Operations and Maintenance General manager

General Manager Edmonton- O&MRole Overview:The General Manager will oversee overall site activities under the responsibility of Urban O&M North America, aiming to deliver safety, operational performance, financial, supply chain, and overall project performance. This role requires a strategist and leader who can guide the team towards the most safely, reliable and profitable direction while demonstrating accountability, ownership, and implementing the global vision, mission, and long-term goals. Strong leadership, strategic thinking, collaboration with various stakeholders, and excellent communication skills are essential. Key Responsibilities:Plans, lead and implement organizational policies and goals. Coordinate activities of divisions or departments to ensure compliance with all applicable rules including Transport canada regulations, Collective Bargaining agreements, Quality Responsibility to ensure site meets and exceeds contractual and internal Alstom KPIs.Acts as a liaison with customers, operating departments, and outside agencies regarding operations, maintenance of way, facilities, and maintenance of equipment and all issues arising from the Service Property and/or Service Operation. Provides leadership and mentoring for problem resolution to facilitate improvements and enhance working relationships both internally and externally. Ensure costumer needs and expectations are addressed in a timely and efficient manner through a documented process.Identify maintenance, and operations trends/issues and develop programs and procedures to ensure improved site safety, operations, fleet reliability and availability. Discuss inspections and repair defects or violations with federal and public representatives to resolve concerns, such as time and cost repair, and methods of preventing future defects or violations. Undertake projects, reports and other duties as directed by Senior Management or the client.Lead, mentor, and develop teams, fostering a collaborative environment that supports professional growth and compliance with all relevant procedures.Qualifications:Strong Operation/Transportation background (qualified under Transport Canada)Degree Railroading, Business, or a related field is preferred.Experience or understanding of developing and leading similar organizations, in the rail industry.Familiarity with strategic Environmental, Health, and Safety (EHS) practices.Proven leadership skills in an organization with multiple functions and disciplines.Ability to understand underlying needs and motivations to maximize team engagement.Competence in removing internal and external roadblocks to facilitate problem-solving.High level of interpersonal communication skills. Preferred Experience:More than ten to fifteen years of progressively increasing responsibility in Senior Management within the heavy rail industry (preferably Passenger Rail), including railroad operations, customer service, maintenance, KPI management, budget preparation & control, labor relations, and a thorough working knowledge of all Federal, State, Municipal, and Local regulatory requirements including FRA, FTA (CFR 659), DOT SSO, and OSHA.Operations experience compliant with Title 49 Chapter II, Parts 200-269 (Federal Railroad Administration) of the US Code and Federal Regulations. Competence and Skills:Strong analytical and organizational skills, with a focus on data-driven decision-making and problem-solving.Excellent communication and interpersonal skills, capable of managing stakeholder relationships at all levels.Proficient in Microsoft Suite applications and familiar with SAP and planning tools.Knowledge of quality standards (ISO 9001, IRIS, etc.) and methodologies, including Six Sigma, Lean principles, and safety systems. Your Challenges:Responsible for overall leadership and performance of the site, including regulatory compliance (FRA, OSHA, EPA, SSO), Environmental Health & Safety, customer service, equipment maintenance and reliability, business development, purchasing, finance, property management, P&L (budgets), and transportation activities. Administer a service function enabling the site/facility to operate 24/7, 365 days a year.Serve as liaison with the Customer, Regulators, and Alstom Transports to ensure quality service is provided and all contractual, regulatory, and jurisdictional specifications and standards are met.Plan, develop, and manage budgets, and be responsible for long-range planning, cost-saving initiatives, production efficiency initiatives, employee/labor relations, succession planning, and overall contract oversight.Ensure proper records are maintained for all operational activities in full compliance with Corporate, Customer, and Regulatory requirements.Utilize electronic databases, design and implement new procedures, prepare cost projections, lead maintenance activities, and analyze site performance.Utilize electronic databases, design and implement new procedures, prepare cost projections, lead maintenance activities, and analyze site performance.Confirm the preparation of financial and administrative reports; analyze and interpret financial data and other information.Supervise, hire, monitor, and coordinate the work activities of the management team.Plan, develop, and recommend new or revised policies and programs to meet the needs of the business. Why Work for Us? We help develop people and ideas. Everywhere we operate, we reward effort and initiative. You are encouraged to ask questions and empowered to make decisions. As an equal opportunity employer, we strive to create a stimulating and open workplace that fosters teamwork, fairness, respect and diversity. We are helping create a better world. ECO4 - The formula for Energy-Saving Performance. By making a difference today, we are helping create a better world for future generations.Having pioneered the philosophy of "The Climate is Right for Trains", we demonstrate this rationale by offering vehicles with practically zero emissions that are almost fully recyclable. We thank all applicants for their interest; however, only those under consideration will be contacted.You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from youImportant to noteAs a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.