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Bilingual Deskside Analyst/support
3 months ago
Title: Bilingual Deskside Support AnalystLocation: Remote - CST timeDuration: 1-year contractRequired Experience:Service Desk/Tier 1 experienceRequired Skills:Comfortable with a variety of basic software solutionsGood communication, time managementDemonstrated ability and willingness to learn new tools.Dependable and reliableFamiliarity with updating and using a knowledge base.General knowledge of computer systems, analysis techniques, and ITIL processesNice to have:Bilingual (French), ITIL V3/4, KCS, M365ServiceNow experience