Global Service Desk Analyst
3 weeks ago
OverviewEmployer Industry: Information Technology ServicesWhy consider this opportunitySalary up to $52,000 a yearOpportunity to work within a dynamic and inclusive company cultureRecognition programs to celebrate employee contributionsChance to develop your skills in a supportive environmentWork in a collaborative team that values innovation and funOpportunity to make a direct impact on client satisfaction through service excellenceResponsibilitiesSubmit fully documented customer issues into a ticket management systemAnalyze symptoms, determine urgency, and provide resolutions to issuesDispatch incidents to the appropriate Tier II support group when first call resolution is not possibleUnderstand and assist with all internal and external escalationsIdentify and pursue opportunities for process improvement in service deliveryRequired QualificationsMinimum of 2 years of experience in a technical support role providing tier I support in a service desk or help desk environmentFluency in Spanish in a professional settingExcellent written and verbal communication skills in both Spanish and EnglishProven ability to troubleshoot and resolve technical and procedural issuesWillingness to work an overnight shiftPreferred QualificationsUnderstanding of ITIL Incident ManagementA+ Certification#InformationTechnology #CustomerSupport #BilingualJobs #CareerOpportunity #InclusiveWorkplaceWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr
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Global Service Desk
2 weeks ago
Calgary, Canada Long View Systems Corporation Full timeOverviewLong View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View,...
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Global Service Desk
3 weeks ago
Calgary, Canada Long View Systems Corporation Full timeOverview Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long...
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Global Service Desk
2 weeks ago
Calgary, Canada Long View Systems Full timeJoin to apply for the Global Service Desk (GSD) Analyst role at Long View Systems. Long View offers a culture that values integrity, competence, value, and fun. Our team collaborates to deliver excellent technology services worldwide and consistently receives positive employee feedback. Responsibilities Submit fully documented customer issues into a ticket...
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Global Service Desk Analyst
1 week ago
Calgary, Alberta, Canada Long View Systems Full time $23 - $25Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers — and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an...
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Global Service Desk Analyst
1 week ago
Calgary, Alberta, Canada Long View Systems Full time US$40,000 - US$52,000Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers — and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an...
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Global Service Desk Analyst
3 weeks ago
Calgary, Canada Long View Systems Full timeGlobal Service Desk Analyst - Spanish Bilingual Overnight Join to apply for the Global Service Desk Analyst - Spanish Bilingual Overnight role at Long View Systems. Get AI-powered advice on this job and more exclusive features. Long View. A career that helps you get more out of life.We don’t just say it, we prove it. Every day. We’re proud of our...
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Spanish Bilingual Global IT Service Desk Analyst
3 weeks ago
Calgary, Canada Long View Systems Corporation Full timeA dynamic IT provider in Calgary is looking for a Spanish Bilingual Global Service Desk Analyst to deliver exceptional customer service and technical support. You will manage service requests, resolve issues, and work within a diverse team. Candidates should possess over two years of tier I support experience and fluency in Spanish. This role offers a salary...
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Spanish Bilingual Global IT Service Desk Analyst
3 weeks ago
Calgary, Canada Long View Systems Corporation Full timeA dynamic IT provider in Calgary is looking for a Spanish Bilingual Global Service Desk Analyst to deliver exceptional customer service and technical support. You will manage service requests, resolve issues, and work within a diverse team. Candidates should possess over two years of tier I support experience and fluency in Spanish. This role offers a salary...
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Global Service Desk
3 weeks ago
Calgary, Canada Long View Systems Full timeLong View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we...
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Spanish Bilingual Global Service Desk Analyst
3 weeks ago
Calgary, Canada Long View Systems Full timeA dynamic IT provider in Calgary seeks a Spanish Bilingual Global Service Desk Analyst. This role involves delivering tier I support and ensuring exceptional customer service during overnight shifts. Candidates should have at least 2 years of experience in technical support and be fluent in Spanish. The position offers a salary range of $40,000 to $52,000 a...
