Senior Design Researcher

3 weeks ago

Toronto, Canada Aquent Full time

**This role seeks candidates who are authorized to work in Canada and located within commuting distance to Toronto, Ontario, to be on-site 3 days/week.

Our large financial services client seeks a Senior Design Researcher to join their Digital Design team. In this Consultant role, you will be a key member of a collaborative design team, working across multiple squads. You will partner with cross-functional teams and digital product owners to facilitate cross-functional and cross-squad communications.

Your primary accountability will be to ensure that the product strategy and design align with user needs and business priorities. You will provide insights that inform the design and implementation of new features and initiatives across the different pillars within the client’s rewards program, such as Shopping, Travel, Redemption, and Acquisition.

What Will You Do Research Strategy and Execution
  • Proactively identify opportunities for research to inform product strategy and design decisions and create alignment around those opportunities and results.
  • Manage multiple research activities by effectively prioritizing and communicating those priorities and their implications with peers and partners.
  • Engage with users via digital research methods on our platforms/channels, such as Alida, Maze, and our internal UAP program.
  • Plan, design, and implement both generative/exploratory and evaluative design research.
  • Ability to proactively identify research opportunities based on the product strategy and roadmap (without anyone asking).
  • Expertise in planning, designing, and leading generative and evaluative research independently and with limited guidance.
  • Ability to scale or modify research approaches for short-turn iterative agile design cycles.
Collaboration and Relationship Building
  • Work closely with product, design, and marketing to ensure cross-pollination and cross-collaboration between these insight-generating teams.
  • Collaborate and build relationships with senior cross-functional partners (Product, Tech, Business, Marketing, etc.) in a matrixed organization.
  • Design and facilitate design workshops and leadership workshops to gather information about new work or focus areas.
Communication and Storytelling
  • Translate research findings into digital design implications and connect both to business requirements.
  • Strong storytelling skills to bring research findings to life in a way that is meaningful to and appropriate for a specific audience.
  • Strong communication skills, including presentations, workshops, and less formal discussions with senior partners.
Mentorship and team development
  • Mentor product designers in the research craft to democratize and enable research in the different pillars.
  • Patience to guide other researchers and designers in developing their research skills so that they can take on more research activities over time.
Strategic and Tactical Thinking
  • Think both at the strategic level to inform the trajectory of the business, and at the tactical level to inform day-to-day product and design decisions.
  • Experience as a member of a design team in a product-centric context, with experience in the loyalty, shopping/retail, or travel sectors strongly preferred.
What You WIll Bring
  • 7-10 years of deep experience planning, designing, and leading generative and evaluative qualitative research using a variety of research methods
  • Expert proficiency in both in-person and remote workshop design and facilitation
  • Strong presentation and storytelling skills
  • Experience collaborating effectively with designers and senior members of other functional teams (Product, Tech, Business, Marketing, etc.)
  • Experience within an agile product design context
  • Experience providing informal design direction based on research and/or mentoring other designers and researchers
Nice to have
  • Experience conducting B2B research
  • Experience in the retail, shopping, travel, and/or loyalty sectors
  • Experience with our current toolset: Alida, Maze, Fable, Figma, Mural, and in research community management.
  • Experience using quantitative research data and Google Analytics to inform research objectives

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. 

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

 

  • Senior Design Researcher

    3 weeks ago

    Toronto, Canada Aquent Full time

    **This role seeks candidates who are authorized to work in Canada and located within commuting distance to Toronto, Ontario, to be on-site 3 days/week. Our large financial services client seeks a Senior Design Researcher to join their Digital Design team. In this Consultant role, you will be a key member of a collaborative design team, working across...

  • Senior Interior Designer

    3 weeks ago

    Toronto, Canada Recruitment By Design Full time

    Our client, a prominent residential interior design firm, is looking to add a Senior Interior Designer with experience in high end residential projects to their team. This is a permanent position, offering a salary range of between $90 - $115k+, depending on experience with paid vacation.ABOUT USEstablished in 1990, our client is a multi-talented design firm...

  • Senior Interior Designer

    3 weeks ago

    Toronto, Canada Recruitment By Design Full time

    Our client, a prominent residential interior design firm, is looking to add a Senior Interior Designer with experience in high end residential projects to their team. This is a permanent position, offering a salary range of between $90 - $115k+, depending on experience with paid vacation.ABOUT USEstablished in 1990, our client is a multi-talented design firm...

  • Strategic Design Research Lead

    4 days ago

    Toronto, Ontario, Canada Aquent Full time

    Job SummaryWe are seeking an experienced Strategic Design Research Lead to join our Digital Design team in Toronto, Ontario. As a key member of our collaborative design team, you will work closely with cross-functional teams and digital product owners to facilitate effective communication and ensure that our products meet the needs of our users.About the...

  • Design Researcher

    3 weeks ago

    Toronto, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations, is hiring a Design Researcher . This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works three days in the office (Toronto) + two days from home. If you think you are a good fit for this role, please...

  • Design Researcher

    3 weeks ago

    Toronto, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations, is hiring a Design Researcher. This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works three days in the office (Toronto) + two days from home.If you think you are a good fit for this role, please apply...

  • Design Researcher

    3 weeks ago

    Toronto, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations, is hiring a Design Researcher. This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works three days in the office (Toronto) + two days from home.If you think you are a good fit for this role, please apply...

  • Design Researcher

    6 months ago

    Toronto, Canada BIMM Full time

    BIMM is booming, so we’re looking for a **Design Researcher** to join our team. **Who we are** BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully...

  • Design Researcher

    1 month ago

    Toronto, Canada BIMM Full time

    BIMM is booming, so we're looking for a **Design Researcher** to join our team. **Who we are** BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We've helped our clients implement fully integrated...

  • Design Researcher

    6 months ago

    Toronto, Canada BIMM Full time

    BIMM is booming, so we’re looking for a **Design Researcher** to join our team. **Who we are** BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully...

  • Manager, Organizational Design and Effectiveness

    6 months ago

    Toronto, Canada Amica Senior Lifestyles Full time

    Job Description: Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. Offering Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, we combine expert care with unparalleled premium hospitality and amenities...

  • Manager, Organizational Design and Development

    6 months ago

    Toronto, Canada Amica Senior Lifestyles Full time

    Job Description: Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. Offering Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, we combine expert care with unparalleled premium hospitality and amenities...

  • Design Researcher

    2 months ago

    Toronto, Ontario, Ontario, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations, is hiring a Design Researcher. This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works three days in the office (Toronto) + two days from home.If you think you are a good fit for this role, please...

  • Design Researcher

    2 weeks ago

    Toronto, ON, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations, is hiring a Design Researcher . This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works three days in the office (Toronto) + two days from home. If you think you are a good fit for this role, please...

  • Design Researcher

    1 week ago

    Toronto, ON, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations, is hiring a Design Researcher . This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works three days in the office (Toronto) + two days from home. If you think you are a good fit for this role, please...

  • Senior Research Scientist

    2 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Job DescriptionWe are seeking a Senior Research Scientist to join our team at the University Health Network. As a key member of our research team, you will play a crucial role in advancing our understanding of various diseases and developing innovative treatments.Responsibilities:Lead a team of researchers in designing and conducting experiments to...

  • Senior User Experience Researcher

    1 week ago

    Toronto, Ontario, Canada Creative Niche Full time

    Job TitleSenior User Experience ResearcherAbout the CompanyCreative Niche is one of Canada's largest financial services organizations. We're a team of innovators, thinkers, and problem-solvers who are dedicated to creating exceptional digital products.SalaryThe estimated salary for this position is $95,000 - $110,000 per year, depending on experience.Job...

  • Research Scientist

    4 weeks ago

    Old Toronto, Canada Refinitiv Full time

    p>Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labs in Canada is seeking scientists with a passion for solving problems using state-of-the-art information retrieval, natural language processing, and generative AI.What does Thomson Reuters Labs do? We support the organization and our customers...

  • Digital Design Researcher

    6 months ago

    Toronto, Canada CB Canada Full time

    Digital Design Researcher On behalf of our client in the Banking Sector, PROCOM is looking for a Digital Design Researcher. Digital Design Researcher – Job Description Design Research Strategy Build relationships with key stakeholders within and outside of the design team Support designers and business stakeholders in prioritizing potential research...

  • Research Scientist

    4 weeks ago

    Old Toronto, Canada Refinitiv Full time

    p>Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labs in Canada is seeking scientists with a passion for solving problems using state-of-the-art information retrieval, natural language processing, and generative AI.What does Thomson Reuters Labs do? We support the organization and our customers...