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Receptionist - Office Clerk

4 months ago

Montréal, Canada ENERGY TRANSPORTATION GROUP Full time

(English version follows)


Le Groupe de Transport ENERGY cherche à combler un poste de Réceptionniste / Commis de bureau pour rejoindre son équipe de LaSalle.


Quelles seront vos responsabilités?

En tant que Réceptionniste / Commis de bureau d'ENERGY, vous serez le premier point de contact de notre entreprise. Vos tâches consistent à offrir un soutien à l'ensemble de l'organisation, à accueillir les invités et à orienter les clients. Vous coordonnerez également les activités de la réception, notamment en distribuant la correspondance et en redirigeant les appels téléphoniques. Vous serez fier de la mise en place matinale et du démontage de fin de journée des espaces communs et serez à l'aise pour adopter les mesures de sécurité nécessaires pour naviguer en toute sécurité dans notre entrepôt.


Principales tâches

  • Accueillir les clients à leur arrivée et les diriger vers le personnel et le bureau appropriés.
  • Répondre, filtrer et transmettre les appels téléphoniques entrants.
  • Effectuer diverses tâches cléricales.
  • Tenir à jour les registres des dépenses, des stocks et des coûts du bureau.
  • Ramasser et distribuer le courrier quotidien - courrier recommandé entrant et sortant, et envoi des chèques hebdomadaires.
  • Installer et désinstaller la cuisine le matin et le soir (remplissage du café, remplir/vider les lave-vaisselle, nettoyage des machines à café).
  • Maintenir les salles de conférences propre et à l'ordre.
  • Passer les commandes d'entretien, de fournitures de bureau, de repas et de café/lait.
  • Créer des rapports ad hoc, sur demande.
  • Participer à des projets spéciaux, sur demande.


Exigences

  • Vous avez de l'entregent et possédez d'excellentes aptitudes à la communication orale et écrite.
  • Maîtrise du français et de l'anglais, oral et écrit est requise (puisque nous faisons affaires avec des clients basés au Canada et aux États-Unis, la connaissance de ces deux langues n'est pas seulement importante mais constitue un atout majeur pour nous).
  • Excellentes compétences en matière de service à la clientèle, tant interne qu'externe.
  • Expérience avec MS Office.
  • Solides compétences en matière d'organisation, de multitâche et de gestion du temps, avec la capacité de prioriser les tâches.
  • Formation pertinente et/ou expérience dans un rôle similaire.
  • Expérience du travail autonome et de l'action préventive.


À propos de nous

Chez ENERGY, "Dynamisme à bord" n'est pas seulement un slogan, il fait partie de notre ADN. Nous défendons nos valeurs car elles sont ce qui nous unit. Notre mission est d'offrir un environnement de travail de qualité permettant à nos employés de s'épanouir et de créer les meilleures expériences pour nos clients et partenaires dans le secteur de la logistique.


Principales raisons de travailler pour Le Groupe de transport ENERGY :

  • Environnement de travail agréable dans une entreprise en pleine croissance
  • Entreprise reconnue par le programme des Sociétés les mieux gérées au Canada en 2023
  • Entreprise ayant connu une croissance rapide 5 années de suite - Canada's Top Growing Companies par le Globe & Mail
  • Entreprise ayant obtenu la certification ''Meilleurs Employeurs Transporteur'' auprès de Trucking HR Canada
  • Entreprise ayant obtenu la certification ''Great Place to Work® '' Canada & Quebec
  • Forte progression de carrière disponible au sein de l'entreprise
  • Assurances collectives incluant couverture médicale, vision et dentaire
  • Accès gratuit à la Télémédecine
  • Programme de reconnaissance des années de service avec avantages sociaux liés - REER collectif


*Le genre masculin, utilisé pour alléger le texte, comprend aussi le genre féminin.

**Le Groupe de transport ENERGY est un employeur offrant l'égalité des chances. Nous célébrons la diversité et nous nous engageons à créer un environnement inclusif pour tous les employés.


________________________


ENERGY Transportation Group is currently looking for a Receptionist/Office clerk for its LaSalle team.


What you will be responsible for?


As ENERGY'S Receptionist/Office clerk, you will be the first point of contact for our company. Your duties include offering administrative support across the organization, welcoming guests and providing customer direction. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. You will take pride in the morning set up and evening take down of common spaces and be comfortable adopting necessary safety measures needed to safely navigate our warehouse space.


General tasks

  • Greet and welcome guests upon arrival and direct them to the appropriate personnel and office.
  • Answer, screen and forward incoming phone calls.
  • Perform various clerical duties.
  • Keep updated records of office expenses, inventory and costs.
  • Pick up and distribute daily mail - incoming/outgoing registered mail, and the mailing out of weekly cheques.
  • Kitchen morning & night set up and take down (refill coffee, fill/empty dishwasher, clean coffee machines).
  • Maintain cleanliness of conference rooms.
  • Place orders for maintenance, office supplies, meals and coffee/ milk order.
  • Create ad hoc reports, as requested.
  • Participate in special projects, as requested.


Requirements

  • Personable and possessing excellent verbal and written communication skills.
  • Fluency in French and English, oral and written, is required (since we do business with clients based in Canada and the United States, knowledge of both languages is not only important but a major asset for us).
  • Excellent customer service skills, both internal and external
  • Experience with MS Office
  • Strong organizational, multitasking and time-management skills, with the ability to prioritize tasks
  • Relevant educational background and or experience in a similar role
  • Experience working autonomously and acting pre-emptively


About us

At ENERGY, “Driven to be different” isn’t just a tagline, it’s part of our DNA. We stand by our values because they are what unites us. Our mission is to provide an great work environment for our employees to thrive and to create the best client and partner experiences in the logistics industry.


Top reasons to work for ENERGY Transportation Group

  • Great work environment in a growing company
  • Company recognized as Canada's Best Managed Companies program in 2023.
  • Company that has undergone rapid growth 5 years in a row - Canada's Top Growing Companies by the Globe & Mail
  • Company certified as a " Top Fleet Employer " by Trucking HR Canada
  • Company certified as a ''Great Place to Work®'' Canada & Quebec
  • Strong career progression available within the company
  • Group insurance including medical, vision and dental
  • Free access to our Telemedicine program
  • Years of Service Recognition Program with linked benefits - Group RRSP


*Energy Transportation Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*