Bilingual Technical Recruiter

2 weeks ago

Montreal Toronto Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Surrey Victoria London Halton Hills Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada freelance.ca Full time

Votre carrière Nous croyons fermement en une gestion saine et humaine, où la confiance, la compétence, et le plaisir de réussir ensemble sont au centre de nos valeurs. Nous vous offrons bien plus qu’un simple mandat : rejoignez une équipe innovante où l’intelligence artificielle, l’automatisation des processus, et la modernisation technologique font partie du quotidien. Notre vision La puissance de l’individu : Un environnement où votre engagement est valorisé. La puissance de l’équipe : Une collaboration forte où l’entraide et les réussites sont partagées. La puissance de l’entreprise : Une vision commune pour des objectifs ambitieux et collectifs. Nous cherchons notre futur Technicien TI – Support & Parc informatique (niveau 1) pour rejoindre nos équipes. Vos missions Support aux utilisateurs (exigence clé) Gérer la boîte courriel Support TI et assurer le suivi des demandes. Prendre en charge les incidents techniques et assurer leur résolution rapide (PC, comptes, accès, outils collaboratifs). Être disponible lors des intégrations (souvent tôt le matin ou la veille d’une entrée en poste). Gestion du matériel et des accès (exigence clé) Préparer, configurer et expédier les postes de travail (ordinateurs portables et périphériques). Gérer le stock de matériel et les contrats de prêt. Créer et maintenir les comptes utilisateurs: Microsoft 365 (Exchange, Teams, SharePoint) RingCentral Visual Studio / licences développeurs Autres outils internes (ClickUp, ChatGPT, PDF, 1Password / Keeper). Administration et sécurité (évolutif / phase 2) Appliquer les politiques de sécurité (Loi 25, renouvellement des mots de passe, MFA). Assurer l’installation et la mise à jour des logiciels (Intune, Datto, Sas Alert, ProofPoint, etc.). Contribuer aux pratiques de cybersécurité : gestion des mots de passe, formation au phishing, authentification biométrique. Assurer la gestion des sauvegardes (backup). Documentation et formation Rédiger des procédures simples pour les utilisateurs (guides de connexion, reset mot de passe, accès SharePoint, etc.). Offrir un support de formation minimal (Teams, SharePoint, gestion des accès). Votre profil Technicien TI (niveau 1) avec expérience en support aux utilisateurs et en gestion de parc informatique. Bilingue français / anglais, à l’aise avec un environnement collaboratif hybride (employés + consultants). Bonne maîtrise de Microsoft 365 et outils de collaboration (Teams, SharePoint, RingCentral). Familiarité avec les solutions de sécurité (MFA, gestion des mots de passe). Capacité à travailler de façon flexible, selon la charge. Disponibilité rapide et réactive lors des intégrations ou incidents critiques. Modalités du mandat Type de mandat : Pigiste, temps partiel variable (le volume d’heures augmentera avec le temps et la croissance des projets de l’entreprise) Télétravail possible, avec déplacements ponctuels si requis (ex. gestion du matériel). Début : Dès que possible. Flexibilité : Possibilité d’exercer d’autres contrats en parallèle (pas d’exclusivité requise). #J-18808-Ljbffr

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