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Senior Software Engineer, Comms Experience
4 months ago
Then Jobber might be the place for you We're looking for a Senior Software Engineer to be part of our Comms Experience Software Engineering team.
At Jobber, we don’t just build a product - we work on real problems that help people in small businesses to become successful. We are inspired by our company values: be humble, be supportive and give a shit, which is not just said but are lived. We work in a collaborative environment where teams make decisions with autonomy and contribute directly to shaping the company’s future. We release early and often while dedicating time to addressing technical debt. We believe in getting instant feedback from our customers and leveraging that to make their lives easier.
We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons, and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allow for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build a healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.
The team:
Our Software Engineering team is central to the success of Jobber - focused on creating software that delivers value to tens of thousands of users around the world. Our Comms Experience team empowers our Service Providers to deliver a high quality of service to their customers by integrating our communication and client management tools seamlessly to help transform connections, interactions and drive small business growth.
At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set.
The role:
Reporting to the Manager, Software Engineering, the Senior Software Engineer will collaborate with other Software Development members on a Scrum team to build an industry-leading product that helps our customers and their small businesses be successful. We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft.
In this role, it’s important that you’re a champion of best practices for well-tested, scalable, and well-organized code. In addition, you customize and extend tools and processes to increase the effectiveness of your team, and mentor others to do the same.
As a Senior Software Engineer, you will:
- Be involved in the full life-cycle of a feature, from ideation to delivery and adoption
- Create, manage and update our SMS and email experiences and seamlessly incorporate them into our client management framework
- Deliver best in class experiences that allow our SPs to quickly respond and cater to the needs of their customers quickly and easily
- Be responsive and proactive to emerging changes to communication regulations and requirements across the industry
- Participate in code review and testing, while driving engineering solutions to have consistent practices and reusable code
- Facilitate group discussions with team members and stakeholders to determine the best solution to our customer's problems
- Research, communicate, and advocate for the use of best practices within your team’s domain
- Mentor and coach junior teammates, helping them elevate their skills and careers
- Understand how and why our customers work the way they do, so you can develop and improve features in Jobber's online and mobile apps
To be successful, you should have:
- A demonstrated level of senior software engineering experience on a full stack development team
- You have a track record of learning and writing quality code in multiple languages, though experience with Javascript/TypeScript is required (We use Ruby on Rails, React & React Native with TypeScript
- Experience with the entire software development lifecycle in the Agile/Scrum framework
- A strong systems focus, on building foundational software for large at-scale applications
- Ability to quickly move between different features and projects with a strong interest in experimentation
- Enthusiasm for delivering value early and often to customers
- A structured understanding of common full stack frameworks, architectures, technologies and patterns
- An inquisitive mind set; ability to ask a lot of questions, seek out new information and remain open to new ideas and perspectives.
- The ability to self serve, take initiative and find resources necessary to accomplish a project or solve a problem.
- Experience providing technical mentorship and sharing industry best practices, helping team members navigate complex engineering challenges and stay involved with the latest technologies and trends.
It would be really great (but not a deal-breaker) if you had:
- Exposure or experience in a tech leadership role
- Experience working with a CPaaS provider like Twilio or Sendgrid
- Strong and opinionated ownership of a features UI/UX, through initial building to long term maintenance and extension
- An eye for detail, precision and experience of customer when it comes to building an interface
Where you can expect to work:
Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work.
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