Customer Service Representative
6 days ago
IAA, an RB Global, Inc, est à la recherche d’un représentant ou d’une représentante du Service à la clientèle souhaitant se joindre à son équipe de Laval, QCIAA, an RB Global, Inc, est la principale société d'enchères de véhicules récupérés en direct au Canada avec des installations d'enchères en Colombie-Britannique, en Alberta, en Ontario, au Québec et au Canada atlantique. L'offre de service nationale d'IAA permet aux vendeurs de normaliser les processus à travers le pays et offre aux acheteurs la plus vaste sélection de véhicules de récupération au Canada. IAA (NYSE : IAA) compte avec près de 7 000 employés talentueux et plus de 200 installations aux États-Unis, au Canada et au Royaume-Uni.Le représentant ou la représentante du Service à la clientèle traite toutes les demandes des clients, sous la direction du superviseur ou de la superviseure du bureau, et s'occupe notamment de toutes les tâches administratives courantes du bureau.Fonctions et responsabilités du posteMettre en pratique la connaissance de l'organisation, des produits, des services et des politiques pour fournir un soutien à la clientèle diversifié par courrier, téléphone et contact personnel directTraiter les commandes et les assignationsSaisir les données dans le système informatiqueFournir des informations de référence sur les prix et les livraisonsEffectuer des tâches de traitement de texte, de classement et autres tâches administratives connexesRépondre aux questions, aux plaintes et aux demandes des clientsCréer de nouveaux dossiers et tenir à jour les dossiers existantsTraiter tous les documents nécessaires à la préparation de la journée de la vente aux enchères, en obtenant les approbations nécessairesEffectuer d’autres tâches qui lui sont assignéesScolarité :Diplôme d’études secondaires ou expérience équivalente, de préférence0 à 2 ans d’expérience professionnelle antérieureExigences du poste :Capable de communiquer efficacement avec les clientsAptitude à bien fonctionner au sein d'une équipeConnaissance de base en informatiqueCompétences en matière de gestion du tempsAttitude positiveCapacité à travailler de manière autonomeAptitude à communiquer clairementApparence professionnelle et soignéeBilinguisme : anglais/françaisPosséder une voitureEn contrepartie de vos excellentes compétences et capacités, nous vous offrons un ensemble d'avantages sociaux, notamment : une assurance maladie, des cotisations de contrepartie de l'employeur à un REER, une assurance invalidité courte durée/invalidité longue durée, une assurance vie/décès accidentel et mutilation, des options d'achat d'actions pour les employés.IAA, an RB Global, Inc. Company,, est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. IAA est un lieu de travail sans drogue.***Veuillez noter que l'embauche est conditionnelle aux vérifications satisfaisantes des antécédents***English Version:IAA, an RB Global, Inc, a leading provider of loss recovery services to the auto insurance industry in Canada, has an opening for an Customer Service Representative I at our branch in Les Cédres, QCIAA is Canada's leading live salvage auction company with auction facilities in British Columbia, Alberta, Ontario, Quebec, and Atlantic Canada. IAA's national service offering allows sellers to standardize processes across the country and provides buyers with the widest selection of salvage vehicles in Canada. IAA (NYSE: IAA) has nearly 7,000 talented employees and more than 200 facilities in the United States, Canada, and the United Kingdom.The Customer Service Representative addresses all customer inquiries under the direction of the Office Supervisor, including all clerical duties needed in the office.Job Duties and Responsibilities:Apply knowledge of the organization, product services, and policies to provide a variety of customer support through mail, telephone, and direct personal contactProcess orders and assignmentsEnter data into the computer systemReference pricing and delivery informationPerform word processing assignments, filing, and related clerical dutiesRespond to customer questions, complaints, and requestsSet up new records and maintain existing recordsPerform word processing assignments, filing, and related clerical dutiesProcess all necessary paperwork in preparation for auction day, securing necessary approvalsPerforms other duties as assignedEducation and Work Experience:High School diploma or equivalent experience preferred0-2 years’ previous work experienceJob Requirements:Able to communicate effectively with customersAbility to function well as part of a teamBasic computer skillsTime management skillsPositive attitudeAbility to work independentlyClear communication skillsProfessional and clean appearanceOwn a vehicleBilingual in English/FrenchWhat do we have to offer?Competitive salarySocial advantagesRRSP Business MatchAn opportunity for career growthA team-oriented and engaging environmentIn return for your excellent skills and abilities, we offer a benefits package including: health insurance, RRSP employer matching contributions, STD/LTD, life insurance/AD&D, options to purchase actions for employees.IAA, an RB Global, Inc. Company, is an Equal Opportunity Employer. IAA is a drug-free workplace.
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Customer Service Representative
3 months ago
Laval, Canada First aid central Full time**First aid central is seeking a customer service representative to join our team in Laval, QC.** As a customer service representative, you will be responsible for providing product and/or services information to customers. You will also be responsible for resolving customer complaints and inquiries. The target is to ensure excellent service standards,...
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Customer Service Representative
5 days ago
Laval, Quebec, Canada Home Depot of Canada Inc. Full timeCustomer Service Representative **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at Home Depot of Canada Inc. As a key member of our Customer Service team, you will be responsible for ensuring that our customers receive the products and services they request in a timely and accurate manner. **Key...
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Customer Service Representative
5 days ago
Laval, Quebec, Canada Home Depot of Canada Inc. Full timeCustomer Service Representative **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at Home Depot of Canada Inc. As a key member of our Customer Service team, you will be responsible for ensuring that our customers receive the products and services they request in a timely and accurate manner. **Key...
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Customer Service Representative
7 days ago
Laval, Quebec, Canada Lifemark Full timeCustomer Service RepresentativeLifemark, a physiotherapy and rehab organization, seeks a highly skilled Customer Service Representative to join our team. As a key member of our administrative staff, you will provide exceptional customer service, administrative support, and maintain a positive work environment.Responsibilities:Respond to client inquiries and...
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Customer Service Representative
7 days ago
Laval, Quebec, Canada Lifemark Full timeCustomer Service RepresentativeLifemark, a physiotherapy and rehab organization, seeks a highly skilled Customer Service Representative to join our team. As a key member of our administrative staff, you will provide exceptional customer service, administrative support, and maintain a positive work environment.Responsibilities:Respond to client inquiries and...
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Customer Service Representative
3 days ago
Laval, Quebec, Canada Lifemark Full timeCustomer Service RepresentativeLifemark, a physiotherapy and rehab organization, seeks a highly skilled Customer Service Representative to join our team. As a key member of our administrative staff, you will provide exceptional customer service and administrative support to our clients and colleagues.Responsibilities:Respond to client inquiries and resolve...
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Customer Service Representative
3 days ago
Laval, Quebec, Canada Lifemark Full timeCustomer Service RepresentativeLifemark, a physiotherapy and rehab organization, seeks a highly skilled Customer Service Representative to join our team. As a key member of our administrative staff, you will provide exceptional customer service and administrative support to our clients and colleagues.Responsibilities:Respond to client inquiries and resolve...
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Customer Service Representative
17 hours ago
Laval, Quebec, Canada Vertex Full timeJoin Vertex as a Customer Service RepresentativeWe are seeking a skilled and organized individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer customer inquiries and resolve issues...
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Customer Service Representative
1 day ago
Laval, Quebec, Canada Vertex Full timeJoin Vertex as a Customer Service RepresentativeWe are seeking a skilled and organized individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer customer inquiries and resolve issues...
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Customer Service Representative
7 days ago
Laval, QC, Canada IAA Full timeIAA, an RB Global, Inc, est à la recherche d’un représentant ou d’une représentante du Service à la clientèle souhaitant se joindre à son équipe de Laval, QC IAA, an RB Global, Inc, est la principale société d'enchères de véhicules récupérés en direct au Canada avec des installations d'enchères en Colombie-Britannique, en Alberta, en...
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Customer service representative
7 days ago
Laval, Canada Randstad Canada Full timeAre you looking for a job before the end of September? Are you ready for a full-time, permanent position? Is your customer service skills widely recognized and do you have a knack for phone communication?I have the perfect job for you! Our client, specializing in the installation and repair of garage doors, is seeking their new Customer Service...
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Customer service representative
4 weeks ago
Laval, Canada Randstad Canada Full timeAre you looking for a job before the end of September? Are you ready for a full-time, permanent position? Is your customer service skills widely recognized and do you have a knack for phone communication?I have the perfect job for you! Our client, specializing in the installation and repair of garage doors, is seeking their new Customer Service...
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Customer Service Representative
2 weeks ago
Laval, Quebec, Canada Vertex Full timeJob Summary:Vertex is seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our administrative team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to and resolve customer inquiries in a timely and...
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Customer Service Representative
2 weeks ago
Laval, Quebec, Canada Vertex Full timeJob Summary:Vertex is seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our administrative team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to and resolve customer inquiries in a timely and...
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Customer Service Representative
2 weeks ago
Laval, Quebec, Canada IPAC Bachelor Factory Full timeJoin Our Team as a Customer Service RepresentativeIpac Bachelor Factory is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer...
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Customer Service Representative
2 weeks ago
Laval, Quebec, Canada IPAC Bachelor Factory Full timeJoin Our Team as a Customer Service RepresentativeIpac Bachelor Factory is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer...
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Customer Service Representative
7 days ago
Laval, Quebec, Canada American Iron & Metal Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Answering...
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Customer Service Representative
7 days ago
Laval, Quebec, Canada American Iron & Metal Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Answering...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada IPAC Bachelor Factory Full timeJoin a Dynamic Team at IPAC Bachelor FactoryIPAC Bachelor Factory, a leading educational institution, is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the insurance sector.About the Role:We are looking for a talented and results-driven professional to provide exceptional customer service...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada IPAC Bachelor Factory Full timeJoin a Dynamic Team at IPAC Bachelor FactoryIPAC Bachelor Factory, a leading educational institution, is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the insurance sector.About the Role:We are looking for a talented and results-driven professional to provide exceptional customer service...
