Consultant, Digital Innovation

17 hours ago

Old Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As an integral part of the Digital Innovation team, reporting to the Sr. Manager, Digital Innovation will be accountable for supporting the development of strategic Digital solutions to user pain-points, through coordinating with cross functional teams, working with Digital Strategy and Digital Product teams. You're passionate about the intersection of business, design and technology and strive to explore how financial services can become a leading digital experience for our clients.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote.

How You’ll Succeed

  1. Lead Sprint Zero Initiatives - You will partner with cross functional teams including designers, analysts, technology consultants and stakeholders across various LOB's and navigate through ambiguous problems in a sprint format to execute on deliverables and present recommendations to executive leadership.

  2. Lead digital pilot projects - You will play a key role in supporting its operations by helping track requirements and KPI’s, presenting the outcomes to the business, and following up to ensure a smooth transition to delivery.

  3. Stakeholder Management - You will build strong strategic relationships with the ability to negotiate and influence business partners to ensure alignment of initiatives. You are a great listener with excellent communication skills and can communicate clearly and concisely to partners at all levels of the organization. Leverage digital product knowledge and critical thinking to organize and facilitate workshops with stakeholders from various levels within the organization.

  4. Problem Solving - You will develop creative solutions and new ways of thinking about issues and opportunities, utilizing data analysis techniques and voice of client/user information.

  5. Internal Consulting - Leveraging your subject matter expertise, you will facilitate workshops to gather stakeholder insights and create actionable recommendations that drive innovation. Your skills in navigating complex challenges will be key in presenting findings and influencing executive decision-making.

  6. Process Improvement - You will leverage your experience, utilize data analysis techniques and research best practices to enhance processes and drive continuous improvement.


Who You Are

  1. You can demonstrate 2 - 3 years of work experience in Digital Banking. It's an asset to have work experience coordinating with cross functional working teams.

  2. You can demonstrate excellent skills and work experience with using Microsoft Office.

  3. You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

  4. Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

  5. You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

  6. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact ***************@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Analytical Thinking, Communication, Consulting, Continual Improvement Process, Critical Thinking, Cross-Functional Teamwork, Detail-Oriented, Large Group Presentations, Leading Project Teams, Problem Solving, Process Improvements, Production Management, Relationship Management, Teamwork

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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