Chief Technology Officer
4 weeks ago
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About the Company
Our client is a successful Canadian B to C internet pioneer whose family of internet brands enjoy a global market and strong prospects of continued growth.
Our client’s mission is to deliver the highest value to its customers with unparalleled industry solutions built on creative, reliable technologies, deep technical knowledge and feature-rich applications.
Our client is profitable, privately owned and headquartered in the Toronto area.
Scope of Position
The objective of the role of the Chief Technology Officer (CTO) is to cultivate an environment that attracts, deploys and retains the human and other resources required to effectively develop, deliver and support our client’s platform while meeting the business strategy and goals for profitable growth.
Reporting to the President and CEO, the CTO is responsible for providing leadership in all activities related to the technical dimensions of the company’s offerings from definition and specification through design, release, reliability, enhancement, quality assurance, security, implementation and support.
The successful candidate will lead the technological environment while managing a team characterized by loyalty, creativity and commitment to the company and its customers.
This role requires an individual with both the technical knowledge for scaling and enhancing our client’s technical environment and the ability to guide and lead others to perform at their best.
Functional Tasks
- Contribute to overall company vision and strategies. Work with senior team to deliver and support the company’s platform roadmap consistent with the company’s overall strategic plans for corporate growth.
- Develop and document corporate plans and systems for new application development.
- Develop reliable, robust applications/updates on-time, within cost targets, using accepted state-of-the-art methodologies.
- Manage the overall engineering budget.
- Audit and enhance existing platform and recommend and implement new scalable development platforms and processes.
- Maintain awareness of trends and conditions in technology, platform and development tools.
- Establish key indicators for competitive performance in completion of development projects.
- Build strong relationships with other areas of the company, key suppliers and technical partners.
- Foster an environment that enables highly technical staff to perform with excellence.
- Establish and maintain succession plans for all positions within the engineering organization.
- Evaluate third party technologies and participate in due diligence processes.
- Provide ongoing direction, performance management and developmental support to the team.
- Ensure operational milestones are met on time and within cost objectives.
- Report regularly to the board of directors on results and plans.
- Adapt business model to capitalize on evolving customer needs.
- Implement and refine a product roadmap that incorporates customer feedback.
Key Performance Indicators
Specific measures of performance relating to growth, profitability, customer satisfaction, and efficiencies will be discussed and agreed upon with the successful candidate. They may include:
- Development of staff goals and performance reviews.
- Quality of Service and customer satisfaction.
- Retention and recruiting.
- Functionality and performance.
- Budget management.
- Product reliability.
- Innovation as measured by benchmarking against competitive products.
- Productivity e.g. Developers/revenue ratio.
- Responsiveness to market changes.
Achievement of overall corporate goals.
Competency Profile
The following competencies define the role of CTO:
- Role Expertise: Demonstrates critical technical knowledge/skills related to the role.
- Quality Orientation: Strives for excellence in products, processes and/or services.
- Planning & Objective Setting: Systematic in approach to work with clearly defined objectives.
- People Management: Establishes and communicates clear priorities and sense of direction.
- Developing & Coaching Others: Accurately assesses strengths and development needs of employees.
- Leading Change: Recognizes when change is necessary and champions new initiatives.
- Results Orientation: Focuses strongly on achieving agreed upon outcomes.
- Commercial Acumen: Applies appropriate commercial and financial principles.
- Team Skills: Helps to create a sense of team spirit and harmonious relations.
Preferred Experience / Education
- The successful candidate will be a leader and a team player with excellent management, technical and communication skills.
- A technical degree with at least 15 years of commercial software/internet development experience.
- Enterprise software experience required; platform development experience preferred.
- Experience outside of large, bureaucratic organizations.
- Experience scaling development organizations.
- Detail-oriented with the ability to anticipate problems.
- Highly ethical and self-effacing.
- Competitive base, variable and equity compensation package.
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