Food Store Manager

1 month ago

Olds, Canada Westview Co-operative Association Limited Full time

In alignment with our Brand and Corporate Values of Integrity, Community and Teamwork as well as our corporate pillars, overall responsibilities include:

  • Providing exceptional member service
  • Maintaining staff levels by selecting, orientating, developing personal growth opportunities and training Team Members
  • Participating in staff communication, such as huddle ups, splinter meetings and/or sit-down meetings
  • Maintaining a safe, secure, and legal working environment
  • Achieving results by communicating job expectations by planning, monitoring, and appraising performance through talent management including coaching and correcting team leader and/or team member’s performance
  • Coordinating workloads and enforcing systems, policies, procedures, and productivity standards
  • Establishing strategic goals by gathering pertinent business, financial, service, and operational information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes
  • Training team members and team leaders on the importance of sanitation and safety procedures
  • Accomplishing financial objectives by forecasting requirements; preparing annual budgets; controlling expenditures; analyzing variances with team leaders; initiating corrective actions
  • Maintaining exceptional service by enforcing quality customer interactions and problem-solving
  • Meticulous attention to detail
  • Pursuing continual learning by attending educational workshops available on the CRS hub, CRS courses and marketing meetings

We are ideally seeking candidates with the following qualifications:

  • Self-motivated, reliable, trustworthy, responsible, friendly, hard-working, and positive; results-oriented and strive to be the best in what you can do
  • Solid time management skills
  • 3 – 5 years of experience in a supervisory role in the retail food industry
  • Being a role model to their team leaders and team members
  • Meticulous attention to detail
  • Excellent written and verbal communication skills
  • Skills in performance management, coaching, supervision, quality management, results achievement, developing budgets, implementing standards, fostering teamwork, and leading a team
  • Ability to handle pressure and provide feedback to team members and team leaders in tough or uncomfortable situations
  • Commitment to cooperative values and principles of Integrity, Community, and Teamwork
  • Food Manager Training Program an asset
  • Food Safe Certification
  • Sense of urgency and customer-first attitude
  • Physically capable of performing dynamic and static movements, repetitive motions, and repeated lifting of up to 50 lbs unassisted
  • Possess a valid driver’s license. A company vehicle is available for use; however, applicants must meet the insurance company’s eligibility
  • The successful applicant would be subject to a criminal record check and employment verification.

Operations:

The Food Store Manager will be responsible for the overall safe, effective operations of the Food Store. The successful candidate will work with Managers and Team Leaders to identify areas for improvement and follow up on execution. Ensure facilities adhere to or exceed Brand Standards and expectations. Identify deficiencies and provide recommendations/action plans as required. Work closely with other departments (i.e. HR/Asset Protection/Marketing) to achieve results and meet required expectations pertaining to the operations in these areas.

Follow up with Department Managers, Team Leaders & Team Members to help them understand and adhere to Westview Co-op’s Brand Image and Best Practices for the respective departments consistently. This position works closely with the team to identify areas for improvement and find ways to improve operational results with a strategic focus to ensure long-term sustainability of the operations. Understanding, adherence to, and execution, as well as responsibility for Managers, Team Leaders, and Team Members in the respective operation, of Westview Co-op’s Policies and Procedures is required.

This position is responsible for all aspects of the operation and financial results including sales, margins, expenses, inventory, and SPEH of assigned Food and Gas Bar departments. Review financial statements and provide coaching/guidance for Team Leaders to identify strengths and areas for improvements. Work with respective Managers and Team Leaders to develop action plans and follow up as required. Assist in the preparation of the annual Retail Strategic Plan and the annual budget. Administrative duties including claims, invoices, and all other paperwork must be done timely, accurately, and meet agreed-upon timelines.

This position is responsible for the overall Health and Safety of all Team Members. Leadership by example in working safely, prompt coaching of unsafe behaviors, as well as recognition for Team Members working in a safe manner.

The ideal candidate would have a minimum of five to ten years of progressive, successful, related retail management experience. Post-secondary education in business or a related field would be an asset. A valid Alberta Driver’s License is required for travel to a variety of retail locations in Central Alberta and some out-of-province travel. If you demonstrate a high level of leadership, strategic planning, effective prioritization, interpersonal skills with a high level of professional/personal integrity, this may be the perfect opportunity for you

Westview Co-op offers the following:

  • Very supportive environment that allows for learning, collaboration, growth, and professional development.
  • Full Benefits Plan including Extended Health Care, Dental, Life Insurance & Long-Term Disability Insurance
  • Employer Matched Pension Plan (6% Matched) at the one-year mark
  • Employee Family Assistance Program (EFAP)
  • Competitive wages paid bi-weekly & Bonus Incentive Plan
  • Tuition Assistance

We thank all candidates for their interest; however, only the applicants selected for the recruitment process will be contacted.

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