Expert ou experte en sinistres I

Expert ou experte en sinistres I – TD Join to apply for the Expert ou experte en sinistres I role at TD. 4 days ago Be among the first 25 applicants. Get AI‑powered advice on this job and more exclusive features. Description Du Poste TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance products and services are available through a network of more than 1,000 TD branches and online. In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number‑one provider of critical illness insurance and direct life and health insurance in Canada. At TD Insurance, we’re committed to fostering an inclusive, accessible environment for our colleagues. With a national workforce of over 4,000 employees that span Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and we’re dedicated to helping you grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is important to help our colleagues unlock their full potential. More than just a job, we offer rewarding careers. TD Insurance Auto Centre Teams provide a ‘one stop shop’ for customers by making it easy to address all their auto claim needs—they can drop off their vehicle, pick up a rental and speak to a claims professional all in one convenient location. We strive to build deep and long‑lasting relationships with our customers by creating value, understanding their needs and delivering personalized, trusted advice. Job Details If you’re a compassionate and analytical professional with strong customer service skills, we want you to join our team. We’re there for our customers immediately following an automobile accident to ensure they feel supported and their needs are met. As an Auto Claims Advisor, you’ll provide advice and support to customers and ensure they feel taken care of in their time of need. What You’ll Do You’ll represent TD Insurance as an Auto Claims Advisor and assist in facilitating and coordinating a claim from start to finish. No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our Auto Claims Team your work will involve a range of complexity and may include the following accountabilities: Support customer claims from start to finish: Arrange towing, set up appraisals and outline to the customer the extent of their coverage under the terms of their policy Gather, organize and verify required information and documentation from all available sources to ensure a thorough and complete compilation of facts to resolve claims Reconcile estimates from new and preferred vendors to ensure appropriate settlements are reached for damages sustained to a customer's vehicle Contribute to team productivity objectives by maintaining a positive file count and open/close ratio Collaborate with internal partners and stakeholders as well as external vendors such as Enterprise and repair shops (e.g., TD Auto Centre partners, our direct repair partner network and non‑preferred shops) Experience Growth Research coverage scenarios and apply this knowledge to customer claim files Learn and demonstrate our customer‑centric and strategic objectives while contributing to TD Insurance Group’s deliverables Cultivate our Culture of Care Be available to greet and welcome customers as they arrive at TD Auto Centres Every case as unique; apply non‑biased and appropriate methods to achieve file resolution, resulting in a fair and equitable claim settlement Communicate clear claims processing requirements to customers while maintaining detailed claims notes and delivering timely progress updates and timely responses to client inquiries Participate as a member of the team and contribute to a positive work environment Job Requirements What You Need to Succeed We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. One or more years of claims adjusting experience is preferred, but we’re excited to welcome applicants without specific claims experience and are curious about the industry; postsecondary education considered an asset Excellent customer service skills; dedicated to meeting or exceeding the expectations of internal and external clients Superior time management skills and thrives in a fast‑paced environment with competing priorities Proven ability to negotiate positive outcomes when reasonably possible Demonstrated clear and professional written and verbal communication skills and a well‑practiced active listener Strong ability to conduct thorough investigations; can effectively analyze evidence and identify discrepancies or gaps in data and reports Demonstrated support for company process improvements Candidates actively pursuing their Chartered Insurance Professional (CIP) designation and/or other relevant continuing education are preferred Provincial claims licensing may be required À propos de nous En tant que partie intégrante du Groupe Banque TD, l’une des institutions financières les plus importantes du Canada, nous prenons soin des familles canadiennes en leur permettant d’obtenir facilement les meilleurs conseils, une protection et un soutien hors pair lorsqu’elles en ont besoin, en tout temps. TD Assurance offre une vaste gamme de produits, y compris les assurances générales et Vie et Santé. Plus de quatre millions de clients nous font confiance. En tant que plus important assureur offrant des produits destinés directement aux consommateurs au Canada, nous innovons sans cesse et offrons des possibilités de carrière passionnantes et gratifiantes à notre personnel dans l’ensemble du pays. Programme de rémunération globale Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien‑être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien‑être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus. Renseignements Supplémentaires Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel. Perfectionnement des collègues Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d’aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu’elle s’engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs. Formation et intégration Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d’intégration et de formation. Processus d’entrevue Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision. Mesures d’adaptation L’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation (salles de réunion accessibles, sous‑titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue. Expérience Linguistique (Québec Seulement) Sans Objet Contact Referrals increase your chances of interviewing at TD by 2x. Sign in to set job alerts for “Loss Adjuster” roles. Greater Edmonton Metropolitan Area 3 days ago. General Claims Adjuster - Property Claims. Senior Claims Adjuster - Based in Grande Prairie or Surrounding Areas. Sherwood Park, Alberta, Canada 2 months ago. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr