Manager, Labour Relations

1 week ago


Langley BC, Canada The Universal Group Full time

Are you an experienced Manager of Labor Relations with a talent for navigating complex employee relations and fostering a fair, respectful workplace? Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? Are you passionate about creating peace of mind for your client groups by proactively addressing labor issues and promoting positive, collaborative environments? If you thrive in dynamic settings and want to be part of a growing team and company, we want to hear from you

The Universal Group, recognized as one of Canada’s best-managed companies in 2023, has an exciting opportunity for a Manager, Labor Relations to join our Human Resources team. Reporting to the Director, Labour Relations and Human Resources Operations, the Manager serves as a trusted and expert resource for managers and employees, offering guidance on the interpretation and application of collective agreements, workplace policies, and labour laws, over multiple provincial jurisdictions including BC, ON, and QC. This position is responsible for overseeing and handling workplace investigations, employee grievances, participating in collective bargaining processes, and promoting best practices in labour and employee relations to ensure compliance, consistency, and fairness across the organization. The Manager works to resolve conflicts, enhance communication between stakeholders, and contribute to a collaborative and respectful workplace culture.

What you will be responsible for:

Labour Relations

  • Interpret and provide advice on the application of collective agreements to ensure compliance and consistency in labour relations practices across the organization.
  • Lead investigations of routine and complex workplace investigations including allegations of bullying and harassment, personality conflicts, behavioural and performance incidents.
  • Respond to employee and union grievances, working collaboratively with managers, union representatives, and employees to resolve issues promptly and effectively.
  • Participate in collective bargaining preparation, negotiations, preparing research, data, and documentation to support the Director of Labour Relations and the bargaining team.
  • Develop and deliver training to managers on labour relations principles, performance management practices, effective communication with unionized employees, and the interpretation of labour laws and collective agreements.
  • Responsible for drafting new or revising current Company policies that contribute to the promotion of the intended workplace culture and demonstration of its values.
  • Act as a facilitator in labour disputes, providing a neutral perspective to foster constructive dialogue and reach amicable or interest-based solutions.
  • Prepare and maintain accurate records, reports, and documentation related to grievances, collective bargaining, and labour relations issues for compliance and analysis.
  • Collaborate with the HR team to address complex employee relations matters, offering expertise on strategies and legal considerations when responding to people matters.
  • Stay informed of labour relations trends, legislative changes, and best practices to provide timely and proactive advice to the Director of Labour Relations.

Employee Relations

  • Enhance compliance to workplace policies, labour laws, and collective agreements by providing counsel to managers and employees on compliance-related matters.
  • Lead and support the Human Resources program life-cycle.
  • Drive leadership development to enhance management capability, agility, and value for the organization.
  • Assist the HR Department with special projects, such as policy reviews, employee surveys, and other initiatives aimed at improving labour relations.
  • Provide support in any other areas incidental to the Labour Relations and Human Resources functions.

What you get from us:

  • Extended healthcare benefits available after probation.
  • Opportunity to work for a large, growing company with room for promotion.
  • An RRSP matching plan.
  • 3 weeks of paid vacation.
  • Competitive compensation package.
  • Hybrid office:
    regular work-from-home days.

What we need from you:

  • Must be bi-lingual in French and English.
  • Bachelor’s degree in Human Resources, Industrial Relations, Labour Law, or a related field.
  • Masters degree in Industrial Relations, Strategic Human Resources Management, Business Administration, or similar would be considered an asset.
  • Minimum of 3-5 years of experience in labour relations and employee relations in complex unionized environments.
  • 2-3 years experience in delivering full-suite HR functions will be considered a preferred asset.
  • Demonstrated expertise in interpreting and applying collective agreements, labour laws, and workplace policies.
  • Expert conflict and relationship management skills.
  • Highly organized with natural analytical and critical thinking skills.
  • Proven track record for problem solving in complex business environments with diverse actors.
  • Ability to work well independently and in a team environment.

Why Universal Group?

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public is what drives us every day.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit our Indeed Profile

Our Commitment to Diversity

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Apply today;
we can’t wait to hear from you. Come grow with us



  • Langley, BC, Canada The Universal Group Full time

    Are you an experienced Manager of Labor Relations with a talent for navigating complex employee relations and fostering a fair, respectful workplace? Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? Are you passionate about creating peace...


  • Langley, BC, Canada The Universal Group Full time

    We are seeking an experienced Strategic Labour Relations Specialist to join our Human Resources team at The Universal Group.About the RoleThis exciting opportunity involves providing expert guidance on labour relations, employee relations, and human resources practices across multiple provinces in Canada, including BC, ON, and QC.You will be responsible for...


  • Langley, BC, Canada The Universal Group Full time

    The Universal Group is a leading provider of traffic control services, traffic management planning, and landscaping. We are seeking an experienced Labour Relations Expert to join our Human Resources team.The successful candidate will have a strong background in labour relations and employee relations, with a proven track record of interpreting and applying...


  • Langley, Canada Universal Group Full time

    Are you an experienced Manager of Labor Relations with a talent for navigating complex employee relations and fostering a fair, respectful workplace? Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? Are you passionate about creating peace...


  • Langley, Canada The Universal Group Full time

    Are you an experienced Manager of Labor Relations with a talent for navigating complex employee relations and fostering a fair, respectful workplace? Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? Are you passionate about creating peace...


  • Langley, Canada The Universal Group Full time

    Are you an experienced Manager of Labor Relations with a talent for navigating complex employee relations and fostering a fair, respectful workplace? Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? Are you passionate about creating peace...


  • Langley, Canada The Universal Group Full time

    Are you an experienced Manager of Labor Relations with a talent for navigating complex employee relations and fostering a fair, respectful workplace? Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? Are you passionate about creating peace...


  • Langley, Canada The Universal Group Full time

    Are you an experienced Manager of Labor Relations with a talent for navigating complex employee relations and fostering a fair, respectful workplace? Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? Are you passionate about creating peace...


  • Langley, Canada The Universal Group Full time

    Job DescriptionWe are seeking an experienced Strategic Labour Relations Manager to join our Human Resources team at The Universal Group. In this role, you will be responsible for overseeing and handling workplace investigations, employee grievances, participating in collective bargaining processes, and promoting best practices in labour and employee...


  • Langley, British Columbia, Greater Vancouver, Canada The Universal Group Full time

    Are you an experienced Manager of Labor Relations with a talent for navigating complex employee relations and fostering a fair, respectful workplace? Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? Are you passionate about creating peace...


  • Langley, Canada The Universal Group Full time

    Job SummaryWe are seeking a highly skilled Senior Labour Relations Specialist to join our Human Resources team at The Universal Group. As a key member of our team, you will be responsible for managing labour relations and employee relations in complex unionized environments.About the RoleInterpret and apply collective agreements, labour laws, and workplace...


  • Langley, BC, Canada The Universal Group Full time

    OverviewThe Universal Group is a leading provider of traffic control services, management planning, equipment supply, landscaping, temporary labour, and occupational health and safety training. Our company values passion, authenticity, and a driven approach in everything we do.


  • Langley, Canada Kwantlen Polytechnic University Full time

    **Competition ID**: - 3660 **Internal Closing Date**: - open until filled **External Closing Date**: - Open until filled **# of Openings**: - 1 - **Salary Information**: - 9 - Administrative Salary Grid - $79,731 to $116,939 **Employment Type**: - Permanent Full Time **Workplace Type**: - Hybrid **Travel Frequency**: - Occasional travel between...


  • Langley, Canada Kwantlen Polytechnic University Full time

    **Competition ID**: - 3400 **Internal Closing Date**: - Open Until Filled **External Closing Date**: - Open Until Filled **# of Openings**: - 1 **Pay Level**: - 9 - Administrative Salary Grid - $79,731 to $116,939 **Employment Type**: - Temporary Full Time **Workplace Type**: - Hybrid **Travel Frequency**: - Occasional travel between campuses...


  • Langley, BC, Canada The Universal Group Full time

    About the RoleWe are seeking an experienced Labor Relations Expert to join our Human Resources team at The Universal Group. In this role, you will serve as a trusted resource for managers and employees, providing guidance on collective agreements, workplace policies, and labor laws.Key ResponsibilitiesInterpret and apply collective agreements, labor laws,...

  • Human Resources

    3 months ago


    Langley, Canada The Universal Group Full time

    **Are you a seasoned Human Resource and Labor Relation Specialist with the ability to drive change from within a company? Are you passionate about providing Peace of Mind to your client group? Are you looking to be a part of a growing team and company?** The Universal Group, recognized as one of Canada’s best-managed companies in 2023, has an exciting...


  • Langley, BC, Canada The Universal Group Full time

    Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? The Universal Group, recognized as one of Canada’s best-managed companies in 2023 , has an exciting opportunity for a Manager, Labor Relations to join our Human Resources team. Reporting...


  • Langley, BC, Canada The Universal Group Full time

    Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? The Universal Group, recognized as one of Canada’s best-managed companies in 2023 , has an exciting opportunity for a Manager, Labor Relations to join our Human Resources team. Reporting...

  • Human Resources

    6 months ago


    Langley, Canada The Universal Group Full time

    Are you an inspirational Human Resources Professional who is passionate about business partnership with an excellent track record developing creative people programs and solutions? Are you driven about providing Peace of Mind to your client group? Are you looking to be a part of a growing team and company? The Universal Group has an exciting opportunity for...

  • Labourer

    1 month ago


    Langley, Canada AdvanTec Full time

    Through a winning combination of persistence, innovation, and good old-fashioned hard work, **Advanced Bending Technologies** has established itself as an industry leader in structural bending, pipe bending, low deformation bending, and forming of structural steel. Our combination of experience and equipment offers you, the customer, a wide range of...