Communications Advisor, Specialty Solutions

4 weeks ago


Old Toronto, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

About the role

Communications Advisor,

At Intact, our values guide everything that we do. We celebrate our differences and appreciate our similarities – that’s why we are committed to building an inclusive and inspiring environment for all employees. We’re here to help people, businesses and society prosper in good times and be resilient in bad times. We are a company where people are engaged because they know their work matters, and where our customers are our advocates because they know what matters to them matters to us. We believe that insurance is not about things, it’s about people. Are you passionate about creating and implementing communications plans to support innovative solutions for customers and brokers? Do you enjoy planning and executing events for various stakeholders? Do you want to join a leading organization that lives its values of integrity, respect, being customer driven, excellence and generosity? If so, you may be interested in the Marketing & Communications Advisor II role at Intact Insurance

This is your opportunity.

Join the fast-paced, dynamic and collaborative Specialty Solutions Marketing and Communications team at Intact. In this role, you will have the opportunity to work with stakeholders to develop and implement marketing and communications plans that support the company’s Specialty Solutions business, capture growth opportunities and increase engagement among the teams and brokers. The successful candidate will be a well-rounded generalist, with strong marketing and communications skills, consultative in their approach with a passion for writing, along with experience in event planning and execution. The ability to think creatively and strategically, a sense of curiosity and a collaborative, solutions-oriented mindset with impeccable attention to detail are also a must. This position is a full-time secondment/contract employment opportunity and is based in our Toronto, ON, office, in accordance with our new flexible Hybrid World work model.

What you will do:

  • Oversee marketing and communication plans and associated initiatives from beginning to end. Assess the needs of each project, get buy-in, implement the plan, and measure impact.

  • Meet with business partners and internal teams to determine marketing and communications solutions to business challenges, and effectively manage priorities across multiple lines of business.

  • Develop and support a wide range of campaigns and programs with business partners and internal teams. Approaches should consider and include multimedia engagement, events and communications.

  • Assist with the planning, coordination and execution of in-person and virtual events for employees and external stakeholders.

  • Write clear and engaging marketing and communications materials for a variety of audiences including employees, customers and brokers. Types of written content can include speaking notes, video scripts, articles, presentations, marketing materials and digital content.

  • Coordinate multi-platform content from start to finish, which may include written, video and audio content, social and digital.

  • Effectively manage multiple projects simultaneously and manage related budgets and reporting.

  • Oversee and manage the various communication channels used by the team.

  • Manage our merchandise orders and keep records of our existing supplies.

  • Advance the department’s brand and image and promote the company’s goals and objectives through all stakeholder communications.

What you bring:

  • Stellar writing skills.

  • A trusted advisor who develops strong relationships with internal business partners and colleagues at all levels.

  • Ability to build marketing and communications plans and manage associated initiatives from beginning to end.

  • Keen needs assessment of each project, getting buy-in, implementing the plan and measuring impact.

  • Proven experience planning and implementing marketing and communications projects, including events.

  • Ability to complete multiple assignments and function effectively in a high-volume workplace.

  • Creativity, a can-do attitude and solutions-oriented approach to everything you do.

Your skills:

  • 3+ years of relevant experience in a corporate marketing, communications, or agency environment.

  • 3+ years of experience in creating messaging for internal and external audiences.

  • Experience in creating marketing and communications plans (from research through to measurement and evaluation) and in designing specific content strategies to meet business objectives.

  • Excellent communications skills in person and in writing, with good presentation skills and comfort speaking to large groups.

  • Event planning and execution experience.

  • Proven ability to work with and create alignment among multiple stakeholders.

  • Detail-oriented and thrives in a fast-paced environment.

  • Strong interpersonal and communication skills.

  • Demonstrated analytical and problem-solving skills.

  • Strong initiative and ability to work independently.

  • Insurance industry experience an asset.

  • No Canadian work experience required, but must have authorization to work in Canada.

What success looks like:

  • Shares the Intact story in a compelling and engaging way to employees, customers and brokers, to engage and drive action, across any platform.

  • Envisions and puts into place an “always on” marketing and communications plan across multiple platforms and audiences to support business objectives.

  • Builds strong relationships with internal business partners and colleagues across the organization, and is known for their creativity, collaboration and ability to deliver on plans.

  • Lives the Intact Values and is a role model to others.

What we offer:

  • A financial rewards program that recognizes your success.

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.

  • An extensive flex pension and benefits package, with access to virtual healthcare.

  • Flexible work arrangements.

  • Possibility to purchase up to 5 extra days off per year.

  • An annual wellness account that promotes an active and healthy lifestyle.

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

  • Inspiring leaders and colleagues who will lift you up and help you grow.

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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