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Salesforce Change Management Consultant

4 months ago

Old Toronto, Canada Epsilon Solutions Ltd. Full time
Role: Salesforce Change Management Consultant

Location: Toronto, ON (Onsite)

Type: Fulltime

Skills And Responsibilities

  • Summary Change Manage with practical experience leading Change Management initiatives for large Transformation projects and direct engagement with internal stakeholders at all level.
  • This individual will work in close partnership with Project Managers to manage change and deliver the transformation program goals.
  • It is a People Change Manager position needing practical experience leading Change Management initiatives for large IT transformation projects.
  • The program is Salesforce implementation.
  • Skills required to be successful in this role are, Deliverables Vision and Change case Change Management approach and plan Change Impact Assessment Training materials/content.
  • Adoption/engagement activities and plan Communications plan: Geared to stakeholders; focused on the change itself, impact, and new way(s) of working.
  • Stakeholder experience Employees with direct impact Employees with indirect impact Leadership Customers / External community
  • Soft Skills Helpful to have a psychology or similar people-minded background Needs to understand behavior and employee engagement Needs to have enough project management skills to manage the change program Influence without authority Adult learning
  • Quality Observation of stakeholders through the change curve Observation of stakeholders in the new environment Success metrics
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