Application Specialist, Student Intern

3 weeks ago

Regina, Canada Ecolab Full time

Ecolab is currently seeking candidates for contract, Application Specialist - Student Intern role to support the Nalco Water Downstream business in Regina, SK. You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts. This will involve the completion of agreed-upon contractual services in your assigned accounts, and providing customers with problem-solving support. You will also assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts. This position will also require you to build strong relationships with your assigned customer base to generate a high level of customer satisfaction.

What’s in it For You:

  • The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
  • The ability to make an impact with a company that is passionate about growth.
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

What You Will Do:

  • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
  • Assist Sales Representatives with plant surveys of prospective customers.
  • Assist Sales Representatives with start-ups of new applications in both existing customers and new accounts.
  • Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
  • Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
  • Engage in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
  • Support services include sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
  • Actively support innovations and technology in the strategic district accounts where you provide your support to District Sales Representatives.

Position Details:

  • This position will be based in Regina, SK with travel of the surrounding areas.
  • This is a 4 month student contract.
  • Hours of work: Monday to Friday, typically 8:00am to 4:30pm.

Minimum Qualifications:

  • High school diploma and attending Post Secondary institution to progress towards a completed degree/diploma.
  • Must have a valid driver's license and acceptable motor vehicle record with access to a vehicle for travel to customer sites.
  • No immigration sponsorship is available for this position.

Preferred Qualifications:

  • Attending Post Secondary school in engineering, chemical technology or related field.
  • Strong mechanical aptitude.
  • Practical computer application literacy including Microsoft Office, and the ability to learn internal business systems.
  • Prior experience that required excellent communication skills, a strong work ethic and the ability to multitask.
  • Proof of Covid-19 vaccination may be required based on client site requirements.
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