Bodyshop Administrator

Company Description:

We are a thriving body shop dedicated to providing exceptional automotive repair and restoration services to our community. Our commitment to quality craftsmanship and customer satisfaction sets us apart in the industry. As we continue to grow, we are seeking a detail-oriented and organized Office Administrator to join our team and support our daily operations.

Position Overview:

As the Office Administrator for our body shop, you will play a vital role in ensuring the smooth and efficient functioning of our administrative processes. From assisting customer inquiries to coordinating appointments and handling paperwork, you will be the backbone of our office operations. This position requires excellent communication skills, strong organizational abilities, and a customer-focused mindset.

Key Responsibilities:

1. Greet customers and answer inquiries in person, over the phone, and via email
2. Schedule appointments and coordinate with technicians to ensure timely service
3. Manage customer intake forms, insurance documents, and repair orders
4. Process invoices, payments, and maintain accurate financial records
5. Maintain cleanliness and organization of the office and reception area
6. Collaborate with team members to provide exceptional customer service
7. Handle other administrative tasks as assigned by management

Qualifications:

1. Previous experience in an administrative role, preferably in the automotive industry
2. Proficient computer skills, including Microsoft Office Suite (Word, Excel, Outlook)
3. Strong attention to detail and accuracy in data entry and record-keeping
4. Excellent communication and interpersonal skills
5. Ability to multitask and prioritize tasks in a fast-paced environment
6. Knowledge of automotive repair terminology and processes is a plus
7. High school diploma or equivalent required; additional education or certification is a plus

Benefits:

1. Competitive wages commensurate with experience
2. Health insurance benefits
3. Opportunities for professional development and growth within the company
4. A supportive and collaborative work environment
5. Bonus pay
6. Commission pay
7. Casual dress
8. Company pension
9. Dental care
10. Disability insurance
11. Extended health care
12. Life insurance
13. On-site parking
14. Paid time off
15. RRSP match
16. Store discount
17. Vision care

Schedule:

1. 8 hour shift
2. Monday to Friday

Work Location: In person

If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity. Please submit your resume We look forward to hearing from you

Job Type: Full-time