Sr Consultant, Digital

Locations: Toronto, ON

Time Type: Full time

Posted on: Posted 2 Days Ago

Time left to apply: End Date: November 1, 2024 (11 days left to apply)

Job Requisition ID: 2421136

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing:

The Senior Consultant within Enterprise Digital & AI Enablement Delivery will work closely with our Enterprise Digital & AI Enablement Strategy teams, Technology, and SBUs to deliver digital and AI products, services and capabilities. This is a fast-paced, changing environment where every day brings something new, and innovative ideas are encouraged. Your contributions will help evolve the customer experience through simplified and intuitive design; putting the customer’s needs first by providing the right tools and solutions to facilitate a positive digital and/or AI experience. They will be team-oriented and capable of partnering and leading cross-functional efforts to deliver on complex strategic digital and/or AI transformation and integration activities in order to drive increased profitability and productivity to automate and digitize our bank to help build the bank of the future. Overall, the Senior Consultant balances the customer need and business needs, while monitoring market trends and keeping a pulse on the competitive landscape.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed:

1. Strategy and Roadmap & Execution: Execute and deliver on the vision and roadmap for digital and AI products, ensuring alignment with business objectives and client needs. Lead a team of Product owners who define, communicate, and deliver on the vision and roadmap for digital and AI products.
2. Stakeholder Management: Engage with stakeholders to gather feedback, identify opportunities, and advocate for the value of AI-driven solutions. Demonstrate the ability to influence and drive consensus among diverse stakeholder groups.
3. Relationship Management: Execute and deliver on digital and AI use cases and platform enhancements to improve functionality and employee and client experience. Work closely with business leaders to understand their challenges and opportunities, integrating their insights into product development. Partner with the Enterprise Analytics and Advanced Analytics & AI teams to leverage data and insights for product innovation. Maintain regular communication with technology and operations teams to ensure seamless integration and support for digital and AI products.

Who You Are:

1. Experience: You can demonstrate 5-7 years of experience in digital transformation, AI implementation, or a related field. Proven track record of managing and delivering complex projects.
2. Collaborative: You establish productive relationships with departments and partners across the organization and externally. You collaborate with senior leadership to execute the digital and AI strategy, ensuring alignment with CIBC’s overall business objectives.
3. Business Acumen: Strong business acumen with the ability to understand and align digital and AI initiatives with business goals. You partner with the program manager to unlock business case funding for the program.
4. Technical Skills: Ability to pick up complex technical concepts easily and proficiency in AI technologies and data analytics. You serve as the internal/external subject matter expert on digital and AI products, services, and capabilities.
5. Project Management: Strong project management skills with experience using tools like MS Project, JIRA. You deliver on the digital and AI products, services, and capabilities roadmap (on time and on budget).
6. Communication: Excellent verbal and written communication skills. Ability to present complex information in a clear and concise manner. You work with the PM to deliver status updates and raise issues and risks.
7. Leadership: Demonstrated leadership abilities with experience in managing cross-functional teams. You curate requirements, user stories, and feedback, prioritizing work on those with maximum value.
8. Problem-Solving: Strong analytical and problem-solving skills. Ability to think strategically and drive innovative solutions. You ensure each iteration delivers expected results by working closely with the development team to define, design, accept, and adapt features.
9. You're passionate about people: You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
10. You put our clients first: You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.
11. You understand that success is in the details: You notice things that others don't. Your critical thinking skills help to inform your decision-making.
12. You embrace and champion change: You'll continuously evolve your thinking and the way you work in order to deliver your best.
13. You give meaning to data: You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
14. Values matter to you: You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers:

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know:

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date: 2024-10-28

Job Location: Toronto-81 Bay, 16th Floor

Employment Type: Regular

Weekly Hours: 37.5

Skills: Agile Methodology, Agile Product Ownership, Business Analysis, Business Objectives, Communication, Customer Experience (CX), Design Processes, Digital Designs, Financial Modeling, People Management, Teamwork.

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.