Customer Service Representative( Remotely )

4 months ago


Montréal QC, Canada Future Electronics Full time

About the role As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing.

How you will make an impact:
Conduct outbound calls to prospective customers.
Qualify leads by assessing their needs, budget, and decision-making process.
Engage prospects in meaningful conversations to uncover opportunities and overcome objections.
Maintain accurate and up to date records of all interactions and outcomes in a Customer Relationship Management (CRM) system.
Meet or exceed monthly objectives and targets.

We’re looking for someone with
High School diploma; College Degree an asset.
Experience in outbound calling or telemarketing.
Excellent communication skills, both verbal and written.
Ability to effectively navigate objections and handle rejections.
Familiarity with using a Customer Relationship Management (CRM) system.

It’d be great if you are
Self-motivated and driven to succeed with strong organizational and interpersonal skills.
Able to adapt and excel in fast paced, changing market conditions.
Reliable and punctual with a strong work ethic and positive attitude.

Why join us
Our approach to employee wellness is holistic, which is why alongside competitive salaries, and premium health and dental benefits, corporate employees have access to:
● Wellness amenities such as onsite gym, fitness studio, and employee lounge
● Group RRSP plan to take care of future you
● Onsite medical clinic and telemedicine
● Daily shuttle bus from two downtown locations
● Subsidized employee cafe with delicious meals and snacks

Future Electronics is taking a hybrid approach to work. We value collaboration and working together, which our offices facilitate, combined with working remotely.
Future Electronics is an equal opportunity employer.



  • Montréal, Canada ContactPoint 360 Full time

    **Inbound Customer Service Representative** Operations - Montreal, Quebec **Join our CP360 Family, today!** **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of remarkable...


  • Montréal, Canada Raise Full time

    FULLY REMOTE Job Responsibilities: - Serve as the main point of contact for customers, handling inquiries, complaints, and requests in a professional and timely manner. - Provide exceptional customer service by actively listening to customers' needs and finding appropriate solutions. - Maintain accurate customer records and update information as...


  • Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...


  • Montréal, QC, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Montréal, QC, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Montréal, QC, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Montréal, Canada CTConsultants Full time

    **CTC007589 - Customer Service Representative**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Five months**: **Mode de travail: Remote**: **Description**: Locations being considered - Greater Toronto Area just for pick up of computer equipment and first day orientation at Mississauga office Bilingual would be an asset...


  • Montréal, QC, Canada Manulife Full time €23 - €25

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Montréal, QC, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our ValleyField site is looking for a new Customer Service Representative to join our Contract Logistics team. ** Your Role**: As the Customer Service Representative you are accountable for maintaining excellent service levels for...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - French-English - Work from Home in Canada Bringing smiles is what we do at TTECfor you and the customer. As a **Bilingual Customer Service Representative speaking French and English** working remotely **in Canada**, you’ll be a part of creating and delivering amazing customer experiences while you also...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - French-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative - French-English** working **remotely in Canada**, you’ll be a part of bringing humanity to business....


  • Montréal, QC, Canada Exertis | JAM Full time

    **Job Title**: Customer Service Representative **Division**: Erikson Commercial **Location**: Baie D’Urfe, QC (hybrid environment, at office two days a week) **Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis | JAM has grown to be...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Dutch-English - Work from Home in Canada Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking Dutch and English **working remotely** in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Mandarin-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative** speaking Mandarin and English working remotely in **Canada**, you’ll be a part of bringing humanity to...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Spanish-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a** Bilingual Customer Service Representative** **speaking Spanish and English** working remotely **in Canada,** you’ll be a part of bringing humanity to...


  • Montréal, QC, Canada Oceanex Full time

    We are currently searching for a dynamic **Customer Service Representative** to join our Montreal office. Reporting to the Customer Service Manager, the chosen person will be responsible to take, administer and respond to customers’ requests. **Tasks and responsibilities** - Process customers’ orders promptly and efficiently. Take customers’ bookings,...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - German-English - Work from Home in Canada Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking German and English** working remotely **in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also...


  • Montréal, QC, Canada Physiothérapie Universelle Full time

    **CUSTOMER SERVICE REPRESENTATIVE** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. **Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping...


  • Montréal, QC, Canada Physiothérapie Universelle Full time

    **CUSTOMER SERVICE REPRESENTATIVE** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. **Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping...


  • Montréal, QC, Canada Dal-Tile Corporation Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...