Customer Experience Specialist
2 weeks ago
Customer Experience Specialist Oldcastle Infrastructure Job ID: 517079 Job Summary: This person will be responsible for promptly addressing customer inquiries: providing quotations, entering orders, and answering questions/concerns in a timely and professional manner. This is an entry level position (2 years' minimum experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs. The primary functions are to enter orders and estimates, and answer calls in a timely and respectful manner. Candidate must be solution-driven in any interactions with customers, both internal and external. Job Location: This position will be a hybrid position out of our office in Langley, BC. Job Responsibilities Process and support customers' orders and inquiries related to their dedicated market Answer calls and handle email inquiries; providing courteous, timely, and effective customer service Inform customers of the status of their orders, advising them of any changes Comply with company attendance standards Coordinate effectively with transportation, planning, engineering and sales Create cases in NetSuite for customer issue resolution and product design Basic understanding of processing EDI orders Work with customers to create return authorizations Job Requirements 1+ years Customer Service in an office environment Experience working in manufacturing or logistics is preferred Excellent interpersonal and oral/written communication Comfortable user of Excel Detail-oriented, with the ability to multi-task Demonstrated ability to work calmly in a fast-paced team environment Willing to be adaptable & flexible in our ever-changing work environment Compensation The compensation will be in range of $25 - $26/HR BOE. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. Oldcastle Enclosure Solutions (OES), a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr
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Customer Experience Specialist
2 weeks ago
City of Langley, Canada Oldcastle Infrastructure Full timeCustomer Experience Specialist Oldcastle Infrastructure Job ID: 517079 Job Summary: This person will be responsible for promptly addressing customer inquiries: providing quotations, entering orders, and answering questions/concerns in a timely and professional manner. This is an entry level position (2 years' minimum experience) that will be responsible for...
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Customer Experience Specialist
3 weeks ago
City of Langley, Canada Oldcastle Inc. Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic...
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Customer Experience Specialist
3 weeks ago
City of Langley, Canada CRH Full timeJob ID: 516823 Non-Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers,...
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Customer Experience Specialist
3 weeks ago
City of Langley, Canada Oldcastle Infrastructure Full timeJob ID: 516823 Non-Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers,...
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Customer Experience Specialist
3 weeks ago
City Of Langley, Canada CRH Full timeJob ID: 516823 Non-Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers,...
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Customer Experience Specialist
4 weeks ago
City Of Langley, Canada Oldcastle Infrastructure Full timeJob ID: 516823 Non-Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers,...
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Customer Experience Specialist
3 weeks ago
City of Langley, Canada Oldcastle Inc. Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic...
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Customer Experience Specialist
3 weeks ago
City Of Langley, Canada Oldcastle Inc. Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic...
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Technical Customer Care Specialist
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City Of Langley, Canada Regal Rexnord Full timeTechnical Customer Care Specialist (ATS) Join to apply for the Technical Customer Care Specialist (ATS) role at Regal Rexnord. Position: Technical Customer Care Specialist (ATS) Reports Directly To: ATS Customer Care Manager Location: Langley, BC, Canada Salary: $68,000–$75,000 CAD Opportunity Thomson Power Systems, a division of Regal Rexnord, is a leader...
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Leasing Specialist: Resident Experience Pro
3 weeks ago
City of Langley, Canada CAPREIT Apartments Full timeAn established industry player in residential property management is seeking a Leasing Specialist to join their dynamic team. In this role, you will serve as the frontline liaison, ensuring resident satisfaction and managing the leasing process effectively. With a focus on customer service and relationship building, you will play a crucial role in...
