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Senior Manager Business Process Re-engineering
4 months ago
You will support the Enterprise Strategy & Transformation - Business Process Re-Engineering (ES&T) team in developing, driving and partnering with RBC Lines of Business to optimize business processes from a customer-centric and productivity lens. This includes developing current state views and designing and implementing future state processes leveraging a broad toolkit of process change methodologies and next-generation Process Technologies such as Robotic Process/Desktop/Cognitive Automation, Machine Learning, and Workflow tools.
Job Description:What is the opportunity?
You will support the ES&T team in developing, driving, and partnering with RBC Lines of Business to optimize business processes. This includes developing current state views and designing and implementing future state processes leveraging a broad toolkit of process change methodologies and next-generation Process Technologies. The team serves as thought partners to senior executives and Line of Business partners, offering support for the highest priority and most complex strategic or process-related problems.
What will you do?
- Support the ES&T team to develop a robust pipeline of strategic process improvement initiatives across multiple Lines of Business
- Lead strategic reviews of segments, lines of business, functions, and key processes
- Perform strategic process reviews for Group Executives, segment Operating Committees, and Line of business partners
- Lead the implementation of Process Improvement opportunities
- Apply Process Re-Engineering thought leadership to the Line of Business partners
- Support senior leaders, strategists, functions, and cross-functional project teams
What do you need to succeed?
- 3+ years of experience in Corporate Strategy, Consulting, Financial Services, Process Improvement/Optimization, Robotics, Machine Learning, FinTech, or technology company
- Experience with new/emerging businesses and digital business models
- Demonstrated ability in Process analysis, application of Robotics, process design, and implementation
- Interpersonal skills and ability to develop strong relationships at every level of the organization
- Strong written and oral presentation skills and technical ability with PowerPoint, Excel, and Word
- Comfortable working in ambiguous situations and across different lines of business
Nice-to-have:
- MBA or graduate/post-graduate or professional designations or equivalent
- Minimum 2 years of deep and broad management consulting experience with an emphasis on business strategy or Process/Productivity Improvements
- Lean or Process Improvement Designations
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving mutual success.
Job Skills:
- Adaptability
- Commercial Acumen
- Communication
- Critical Thinking
- Decision Making
- Group Problem Solving
- Large Group Presentations
- Long Term Planning
- Organizational Change Management
