Manager, Software Development

Manager, Software Development (Star Labs)Remote, CanadaVidyard is the leading provider of AI-powered video messaging, video hosting, sales prospecting, and buyer engagement solutions for modern revenue teams. Trusted by over 100,000 companies, Vidyard empowers go-to-market teams to connect with buyers in more personal, impactful ways at scale. From prospecting to post-sale, Vidyard helps businesses accelerate deal cycles, increase close rates, and humanize digital communication. With best-in-class AI-generated video tools, real-time engagement analytics, and AI-powered video workflows, Vidyard is redefining how companies grow revenue through video.About the RoleVidyard is looking for a Software Development Manager to join our Star Labs team, a pivotal force behind our cutting-edge AI Video Agent, branded sharing pages and other video functionalities at Vidyard. Reporting to the Senior Director, Engineering, you will be responsible for guiding and supporting the team responsible for our critical Video Agent platform while maintaining excellent relationships and communicating effectively with all stakeholders. Through your technical coaching and guidance, you will create a supportive and challenging environment for your team to thrive, and participate in broader initiatives to help level up our engineering team as a whole. This position is available to candidates located in Canada.About the TeamOur Star Labs team is composed of eight developers, a designer and product manager. We are dedicated to creating and enhancing Vidyard’s Video Agent feature, continually improving and expanding its functionality.What You’ll Work OnDiscovering new opportunities and delivering them to thousands of customers.Refining your team’s charter and direction to maximize Vidyard’s growth.Fostering strong cross-functional business and technical decisions, with Product Managers and Designers, influencing broad and impactful decisions.Growing and developing an incredible team of hardworking and motivated developers with high expectations around individual ownership and impact.Ensuring the delivery of team projects and outcomes to drive forward business goals.Partnering with other leaders and the team to craft technical and product strategy.Collaborating across disciplines and building customer empathy to make an outsized impact.Developing a healthy and collaborative culture that embodies Vidyard's values.Level up our Engineering department and grow alongside your peers.What We’re Looking For2+ years experience leading a development team in a cross-functional environment5+ years of functional experience in software development, SaaS experience considered a plus.Proven track record of delivering great solutions to complex problems while balancing technical and product concerns.Have effectively hired, onboarded, and managed a team of developers reporting to you.You love mentoring and nurturing developers, helping them be the best they can be.Experience fostering a culture of safety, inclusion, and belonging on a team, resulting in high levels of engagement and results.You follow through on your commitments, overcome blockers, navigate disagreements and take responsibility for your work and your team's work.You are comfortable in technical conversations, and supporting your team as they explore tradeoffs and make technical decisions.An interest in or working experience within Artificial Intelligence would be considered an asset.Managers at Vidyard come from technical backgrounds but may be unfamiliar with the technologies our teams use daily.We primarily use Ruby on Rails, Node.js, Vue.js, React, MySQL and AWS. Experience with some of these is a plus, experience with all of them is not necessary.Will You Thrive at Vidyard?At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.Embrace Innovation: You think creatively, challenge the status quo, and continuously explore new ways to improve and grow—both personally and professionally—including how you leverage AI and emerging technologies in your work.Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.Use AI Thoughtfully: You’re curious and proactive about adopting AI tools to work smarter, increase impact, and scale results—while understanding the importance of human judgment, ethics, and continuous learning.At Vidyard, we celebrate the intersection of creativity, ambition, AI-driven innovation, and meaningful impact. If you’re ready to contribute to our mission of transforming communication—and thrive in a workplace that champions experimentation, smart automation, and customer obsession—Vidyard is the place for you.Why You’ll Love Working at VidyardAt Vidyard, we’re passionate about creating an environment where you can succeed—both personally and professionally. Here’s what you can look forward to:Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling.Competitive Pay & Benefits: Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)Wellness Your Way: Leverage flexible spending accounts to spend on what matters most.Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services.Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve.Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning.Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration.Come join a team where your best life meets your best workVidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at recruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.Create a Job AlertInterested in building your career at Vidyard? Get future opportunities sent straight to your email.Accepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfI confirm that I am currently located and eligible to work in Canada. *In which Canadian province are you located? *I confirm that I have at least 5+ years of functional experience within software development. *I confirm that I have 2+ years of experience leading a development team in a cross-functional environment. *What are your compensation expectations? *Vidyard's compensation structure for SDM is a combination of base salary + benefits. Let us know the range you'd feel comfortable accepting an offer within, and we will be sure to discuss compensation in more detail in the first call.Please paste your LinkedIn URL here: *All Candidates QuestionsAt Vidyard, we believe in building a diverse community where various backgrounds and perspectives can thrive. As a part of our initiatives to nurture diversity and belonging within the Vidyard community and our hiring practices, we invite you to complete the questions below. Data collected will be kept secure and confidential and will be used in aggregate form solely to evaluate our diversity, equity, and inclusion efforts.What is your age range? *Select...I identify my sexual orientation as: *I identify my ethnicity as: *Do you identify as an individual with a disability? The definition of disability is very broad and always changing. We trust that you will share the answer that you best identify with. * #J-18808-Ljbffr