomes? Do you have strong planning, management, and evaluation skills? Are you looking to make a difference in your community? You’re looking in the right place. What will you do? *** Reporting to the Director,...
-
Patient Experience Specialist
2 days ago
Toronto, Ontario, Canada Michael Garron Hospital Full timeOverviewReporting to the Manager of Patient Relations, and working collaboratively with leaders and clinical teams across the organization, the Patient Experience Specialist receives, reviews and facilitates the timely resolution of patient and family concerns and feedback regarding their experience at MGH. The Patient Experience Specialist is familiar with...
-
Manager, Patient Services
4 weeks ago
Toronto, Canada Home and Community Care Support Services Full timeJob Description Date Posted: October 31, 2025 Closing Date: November 14, 2025 Job Type: Full-time Start Date: December 2025 Division / Department: Community Branch: Scarborough Group: Management Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that...
-
Manager, Patient Services
4 weeks ago
Toronto, Canada Home and Community Care Support Services Full timeJob Description Date Posted: October 31, 2025 Closing Date: November 14, 2025 Job Type: Full-time Start Date: December 2025 Division / Department: Community Branch: Scarborough Group: Management Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that...
