Information Technology Service Management Consultant
3 weeks ago
Senior ITSM Consultant (1-Year Contract, Extendable up to 18 Months) Location: Montreal (Day 1 onsite onboarding; in-office presence required 3x/week) Engagement Type: Consulting Contract (Initial 12 months, potential extension to 18 months) Position Summary: We are seeking an expert-level IT Service Management (ITSM) Consultant for a 1-year contract (with possible extension) to support multiple global ITSM initiatives. The consultant will work closely with global ITSM leadership and project stakeholders to execute enterprise-scale projects, drive process improvement, and ensure successful delivery of ITSM solutions. Deep experience with ServiceNow is required. Key Responsibilities Define requirements and implementation plans for enterprise-wide ITSM tools and technologies, with a strong focus on ServiceNow. Ensure ITSM processes align with business objectives, regulatory requirements, divisional goals, and organizational policies. Collaborate with ITSM leadership and technology partners to execute strategies that enhance observability, responsiveness, resilience, and reliability. Ensure compliance with Incident and Problem Management procedures and toolsets. Partner with ITSM leadership and technology teams to implement effective change management strategies and tooling, minimizing business disruption and operational toil. Identify and drive opportunities for process improvement and optimization within the ITSM framework. Enhance efficiency and effectiveness of IT service delivery across the organization. Foster a culture of continuous improvement and operational excellence. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related discipline. 8+ years of experience in IT Operations within global, enterprise-scale environments. Expertise in ITSM frameworks and best practices (ITIL, Agile, DevOps). Extensive hands-on experience with ServiceNow; proficiency with AI-driven ITSM modules is a strong plus. Experience with reporting and analytics tools (e.g., PowerBI, Tableau) is a plus. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with proven ability to work effectively with globally distributed teams and stakeholders. Track record of managing multiple priorities and delivering results in fast-paced, dynamic environments. Seniority Level Mid-Senior level Employment Type Contract Job Function Information Technology #J-18808-Ljbffr
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Montreal, Canada Soho Square Solutions Full timeSenior ITSM Consultant (1-Year Contract, Extendable up to 18 Months) Location: Montreal (Day 1 onsite onboarding; in-office presence required 3x/week) Engagement Type: Consulting Contract (Initial 12 months, potential extension to 18 months) Position Summary: We are seeking an expert-level IT Service Management (ITSM) Consultant for a 1-year contract (with...
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Montreal, Quebec, Canada Soho Square Solutions Full time $80,000 - $120,000 per yearJob Title:Senior ITSM Consultant (1-Year Contract, Extendable up to 18 Months)Location:Montreal (Day 1 onsite onboarding; in-office presence required 3x/week)Engagement Type:Consulting Contract (Initial 12 months, potential extension to 18 months)Position Summary:We are seeking an expert-levelIT Service Management (ITSM) Consultantfor a 1-year contract (with...
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IT (information technology) consultant
2 weeks ago
Montreal, Canada Opticca Consulting Inc Full timeYou have successfully applied for this job through Job Bank! Job details Work location Hybrid Salary 10,834 monthly / 40 hours per week Terms of employment Permanent employment Full time Work must be completed both in person and remotely. Work setting Consulting firm Information technology (IT) infrastructure Responsibilities Tasks Confer with clients to...
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IT (information technology) consultant
2 weeks ago
Montreal, Canada Opticca Consulting Inc Full timeYou have successfully applied for this job through Job Bank! Job details Work location Hybrid Salary 10,834 monthly / 40 hours per week Terms of employment Permanent employment Full time Work must be completed both in person and remotely. Work setting Consulting firm Information technology (IT) infrastructure Responsibilities Tasks Confer with clients to...
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IT (information technology) consultant
2 weeks ago
Montreal, Canada Opticca Consulting Inc Full timeYou have successfully applied for this job through Job Bank! Job details Work location Hybrid Salary 10,834 monthly / 40 hours per week Terms of employment Permanent employment Full time Work must be completed both in person and remotely. Work setting Consulting firm Information technology (IT) infrastructure Responsibilities Tasks Confer with clients to...
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IT (information technology) consultant
2 days ago
Montreal, Quebec, Canada Opticca Consulting Inc Full time $60,000 - $120,000 per yearEducation:Expérience:EducationBachelor's degreeWork settingConsulting firmInformation technology (IT) infrastructureTasksConfer with clients to identify requirementsDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical security...
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Senior Information Technology Consultant
2 weeks ago
Montreal, Canada Maplesoft Group, an SEB Company Full timeMaplesoft Group is currently seeking a Hybrid Senior Advisor (IT Network Administrator) for our Federal Government client in Ottawa, ON. What you need to succeed : To qualify for the position, you must have : Qualifications and Requirements Graduation from a recognized university with a specialization in Computer Science, Information Technology / Management,...
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Senior Information Technology Consultant
2 weeks ago
Montreal, Canada Maplesoft Group, an SEB Company Full timeMaplesoft Group is currently seeking a Hybrid Senior Advisor (IT Network Administrator) for our Federal Government client in Ottawa, ON. What you need to succeed : To qualify for the position, you must have : Qualifications and Requirements Graduation from a recognized university with a specialization in Computer Science, Information Technology / Management,...
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Senior Information Technology Consultant
2 weeks ago
Montreal, Canada Maplesoft Group, an SEB Company Full timeMaplesoft Group is currently seeking a Hybrid Senior Advisor (IT Network Administrator) for our Federal Government client in Ottawa, ON. What you need to succeed : To qualify for the position, you must have : Qualifications and Requirements Graduation from a recognized university with a specialization in Computer Science, Information Technology / Management,...
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Montreal, Canada Adoxio (KPMG Canada) Full timeOverviewAt KPMG, you will be part of a diverse and dedicated team of problem-solving professionals with a shared goal: turning information into opportunities for our clients and communities worldwide.Our Technology Risk Services (TRS) team is looking for future full-time employees who are ready to join us in 2026.The deadline to submit your application is...
