Senior Manager, Partner Account Management

6 days ago

Old Toronto, Canada Cognizant Full time
p>Senior Director

Consulting Account Partner - Banking & Financial Services Consulting

Canada

ABOUT US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.Learn how Cognizant helps clients lead with digital at www.cognizant.p>

COGNIZANT CONSULTING

Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses, and enhance overall performance. Clients draw upon our deep industry expertise, program, and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation, and increase shareholder value. We provide several Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high-performing organization that is continually expanding our client base and is increasingly being recommended by analysts such as Forrester and Gartner. p>

The Role

Our Banking & Financial Services Consulting Practice is looking for a Senior Director, Consulting, with proven experience in identifying and closing consulting services in the major Canadian banks, to join us on our journey to become the preeminent technology services partner to the Global 2000.

Responsibilities

  1. Serve as a Consulting Account Partner, bringing your areas of domain expertise to Cognizant’s clients, as we engineer modern businesses to improve everyday life.
  2. Own and develop a book of business and actively engage in business development efforts, often owning quota for accounts, and ensuring profitable growth for the BFS Consulting practice and for Cognizant overall. li>
    1. Consulting Sales, Revenue, Gross Margin, and operating margin on target accounts.
    2. Increase Consulting’s penetration on target accounts as reflected by % of overall account pipeline and revenue.
    3. Consulting’s Impact on overall improvements in Account Sales and Revenue (e.g., li>
  3. Engage in key account expansion, sales leadership, and internal executive stakeholder partnering based upon an expert understanding of emerging market trends, client business direction, client requirements, evolving regulatory contexts, and the feasibility of transformation goals.
  4. Establish and nurture relationships with cross-functional client executives and strive to serve as their trusted advisor.
  5. Exercise quality assurance for engagements within your remit.
  6. Leverage industry expertise and market sensibilities to propose forward-leaning refinement or extension of Cognizant’s Advisory Capabilities (offerings) required to drive adoption in target accounts.
  7. Support and develop a long-term vision for expanding Cognizant’s footprint in target accounts that simultaneously leverages and increases Consulting’s impact on revenue growth.
  8. Work with Consulting Practice leaders to create, update, and standardize consulting tools, methods, curricula, and career development requirements.
  9. Partner with recruitment to attract high caliber consulting talent and the creation of a strong talent pipeline.
  10. Mentor and coach consulting associates; lead people development and community-building activities.
  11. Author thought leadership insights that are directly relevant to the target accounts supported, advocating within Cognizant for the recognition of Consulting’s contribution to Cognizant’s profitability and market brand in these accounts.
  12. Participate in relevant industry panels and forums to promote Cognizant’s capabilities with key stakeholders of target accounts; li>

Qualifications

  1. Bachelor’s or Master’s degree (engineering or science related degree preferred but not mandatory).
  2. 15 + years of experience in establishing and building consulting presence across divisions in one or more major Canadian financial institutions.
  3. A successful track record of setting and achieving account-based engagement targets, controlling budgets, managing forecasts, and driving a matrixed organization of professional consultants in winning business and achieving financial targets.
  4. Knowledge of current and anticipated industry developments relevant to the top 5 Canadian Banks.
  5. Ability to personally engage senior executives in discussions regarding domain-specific business, operational, architectural, and regulatory issues to be addressed when optimizing and transforming business and IT operations.
  6. Ability to structure consulting engagements that effectively pull through other Cognizant technology and Operations services offerings. This requirement implies an understanding of the issues technical and operational challenges associated with integration, deployment, and maintenance of features and capabilities of leading banking, wealth management, payments, and regulatory platforms.
  7. Possession of a robust network of contacts and presence in target accounts (most notably BMO, Scotiabank, and CIBC), professional organizations, and industry forums.

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