Senior Manager

1 month ago

Old Toronto, Canada Cognizant Full time

Senior Manager - Consulting

At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.

Role overview

As Senior Manager, Consulting, you will be supervising advisory consulting engagements, being a trusted advisor to clients, establishing oneself as an inspiring leader in your field, solving complex problems, consultatively working with a client to achieve business goals, driving contributions to offerings and innovations, and serving as a people leader. If you have experience with the above and want to grow your career with a team that wants to build something great together, we want to hear from you Apply now

We’re looking for Senior Consulting Managers who can deliver within Cognizant’s Five Pillars of Consulting Excellence, which are:

  1. Project Execution,
  2. Expertise,
  3. Business Development,
  4. Practice Development,
  5. People Development.

What you’ll do

  • Integration Management: Responsible for integration projects related to card systems ensuring seamless connectivity and functionality across various platforms.
  • Loyalty Programs: Develop loyalty programs tailored to enhance customer engagement and retention demonstrating data analytics to optimize program performance.
  • Credit and Debit Card Processing: Lead the end-to-end processing of credit and debit card transactions ensuring compliance with industry standards.
  • Serve as a people leader, supporting the recruitment, onboarding, upskilling, and mentorship of your colleagues in Consulting; participate in people development and community-building activities and provide valuable feedback.
  • Advocate for and establish appropriate recognition for Consulting within projects, and negotiate applicable consultant rates in project sizing that correspond to the value Consultants contribute to engagements.
  • Develop and manage the capture, communication, and sharing of intellectual property (IP) and project artifacts for a focus area, domain area, or practice management area.
  • Leverage collegial networks across Cognizant (e.g., sales, service line community, offshore delivery) and external partners to innovate solutioning or resolve issues.
  • Support and contribute to the establishment of thought leadership in the industry, to promote Cognizant’s brand and to drive additional opportunities for Cognizant.

What you bring to the role

  • 15+ years of management consulting experience, where at least 2 of those (though ideally 4+) have been Digital technology (business or technical consultative) team lead experience.
  • Bachelor’s degree or equivalent in a relevant field. MBA or PGDM degree preferred.
  • Provide strategic consulting services to clients offering insights and recommendations to improve business performance and achieve organizational goals.
  • Understanding of Card scheme rules and regulations such as PCI-DSS chargeback management and interchange fee structures.
  • Experience leading technical and non-technical initiatives; previous experience coordinating workstreams in multi-team projects, ideally using an onsite/offshore model.

What we offer

  • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
  • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change, or we offer new opportunities, we help you pivot by providing re-skilling, on-the-job learning and guidance to find new roles that might be a better fit.
  • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
  • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
  • Flexible health and financial benefits to support you and your eligible dependants—from day one.
  • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

Working arrangements

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Toronto.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

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