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General Counsellor

2 months ago

Old Toronto, Canada COSTI Immigrant Services Full time

This is a full-time union contract position scheduled to work 35 hours per week (incumbent is on maternity leave).

BE A PART OF A DYNAMIC AND DIVERSE ORGANIZATION AS A GENERAL COUNSELLOR FOR OUR HOSTEL SERVICES PROGRAM

Duties:
  • Provides initial intake and needs assessments for chronically homeless and newly arrived families/individuals.
  • Provides supportive counselling, crisis intervention, and initial settlement services as well as follow-up services in special needs cases.
  • Works one-on-one with clients to develop a case plan and connect them to supports and services in the community.
  • Provides information and referral for income, employment, and health settlement services.
  • Delivers orientation sessions on hostel rules and settlement-related topics.
  • Advocates and case consults with other social service organizations and service providers.
  • Provides crisis intervention and counselling (e.g., in cases of conflict).
  • Documents services and activities in COSTI’s database system and prepares necessary reports.
  • Refers clients to community and social service agencies for additional settlement services support.
Qualifications:
  • Social Services Worker diploma or equivalent with relevant practicum experience.
  • Minimum of twelve (12) months experience providing initial settlement, case management, and counselling for newcomers:
    • Identifying settlement needs through initial assessments and basic mental health assessments.
    • Referrals to programs and education within COSTI and other social service organizations, such as language training, income support, health supports, etc.
    • Emotional supportive counselling.
    • Experience in crisis intervention and de-escalation skills.
  • Priority consideration will be given to those that speak a second language.
  • Demonstrated experience providing services in the following areas: wife and child abuse, resettlement, and victims of torture, war, and displacement.
  • Knowledge of specific issues facing the homeless population and refugees in general.
  • Ability to negotiate and advocate with mainstream society and intervene during crisis situations.
  • Demonstrated experience in data entry, documentation, and reporting.
  • Knowledge of Internet, email, and Windows software (e.g., Microsoft Office Suite).
  • Excellent communication, organization, and coordination skills.
  • Possession of a valid First Aid/CPR training certificate.
  • Possession of a valid Naloxone training certificate.
  • Must have a valid Vulnerable Sector Screening (VSS) completed within the past 6 months.
  • Must be fully vaccinated or exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.
Location:

HWY 401 and Dixon Rd, Toronto

Duration of Position:

November 25, 2024 to November 30, 2025

Starting Salary Range:

$57,156 to $59,923 per annum plus benefits

Posting Date:

2024-10-23

Closing Date:

2024-11-06

Notes:

Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #181-24 to the below link: Apply Here

We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please.

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and, when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.

MBI COSTIN

At COSTI, we understand that success means different things to different people. By filling people's lives with opportunities for success, we're helping build a strong and prosperous community.

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