Assistant Store Manager
2 months ago
Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. Looking to lead a team in an industry that keeps the world rolling? As a tire shop manager, you'll be at the helm of more than just rubber and rims — you'll be driving customer satisfaction and team success. From ensuring top-notch service to optimizing operations, every day brings new challenges and opportunities to make an impact. If you're ready to steer your career towards success in a dynamic and fast-paced environment, join us and let's hit the road together
Helping Canadian’s Get Ahead
Benefits
- Benefits Package including Health and Dental coverage + more
- Employee Assistance Program (EAP)
- Employee Purchase Program (deals deals deals)
- Birthday off with pay
- Endless paid training
- Ministry Certification(s) available
- Future ownership opportunities; Employee Stock Ownership Plan
Responsibilities
- Working with the Store Manager to develop and implement customer service guidelines for in-shop, road, and field service technicians.
- Work with the Store Manager to oversee day-to-day operations.
- Assist with the development of the store’s annual business plan, complete with sales and service margins, expenses, and profit targets.
- Work closely with Service Advisors to oversee sales and service at the front counter, with a strong focus on facilitating the best possible customer experience.
- Work with Store Administrators to ensure invoicing of all products and service sales are complete and payments are processed immediately.
- Manage “service call” telephone requests, write up work orders and dispatch Service Technicians accordingly.
- Maintain inventory at prescribed levels and ensure it is stored in a safe and organized fashion.
- Ensure Associates are trained and certified to use all shop equipment. Ensure renewal of such certifications, as required.
- Conduct annual performance reviews with direct reports.
- Continually participate in sales and product training to ensure changes in the marketplace are up to date.
- Previous experience in a leadership position
- Previous experience in retail tire/automotive industry an asset
- Computer literate with knowledge of accounting basics
- Proven ability to grow business revenues and profits
- Proven ability to secure and manage Company assets while achieving Company ROI objectives
- Excellent communication and problem-solving skills
- Ability to provide support and guidance for team members
Interested applicants can apply by submitting their resume via this ad. We appreciate all interested applicants, however, only those selected for an interview will be contacted.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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