Manager, Sales Coordination

4 weeks ago

Edmonton, Canada National Bank of Canada Full time

OverviewManager, Sales Coordination within the Direct Sales, Equipment Finance team at NBC. This role leads a team that supports client success across Canada, drives operational excellence, and manages risk in equipment financing. You will help shape strategy, improve processes, and lead change while fostering a culture of collaboration, innovation, and inclusion.You’ll be at the heart of a multi-billion dollar business line, shaping strategy and contributing to initiatives that enhance efficiency and client experience.Your roleLead a team of business coordinators to deliver exceptional client service and operational support.Implement and optimize business processes that support sales growth and regulatory compliance.Collaborate with cross-functional teams to manage risk and ensure policy adherence.Coach and develop team members through regular feedback, training, and performance management.Drive change initiatives and contribute to strategic projects that improve efficiency and client experience.Represent the team in enterprise-wide initiatives and communicate performance metrics to leadership.Your teamThe Direct Sales team is made up of professionals who work collaboratively to support equipment financing across Canada. You’ll report to the Regional Sales Director and work closely with leaders in credit, operations, legal, and finance. Our team emphasizes innovation, agility, and continuous improvement.NBC values continuous development and internal mobility. Our personalized training programs, based on experiential learning, help you master your role and expand your expertise. You’ll have access to tools like the Data Academy, language training, Harvard Learning Center, coaching, and mentoring support.Your profilePost-secondary education in Business Administration or Management, or equivalent experience.7+ years of experience in financial services, including leadership in business coordination, credit support, or sales operations.Advanced knowledge of equipment financing products, documentation, and regulatory requirements.Strong accounting acumen and understanding of taxability and invoice requirements.Proven ability to lead high-performing teams and manage change effectively.Soft skills to highlight in your applicationStrong leadership and coaching abilitiesExcellent problem-solving and analytical skillsHigh attention to detail and accuracyExceptional communication and interpersonal skillsAbility to manage multiple priorities in a fast-paced environmentAdaptability and resilience in the face of changeYour benefitsIn addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to promote wellbeing for you and your family.Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinicWe offer a dynamic work environment with collaboration tools and regular opportunities for feedback and growth. We are committed to accessibility and an inclusive, barrier-free workplace. #J-18808-Ljbffr

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