IT Manager

General SummaryThe IT Manager provides leadership and oversight for all information technology operations at the College of the Muscogee Nation (CMN). This position is responsible for strategic planning, resource management, and ensuring that technology solutions align with the institution’s mission, vision, and strategic goals. The IT Manager supervises all IT staff and serves as the primary liaison between the IT department and college leadership, fostering a secure, efficient, and innovative technology environment that supports students, faculty, and staff.Principal Duties And ResponsibilitiesThe provisions of the following IT Manager duties include, but are not limited to:Develop and implement IT strategic plans that align with CMN’s institutional objectives and future growth.Provide leadership for technology planning, risk management, and budget development.Report regularly to the Director of Business Affairs on IT operations, projects, and challenges.Evaluate emerging technologies and make recommendations for adoption.Provide strategic leadership and oversight for all IT operations and resources, ensuring secure, efficient, and reliable technology services that support CMN’s current and future needs.Supervise, evaluate, and mentor IT team members, including Network Administrator, Systems Administrator, Help Desk Coordinator, Computer Technician, and Institutional Work Studies.Lead IT project management efforts from planning through implementation.Establish IT policies, standards, and procedures to ensure secure, reliable, and efficient operations.Manage vendor relationships and oversee procurement of technology equipment and services in compliance with CMN procurement policies.Ensure compliance with FERPA, federal regulations, tribal policies, and cybersecurity standards.Develop and maintain disaster recovery and business continuity plans for all critical IT systems.Monitor and assess network security to safeguard institutional data and systems.Coordinate with department heads to identify and implement technology solutions that enhance student learning and operational efficiency.Serve as an escalation point for complex technical issues and departmental conflicts.Provide guidance and resources to faculty and staff to improve their use of technology in classrooms and offices.Participate in committees and campus initiatives to support cross-departmental collaboration.Perform other duties as assigned to support the mission and goals of the college.Job SpecificationsMinimum Requirements – Bachelor’s degree in Computer Information Systems, Computer Science, or a closely related field. Five (5) or more years of progressive IT experience, including certifications in computer troubleshooting and maintenance, strong knowledge of IT infrastructure, network systems, and security protocols. Excellent communication, leadership, and problem-solving skills.Preferred Requirements – Master’s degree in Computer Science, Information Technology, or a related field. Experience working in a higher education or tribal organization. Ability to speak the Muscogee (Creek) language preferred but not required. Native American and Veteran preference in accordance with CMN policy. Relevant industry certifications.Physical RequirementsMay be required to lift and carry computer equipment and peripherals weighing up to 40 pounds.Ability to stoop, kneel, and crouch to access cables and equipment in tight or confined spaces, such as server rooms or under desks.Manual dexterity sufficient to operate keyboards, mice, diagnostic tools, and small hand tools.Ability to work for extended periods while viewing computer monitors and performing repetitive motions.May occasionally require climbing ladders or working at heights to install or maintain equipment.Ability to work in varying environmental conditions, including temperature changes in server rooms or during outdoor installations.Visual acuity sufficient to read small print, labels, and distinguish cables, ports, and components.Mobility to travel between campus buildings and locations in varied weather conditions.Work EnvironmentCultural Context: Requires respect for Native American traditions, values, and protocols; fosters collaboration in a culturally rich environment.Work Setting: Primarily office-based with regular movement throughout campus buildings, classrooms, and administrative spaces.Stakeholder Interaction: Regular engagement with students, faculty, staff, and visitors, emphasizing friendly and efficient technical assistance.Physical Demands: Involves sitting, standing, lifting, and carrying; requires mobility in various campus environments.Safety Focus: Adheres to IT safety protocols and proper handling of electronic equipment.Collaborative Atmosphere: Works closely with the IT team in a cooperative, supportive environment.Environmental Conditions: Works in climate-controlled settings with occasional outdoor movement between buildings.Mission-Focused: Supports the tribal college's mission by maintaining effective technology systems that respect cultural values and traditions.Schedule: May occasionally require evening or weekend hours for special events or system upgrades.LicensureValid Driver's License.DisclaimerThe College of the Muscogee Nation (CMN) provides this job description as a general overview of the duties, responsibilities, and qualifications required for the position. Employment with CMN is at-will, meaning that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, unless otherwise specified in an employment contract. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. CMN reserves the right to modify or amend this description as necessary.CMN is committed to fostering a diverse and inclusive work environment. As an Equal Opportunity Employer, CMN does not discriminate against any employee or applicant based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other category protected under applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform essential job functions.As a tribal college, CMN operates under the sovereign authority of the Muscogee (Creek) Nation. Employment is governed by tribal law, with federal and state laws applying where appropriate. All compensation, benefits, and job duties are subject to change at the discretion of CMN and in alignment with institutional needs and priorities. By applying for employment with CMN, applicants acknowledge and agree to the terms outlined in this disclaimer.Seniority levelMid-Senior levelEmployment typeOtherJob functionInformation TechnologyIndustriesHigher Education #J-18808-Ljbffr