Credit, Collections, Accounts Receivable Specialist
1 week ago
POSITION SCOPE:
The Specialist - Accounts Receivable is responsible for managing the full cycle accounting process with an emphasis on accounts receivable, invoicing, credits, securing and processing payments, and maintaining customer accounts in and efficient and accurate manner. This is an evolving position and responsibilities may shift over time.
KEY ACCOUNTABILITIES:
Calculate, verify, and prepare invoices, credits, account statements, and other financial documents
Issuing invoices and credits in a timely manner while maintaining a high level of accuracy
Adjust invoices to reflect sample charges, handling fees, customer fees, price adjustments, freight adjustments, and discounts in accordance with company policies and procedures
Monitor status of accounts receivable to ensure collections are up to date
Maintain and update customer accounts
Prepare Accounts Receivable aging report
Coordinate customer returns and credits for selected customers in accordance with company policies and procedures
Additional duties, as required
QUALIFICATIONS
Post-Secondary Degree or Diploma in Business or Accounting
Minimum 3 years working experience in a similar role
Customer Portal Compliance/ Disputes handling experience
Working experience with SAP FI module
Cash application & Reconciliation
Computer literate, including advanced working skills of MS Office specifically Excel V-Lookup and pivot tables required
Able to work efficiently as part of a team and independently where required
Strong analytical skills and attention to detail
Excellent written, verbal and interpersonal communication and negotiation skills
Strong presentation skills for leadership reporting
Experience with credit releases and on-hold an asset
This position also includes:
Demonstrated experience and ability working with moderately complex information as related to analysis, problem solving, and reasoning to perform job duties with effectiveness
Demonstrated accountability for quality, accuracy and adherence to work instructions with some discretion required when exercising duties within pre-determined limits and procedures
Able to provide occasional guidance to other staff is required
Demonstrated understanding that work contributions have some influence beyond the immediate Finance department and as such duties are executed with care, accuracy and compliance
Demonstrated ability to apply creative problem solving and idea generation to work tasks as required
Demonstrated ability to work collaboratively with other departments
Capability to deliver a consistently high level of customer service to external customers is required
Understanding that work efforts have an impact on the employer brand and public reputation and as such ensure that behavior and communications shall be professional and accurate at all times with outside vendors
WORKING CONDITIONS:
All work is performed in a standard office environment with limited exposure to adverse conditions or health and safety risks
Position requires low level of sustained visual attention, moderate manual dexterity on a regular basis primarily from a seated position but with the ability to alter positions
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