Digital Operations Manager
1 week ago
Digital Operations & Support Manager Location:
Contract Type:
Project
A key member of our digital team, you will own the prioritization and triage of daily operational tasks, and act as a central point of coordination between stakeholders, and the whole digital team.
Operational Management
Manage the triage process for incoming support requests, assigning resources effectively based on impact and urgency.
Collaborate with cross-functional teams to maintain high standards of operational performance.
Assess current workflows and identify areas for efficiency improvements, including automation, process re-engineering, and reporting.
Develop and implement optimized standard operating procedures (SOPs) for digital operations and support expanding on what is already in place.
Provide leadership, guidance, and mentorship to a team of digital support specialists and support teams.
Champion employee development and ensure alignment with performance goals as part of the client Culture.
Develop strong partnerships with technology, marketing, and other business units to ensure alignment with organizational objectives.
Establish and track key performance indicators (KPIs) for digital operations and support working within applications like WorkFront and Jira.
Generate insights through data analysis to inform decision-making and strategic planning.
Bachelor’s degree in Business, Digital Marketing, IT, or related field (Master’s preferred).
~5-7+ years of experience in digital operations, support, or a related leadership role.
~ Proven track record in process optimization and workflow management.
~ Previous experience in Finance, Banking or Asset Management
Technical and Soft Skills
Experience with workflow tools (Jira, Workfront), CMS platforms, and automation technologies.
Adept at managing competing priorities in a fast-paced environment.
Advanced stakeholder management.
Data driven decision making and technically proficient.
Familiarity with Agile methodologies (Certified Scrum Master certification a plus).
Experience in managing digital platforms such as Contentful, AEM, or similar CMS tools.
Project management 1-2 years strong asset
-
Digital Operations Manager
3 weeks ago
Old Toronto, Canada Loblaw Digital Full timeLoblaw Digital is a team of innovators, designers, and technologists working together to create leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces.Senior Manager Implementation and Training OpportunityWe are looking for a highly skilled Senior Manager Implementation and Training to lead our...
-
Digital Operations Manager
1 week ago
Toronto, ON, Canada Intelliswift Software Full time €48Job Title: Digital Operations & Support Manager Location: Toronto, ON M5X 1A1 Duration: 12 months Contract Type: T4 Pay Rate: CA$48.27/Hour Project A key member of our digital team, you will own the prioritization and triage of daily operational tasks, and act as a central point of coordination between stakeholders, and the whole digital team. ...
-
Digital Operations Manager
1 week ago
Toronto, ON, Canada Intelliswift Software Full timeJob Title: Digital Operations & Support Manager Location: Toronto, ON M5X 1A1 Duration: 12 months Contract Type: T4 Pay Rate: CA$48.27/Hour Project A key member of our digital team, you will own the prioritization and triage of daily operational tasks, and act as a central point of coordination between stakeholders, and the whole digital team. ...
-
Digital Business Operations Manager
1 week ago
Toronto, ON, Canada Intelliswift Software Full time €48Digital Operations & Support Manager Location: Contract Type: Project A key member of our digital team, you will own the prioritization and triage of daily operational tasks, and act as a central point of coordination between stakeholders, and the whole digital team. Operational Management Manage the triage process for incoming support requests,...
-
Manager, Digital Experience Strategy
4 months ago
Old Toronto, Canada Loblaw Digital Full timeAt Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of...
-
Digital Advertising Solutions Manager
3 weeks ago
Toronto, Ontario, Canada Loblaw Digital Full timeWe are seeking an experienced Digital Advertising Solutions Manager to join our team at Loblaw Digital. As a Senior Product Manager, Advertising Platforms, you will have the opportunity to define and evolve our advertising platform.Key Responsibilities:Develop the vision and roadmap for your product portfolio, ensuring alignment with stakeholder needs and...
-
Digital Experience Strategy Manager
1 month ago
Old Toronto, Canada Loblaw Digital Full timeTransform the Digital Landscape with Loblaw DigitalWe are seeking a seasoned Digital Experience Strategy Manager to join our team at Loblaw Digital. As a key member of our PC Optimum digital team, you will be instrumental in redefining the digital loyalty experience.About the RoleThe Digital Experience Strategy Manager will lead the integration of PC Optimum...
-
Digital Project Manager
6 months ago
Toronto, Canada Yeeboo Digital Inc. Full timeHere’s the question - do you want to join a passionate team of technical, marketing and project management experts who are always asking, **“What can we do better?”** We pride ourselves on continuous improvement through learning, doing and learning some more. Our clients not only look to us for project leadership, strategy and solutions yet they also...
-
Digital Operations Director, Resolute Digital
4 weeks ago
Old Toronto, Canada Resolute Digital, a Weber Shandwick Company Full timeAbout the RoleWe are seeking an experienced Digital Operations Director to join our team at Resolute Digital. This is a senior leadership position that requires a strategic thinker with a proven track record in operationalizing large-scale digital programs.Key Responsibilities:Develop and implement process improvements across the organization to drive...
-
Senior Digital Creative Developer
1 week ago
Toronto, ON, Canada Hard Rock Digital Full timeWhat are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and...
-
Digital Operations
1 week ago
Toronto, ON, Canada Robertson & Company Ltd. Full time- 5-7+ years of experience in digital operations, support, or a related leadership role. - Proven track record in process optimization and workflow management. - Previous experience in Finance, Banking or Asset Management Technical and Soft Skills - Strong analytical and problem-solving abilities. - Experience with workflow tools (Jira, Workfront), CMS...
-
Digital Operations
1 week ago
Toronto, ON, Canada Robertson & Company Ltd. Full time- 5-7+ years of experience in digital operations, support, or a related leadership role. - Proven track record in process optimization and workflow management. - Previous experience in Finance, Banking or Asset Management Technical and Soft Skills - Strong analytical and problem-solving abilities. - Experience with workflow tools (Jira, Workfront), CMS...
-
Digital Personalization Strategist
4 weeks ago
Toronto, Ontario, Canada Loblaw Digital Full timeAbout the RoleWe are seeking a highly skilled Digital Personalization Strategist to join our team at Loblaw Digital. As a key member of our ecommerce organization, you will play a crucial role in shaping the future of our online shopping experiences.Key ResponsibilitiesDevelop and execute a product vision that drives personalization across our ecommerce...
-
Digital Transformation Strategist
4 weeks ago
Old Toronto, Canada Loblaw Digital Full timeOverviewLoblaw Digital is the team responsible for building and operating the online businesses of Canada's largest and most successful retailer.Salary$140,000 - $180,000 per year, based on experience and qualifications.About the RoleWe are seeking a highly skilled Digital Transformation Strategist to join our team. As a Director, Strategy & Operations, you...
-
Data Strategy and Operations Director
4 hours ago
Old Toronto, Canada Loblaw Digital Full timeAbout Loblaw DigitalLoblaw Digital is the team responsible for building and operating the online businesses of Canada's largest and most successful retailer.
-
Executive Director, Digital Transformation
4 weeks ago
Toronto, Ontario, Canada Loblaw Digital Full timeAbout the RoleLoblaw Digital is seeking a talented and experienced Executive Director, Digital Transformation to join our team. In this role, you will lead a domain of technical projects/initiatives focused on effective delivery plan management while fostering relationship management, stakeholder communication, and management of cross-team dependencies.Key...
-
Senior Digital Experience Strategist
4 hours ago
Old Toronto, Canada Loblaw Digital Full timeLoblaw Digital is a pioneering team transforming the way Canadians shop through leading eCommerce experiences. We are seeking a highly skilled Senior Digital Experience Strategist to lead the vision, roadmap, and execution of best-in-class digital experiences across all customer touchpoints for Joe Fresh e-commerce.The successful candidate will be a champion...
-
Digital analyst Intern
4 weeks ago
Old Toronto, Canada Loblaw Digital Full timep>At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of...
-
Digital Experience Strategy Director
1 month ago
Old Toronto, Canada Loblaw Digital Full timeWe are seeking a strategic and passionate leader to drive the vision, roadmap, and execution of best-in-class digital experiences across all customer touchpoints for Joe Fresh e-commerce. You will be a champion for the customer, ensuring that every interaction with our brand is seamless, engaging, and drives meaningful business results.Key...
-
Manager Data Center Operations
6 months ago
Toronto, Canada Digital Realty Full time**Manager Data Center Operations** **Your role** The Manager Data Center Operations** **is responsible for overseeing the execution of local data center operations at one or more data center properties. Data center operations include, but are not limited to: - Engineering operations and core infrastructure maintenance - Data center construction...