Principal Consultant

3 weeks ago

Mississauga, Canada Infosys Limited Full time

Domain: IT Service Management | End Point (Desktops, Laptop, Printers, Mobile Devices) Administration

Company: ITL Canada

Requisition ID: 125843BR

In the role of Principal Consultant, you would be part of a team of digital transformation leaders and evangelists on the future of work who specialize in leading organizations through digital transformation by leveraging emerging workplace technologies, understanding hybrid work paradigms, and industry trends around new ways of working that is shaping the future of work to drive enhanced employee experience, productivity, and organizational efficiencies.


Required Qualifications:

  • 10-16 years of IT Experience.
  • A Digital Workplace Technology strategist and evangelist who specializes in leading organizations through digital transformation by leveraging emerging technology and articulating the strategy to deliver new products, business paradigms, and ecosystem partnerships that enable growth and increase operational efficiency.
  • Well versed with Industry Standards, OEM Standards, and Service Offerings in the “Digital Workplace” domain to be able to provide solution advisory and transformation strategy.
  • Experience across the breadth of Digital Workplace Technology domains in three or more of the below service offering domains: Employee Experience, Modern Workplace and Endpoint Management, Digital Collaboration (Team Collaboration, Cloud Voice & Meeting & Collaborative Apps), DaaS & Device lifecycle Management (Modern device and endpoint management, Cloud Virtual Desktops, Device Analytics & experience management), Connected Workspaces (IoT, AR/VR), Workplace Security, Digital Adoption & Change Management (incl. Workplace Analytics), Service desk & experience (incl. Conversational AI & Automation).
  • Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

  • Experience in providing Cloud, Digital, and Security advisory to client execs and driving multi-year, large transformation programs.
  • Exposure to program management and/or portfolio management skills using Agile principles (preferably SAFe) as either Agile Practitioner, Product Owner, Product Manager, or equivalent.
  • A proven people leader who can balance between managing and leading teams. Experience of coaching, managing, and leading a large global team (20 – 50 people) spread across multiple programs within a portfolio. Hands-on experience with working in a globally distributed and virtual environment, preferably in agile practices.
  • Strong stakeholder management and negotiation skills to be able to influence or manage difficult stakeholders both internal and external – partners, service providers, and customers.
  • Work in a Global delivery environment.
  • Ability to work independently both in supervisory as well as individual contributor capacity, within general guidelines or best practices and manage complex technical solutions.
  • Excellent analytical and troubleshooting skills.
  • Excellent in verbal and written communication.
  • Willingness and flexibility to learn new technologies (learnability, having a pulse on industry trends), scale up quickly, and adapt to different roles as the situation demands.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Extensive travel may be required as per client and project needs.


Estimated annual compensation range for the candidate based in Ontario: $101,500 to $134,404


About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

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