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Bilingual Commercial

4 months ago

Wabush, Canada Kaltire Full time
Bilingual Commercial/OTR Sales                                                    
  • The Commercial / OTR Sales role manages and oversees Kal Tire’s relationships with customers and key accounts.
  • Our new Commercial Sales rep will be responsible for maintaining a healthy as well as profitable relationship with all our current customers, identifying and pursuing qualified sales opportunities, and promoting the full spectrum of Kal Tire’s product and service offering. 
  • They also ensure that Kal Tire’s internal team at the various service and store locations understand the customer’s needs; are living up to client commitments; delivering ongoing value; and behaving in ways that align with Kal Tire's AIMS.
  • The ideal candidate in this position will be bilingual (French and English).
CORE RESPONSIBILITIES:
Sales Management:
  • Establish and manage contractual relationships with end-users in the Canadian mining industry.
  • Develop and maintain a healthy, professional relationship with all key and senior contacts within each end-user account, at the head office and site levels.
  • Develop and maintain a healthy and professional relationship with all key and senior contacts within the manufacturer / supplier group.
  • Participate in industry specific organizations and associations and conferences, for example: CIM (national and chapter), Canadian Coal Association, Tire Industry Association, and MinExpo.
  • Actively pursue, qualify, and develop a working business relationship with potential new account opportunities.
  • Establishes and maintains positive and effective relationships with suppliers
  • Respond to all RFI’s and RFQ’s from existing accounts, new opportunities, mine development firms (e.g., engineering).
  • Communicate regularly with Operations Manager and involve, as required, in customer meetings to ensure consistent and accurate flow of information regarding site operations.
Health and Safety Environment:
  • Be fluent with, lead by example and support all aspects of Kal Tire's Health and Safety program throughout the MTG operations
  • Participate in CSR initiatives including understanding the customers requirements and ensuring operations are aware of required practices.
  • Contribute to the development and implementation of environmental goals and objectives.
Training and Development:
  • Be fluent with Kal Tire MTG Tire Technician training program in order to effectively communicate the benefits to end-users, which includes existing and prospective customers.
  • Participate in an overall Manpower Strategy for the MTG Operations - Planning, Recruiting, Retention, and Succession Planning.
Support of Major Accounts:
  • Manages Kal Tire’s relationships with large mining / commercial customers and ultimately ensures profitable growth, exceptional service, competitive differentiation, and vertically integrated relationships.
  • Acts as the overall “relationship manager” within these accounts. Ensures we meet the expectations as outlined in the agreement; we deliver ongoing value; and we communicate the benefits of partnering with Kal Tire.
  • Using a variety of sales program results; reports back on success to the clients; proactively deals with issues.
  • Prepares and analyzes reports indicating how Kal Tire is helping clients to be more efficient; ensures reports are provided in a timely manner.
  • Works in conjunction with the credit department, handles billing inquiries and ensures billing is accurate.
  • Communicates to store on an ongoing basis about issues related to key accounts (customer needs, billing, consistent service standards across various locations etc).
  • Maintains awareness of competitors’ sales activities within accounts and develop strategies to maximize sales and overcome threats.
  • Stay on top of client’s growth plans and market trends; ensures Kal Tire is responding to client’s changing needs and changing market conditions.
WORK EXPERIENCE:
  • Minimum five years in a outside or commercial sales role within a medium to large organization.
  • Minimum 3 years' sales experience directly related to major asset purchases and contract management in the industrial sector.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Extensive knowledge of a wide variety of commercial and OTR tires, wheels, valve, and wheel hardware and their proper application.
  • Excellent analytical, interpretive, and computer skills.
  • Outstanding communication skills, both written and verbal along with strong problem solving skills.
  • Ability to exercise sound judgement and to identify/resolve problems.
  • Understands the core value of customer service and the key influences that drive value, increased revenue, and service delivery improvement.
  • Able to deliver effective results and to meet deadlines and targets.
  • Demonstrated decision making skills as well as ability to effectively prioritize.
EDUCATION:
  • Degree or diploma in sales, marketing or industry specific certification.
  • Equivalent combination of education, training and experience will be considered.
SPECIAL REQUIREMENTS:
  • Frequent travel required.
  • Valid Driver's License.
  • Bilingual. (French and English)