Senior Manager, Operational Risk Reporting and Methodologies

What is the opportunity? We are seeking a highly skilled and experienced Senior Manager to lead our Operational Risk Reporting and Methodology team within the Personal Banking and Commercial Banking segment operational risk management team. The successful candidate will play a pivotal role in enhancing our operational risk management framework, ensuring robust reporting mechanisms, and acting as a subject‑matter expert supporting the Directors Operational Risk and our lines of business partners. What will you do? Oversee the development and implementation of comprehensive operational risk reporting processes, ensuring accuracy, timeliness, and compliance with Enterprise policies and standards Oversee the preparation of monthly and quarterly operational risk reporting for both the personal banking and commercial banking segments Lead the design and enhancement of risk assessment methodologies, including key risk indicator (KRI) development, RCSA’s and change risk assessments Utilize advanced analytics techniques to identify emerging risks, trends, and potential vulnerabilities within our segments Engage with senior management, Directors’ Operational Risk, and other first‑line risk domains to communicate risk insights, provide recommendations, and support decision‑making processes Continuously evaluate and improve risk management processes, ensuring they remain effective and aligned with industry best practices Manage and mentor a team of risk professionals, fostering a culture of excellence and continuous development Support and respond to Operational risk related requests during internal audit and regulatory exams Manage the external event review process with Operational Risk directors What will you need to succeed? Must‑have Minimum 8 years of experience in operational risk management, with a proven record in risk reporting and methodology development Demonstrated ability to lead and motivate teams, manage complex projects, and influence stakeholders at all levels Excellent verbal and written communication skills, with the ability to convey complex risk concepts to both technical and non‑technical audiences Experience with Archer, SharePoint, and collaboration tools (e.g., JIRA, Confluence) and expertise in MS Office (Excel, PowerPoint) Nice to have Bachelor’s degree in finance, Risk Management, Business, or a related field. Advanced degree or professional certifications (e.g., FRM, PRM, CRISC) What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Ability to make a difference and lasting impact An opportunity to further develop your skills Work with a great and supportive team Job Skills Communication Fraud Risk Management Long Term Planning Operational Risks Risk Control Risk Management Waterfall Model Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2025-11-18 Application Deadline: 2025-12-05 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in‑the‑know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities. #J-18808-Ljbffr