Technical Support Manager
2 weeks ago
We are retained by one of our clients who is a $300M global building products manufacturer that is a market leader for their product category. They are constantly innovating new product lines and have access to 240 service partners globally They are looking for a Technical Support Manager to oversee their warranty and technical support workflows as well as a team of six direct reports. They are most interested in someone that has experience in the commercial HVAC space and has a natural sense of urgency to help your customers.
What You'll Do
- Manage warranty and technical support flows
- Handle field training, warranty, and delivery issues that require coordination between field and factory
- Support drive for increased growth while sustaining high levels of customer satisfaction
What You'll Need
- 10+ years of experience of building and managing an after sales support team and infrastructure
- Strong technical knowledge of products and systems in the HVAC industry
- Ability to read construction drawings, layouts and electrical, hydraulic schematics
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Technical Support Manager
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Toronto, ON, Canada The Bridger Group Full timeWe are retained by one of our clients who is a $300M global building products manufacturer that is a market leader for their product category. They are constantly innovating new product lines and have access to 240 service partners globally! They are looking for a Technical Support Manager to oversee their warranty and technical support workflows as well as...
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Toronto, Ontario, Canada The Bridger Group Full timeTechnical IT Support ManagerWe are retained by a global building products manufacturer with a strong presence in the commercial HVAC space. They are seeking a Technical IT Support Manager to oversee their warranty and technical support workflows, as well as a team of six direct reports.The ideal candidate will have experience in managing after-sales support...
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Toronto, Ontario, Canada The Bridger Group Full timeTechnical Support Manager OpportunityWe are working with a leading global building products manufacturer to find a skilled Technical Support Manager to oversee their warranty and technical support workflows.This is a unique opportunity to join a dynamic team and contribute to the company's growth while ensuring high levels of customer satisfaction.Key...
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Toronto, Ontario, Canada The Bridger Group Full timeTechnical Support Manager OpportunityWe are working with a leading global building products manufacturer to find a skilled Technical Support Manager to oversee their warranty and technical support workflows.This is a unique opportunity to join a dynamic team and contribute to the company's growth while sustaining high levels of customer satisfaction.Key...
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Toronto, Ontario, Canada The Bridger Group Full timeTechnical Support Manager OpportunityWe are working with a leading global building products manufacturer to find a skilled Technical Support Manager to oversee their warranty and technical support workflows.This is a unique opportunity to join a dynamic team and contribute to the company's growth while sustaining high levels of customer satisfaction.Key...