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Strategic Account Manager

4 months ago

Québec, Canada Dynamic Tire Inc. Full time

Bienvenue chez Dynamic Tire Le seul partenaire d'approvisionnement stratégique au Canada dans l'industrie de la vente en gros de pneus. Forts de plus de 25 ans d'expérience dans les opérations d'importation multinationales, de compétences en ingénierie de pointe, de systèmes de commande en ligne à la pointe de la technologie, et de plus de 400 000 pieds carrés de capacité d'entrepôt au Canada, il est évident pourquoi Dynamic Tire est le choix des détaillants et des grossistes canadiens.


LES PERSONNES DYNAMIQUES FONT UNE ENTREPRISE DYNAMIQUE


Chez Dynamic Tire, nous croyons fermement que notre culture d'entreprise est au coeur de notre succès. Nous comprenons qu'une culture de travail positive, inclusive et collaborative est essentielle pour attirer les meilleurs talents, encourager l'innovation et, finalement, stimuler la croissance de l'entreprise. Nous nous efforçons de créer un environnement où nos employés se sentent valorisés, soutenus et habilités à atteindre leur plein potentiel. Si vous partagez nos valeurs et êtes passionné par le fait de travailler au sein d'une culture d'entreprise dynamique et passionnante, nous vous encourageons à postuler et à faire partie de notre équipe.


Poste: Directeur de compte, Québec

Rapporte à: Vice-président des ventes et du marketing


Résumé/Objectif

Nous recherchons un directeur de compte vente au détail hautement motivé et expérimenté pour rejoindre notre équipe au Québec. Dans ce rôle, vous serez chargé de cultiver et de développer des relations avec nos partenaires de vente au détail, vous travaillerez en étroite collaboration avec des équipes pluridisciplinaires pour atteindre les objectifs commerciaux, élaborer et mettre en oeuvre des plans de comptes stratégiques, et identifier de nouvelles opportunités commerciales. Le candidat idéal aura une expérience avérée de succès en gestion de compte, ventes et développement commercial, avec une expérience dans l'industrie des pneus.


Fonctions Essentielles

•Effectuer des visites régulières dans les points de vente au détail pour promouvoir la disposition des produits, recueillir des commentaires et traiter les éventuels défis ou opportunités d'amélioration.

•Fournir des informations précieuses issues du secteur de la vente au détail pour contribuer à la planification stratégique.

•Offrir une connaissance approfondie des produits et des sessions de formation aux partenaires de vente au détail pour garantir une compréhension complète de nos offres de produits.

•Qualifier et développer de nouveaux clients potentiels dans le secteur de la vente au détail et établir de nouvelles affaires dans la région.

•Servir de principal interlocuteur pour les problèmes liés à la garantie, fournissant un soutien rapide et efficace pour résoudre les préoccupations soulevées par les partenaires de vente au détail.

•Préparer et mettre en oeuvre des programmes d'incitation à la vente pour la clientèle ainsi que pour les utilisateurs finaux auprès des clients (flottes).

•Représenter Dynamic Tire lors de salons professionnels, de salons de concessionnaires et de réunions d'associations professionnelles, sensibilisant à la marque et à la disponibilité des produits.

•Identifier les principales tendances du marché, les programmes concurrentiels et les insights de l'industrie.


Voyages

•Des déplacements fréquents dans le territoire assigné sont requis.

•Des exigences supplémentaires pour des visites ou des réunions clients en dehors du territoire régional peuvent survenir périodiquement.


Compétences Préférées

•Excellentes compétences en communication, à la fois à l'écrit et à l'oral - ANGLAIS ET FRANÇAIS.

•Excellentes compétences interpersonnelles et capacité à établir et entretenir des relations avec les clients.

•Capacité à comprendre et analyser des données complexes et les tendances de l'industrie.

•Pensée stratégique et capacités de résolution de problèmes.

•Compétences en négociation pour élaborer des accords mutuellement bénéfiques.

•Gestion efficace du temps et compétences organisationnelles.

•Capacité à collaborer avec des équipes interfonctionnelles, y compris les équipes de vente, de marketing et de service client.

•Adaptabilité et flexibilité pour travailler dans un environnement rapide et constamment changeant, que ce soit de manière indépendante ou en équipe.

•Une mentalité centrée sur le client axée sur la fourniture de niveaux élevés de satisfaction client, tout en maintenant les objectifs de l'entreprise.

•Axé sur les résultats avec un accent sur l'atteinte des objectifs de vente et des indicateurs de performance clés (KPI).


Qualifications Préférées

•Études postsecondaires en administration des affaires, en marketing ou dans un domaine connexe.

•5 ans d'expérience ou plus dans la gestion de comptes, les ventes ou le développement commercial.

•Expérience dans l'industrie du pneu, connaissance des tendances du marché.

•Maîtrise des processus de vente, y compris la gestion du pipeline, la prévision et la production de rapports.

•Dossier éprouvé de dépassement des objectifs de vente et de stimulation de la croissance des revenus.

•Capacité démontrée à gérer et à hiérarchiser plusieurs projets et clients simultanément.

•Maîtrise de Microsoft Office et des systèmes de CRM.

•Permis de conduire valide et accès à un véhicule.


Si vous êtes autonome avec une passion pour les ventes et le service client, nous vous encourageons à postuler pour cette opportunité passionnante de rejoindre notre équipe en tant que Directeur de compte.


Welcome to Dynamic Tire Canada’s ONLY Strategic Sourcing Partner in the tire wholesaling industry. With over 25 years of experience in multi-national import operations, expert engineering capabilities, cutting-edge web-based ordering systems, and over 400,000 square feet of Canadian warehouse capacity, it is evident why Dynamic Tire is the choice of Canadian retailers and wholesalers.


DYNAMIC PEOPLE MAKE A DYNAMIC BUSINESS

At Dynamic Tire, we strongly believe that our company culture is at the core of our success. We understand that a positive, inclusive, and collaborative workplace culture is essential for attracting top talent, encouraging innovation, and ultimately driving business growth. We strive to create an environment where our employees feel valued, supported, and empowered to reach their full potential. If you share our values and are passionate about working in a dynamic and exciting company culture, we encourage you to apply and become a part of our team.


Position: Strategic Account Manager (Sales), Quebec Region

Reporting to: Vice President of Sales & Marketing


Summary/Objective

We are seeking a highly motivated and experienced Strategic Account Manager to join our team in Quebec. In this role, you will be responsible for nurturing and growing relationships with our retail partners. As the Strategic Account Manager, you will collaborate with cross-functional teams to achieve business objectives, develop, and implement strategic account plans, and identify new business opportunities. The ideal candidate will have a proven track record of success in account management, sales, and business development, with experience in the tire industry.


Essential Functions

•Conduct regular visits to retail locations to drive product placement, gather feedback, and address any challenges or opportunities for improvement.

•Provide valuable insights from the retail sector to contribute to strategic planning.

•Provide in-depth product knowledge and training sessions to retail partners to ensure a comprehensive understanding of our product offerings.

•Qualify and develop prospective retail customers and establish new business within the region.

•Act as the main contact for warranty-related issues, providing timely and effective support to resolve any concerns raised by retail partners.

•Prepare and deliver sell-out incentive programs to the customer base as well as end users with customers (Fleets).

•Represent Dynamic Tire at Trade Shows, Dealer Shows, and Trade Association meetings, driving awareness of brand and product availability.

•Identify key market trends, competitive programs, and industry insights.

•Embrace and drive change.


Travel

•Frequent travel within assigned territory is required (90%).

•Additional requirements for customer visits or meetings outside regional territory (periodically).


Preferred Skills

•Strong communication skills, both written and verbal – ENGLISH & FRENCH.

•Excellent interpersonal skills and ability to build and maintain relationships with clients.

•Ability to understand and analyze complex data and industry trends.

•Strategic thinking and problem-solving abilities.

•Negotiation skills to develop mutually beneficial agreements.

•Effective time management and organizational skills.

•Ability to collaborate with cross-functional teams, including sales, marketing, and customer service.

•Adaptability and flexibility to work in a fast-paced and constantly changing environment, whether that be independently or as a team.

•A customer-centric mindset focused on delivering high levels of customer satisfaction, while maintaining corporate objectives.

•Results-oriented with a focus on achieving sales targets and KPIs.


Preferred Qualifications

•Post-Secondary Education in Business Administration, Marketing, or related field.

•5+ years of experience in account management, sales, or business development.

•5 + years of experience within the tire industry, familiarity with market trends.

•Knowledge of sales processes, including pipeline management, forecasting, and reporting

•Proven track record of exceeding sales targets and driving revenue growth.

•Demonstrated ability to manage and prioritize multiple projects and clients simultaneously.

•Proficient in Microsoft Office and CRM systems.

•Valid driver's license and access to a vehicle.