Netcracker Configuration And Implementation Specialist
6 days ago
Job Title:
Netcracker Configuration and Implementation Specialist
Location:
Ottawa, ON
Job Overview:
The Netcracker Configuration and Implementation Specialist will play a key role in the configuration, support, and implementation of Netcracker tools and solutions. The ideal candidate will have a strong technical background, hands-on experience with Netcracker software, and a proven track record in delivering successful implementations and support services.
Key Responsibilities:
- Configuration:
Configure Netcracker tools and systems to meet the specific needs of our clients, ensuring seamless integration with existing infrastructure. - Implementation:
Oversee the end-to-end implementation of Netcracker solutions, including planning, execution, testing, and deployment. - Support:
Provide ongoing technical support and troubleshooting for Netcracker tools, addressing any issues and ensuring optimal performance. - Collaboration:
Work closely with cross-functional teams, including project managers, developers, and business analysts, to ensure successful delivery of Netcracker projects. - Documentation:
Maintain comprehensive documentation for configuration changes, implementation processes, and support procedures. - Optimization:
Identify and recommend improvements to enhance the functionality and efficiency of Netcracker solutions. - Training:
Provide training and guidance to end-users and other team members on the effective use of Netcracker tools.
Qualifications:
- Experience:
Minimum of 7+ years of hands-on experience with Netcracker tool configuration, support, and implementation. - Technical Skills:
Strong understanding of Netcracker systems, telecommunications software, and network management tools. - Problem-Solving:
Excellent troubleshooting skills with the ability to diagnose and resolve complex issues. - Communication:
Strong verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. - Project Management:
Experience managing or contributing to technology implementation projects, with an understanding of project lifecycle and methodologies. - Education:
Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field. Relevant certifications are a plus.
Preferred Qualifications:
- Experience with additional BSS/OSS systems.
- Knowledge of telecommunications industry standards and best practices.
- Familiarity with programming or scripting languages relevant to Netcracker environments.
Why Join Us?
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technology in a dynamic and supportive environment.
- Professional growth and development opportunities.
- Collaborative team culture with a focus on innovation and excellence.
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