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Senior Product Manager
4 months ago
About iLobby Visitor Management:iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking, managing, and monitoring who is in their building – while increasing security and efficiency.At iLobby, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.In being a great place to work, we are proud to offer a range of experiences and opportunities that will help our employees to achieve their career and personal goals and enable them to live a healthy and balanced life.About The Role:We are seeking a highly motivated and experienced Sr. Product Manager to join our team and manage products within our FacilityOS platform. As a Sr. Product Manager, you will be responsible for driving the product strategy, vision, and roadmap to ensure your product meets the needs of our customers and drives business growth. Your product scope will cover web-based portals, as well as mobile and kiosk applications. You will work closely with cross-functional teams including other product managers, engineering, QA, design, marketing, sales, and customer success to define and execute on the defined product roadmap.This role is a hybrid position where you'll be required to come into our North York, Toronto office twice a week.What You’ll DoDefine and prioritize the product roadmap based on customer feedback, market research, and business objectivesWork with cross-functional teams to develop and execute on product plans, including product requirements, specifications, and release plansConduct market research and competitive analysis to identify market trends and opportunities for product differentiationCollaborate with design and engineering teams to develop user-centered product designs that meet business requirements and customer needsManage the product backlog and prioritize development efforts based on business value, technical feasibility, and customer impactWrite user stories and other forms of product requirement documentationDrive product adoption and usage by working with marketing and sales teams to develop product messaging, positioning, and go-to-market strategiesMonitor product performance and use data analytics to identify areas for improvement and optimizationBe the subject matter expert for the product and work closely with customer success teams to enable customer satisfaction and retentionContinuously evaluate and improve product development processes and practices to enable product quality and efficiencyExperience You’ll Bring:5+ years of professional experience translating customer and market needs into product deliverables and release support through the entire product life cycle5+ years of SaaS product management experienceExperience creating and communicating enterprise software product strategies to all levels of leadershipTechnical acumen and deeper familiarity with the nuances and inner workings of the engineering organizationAbility to work with engineers to understand estimates, review technical specifications, architecture plans, and participate in security, scalability and infrastructure activitiesSkilled at working effectively with cross-functional teams across multiple time zones and countriesTrack record of leading all aspects of a successful product throughout its lifecyclePrior experience in creating B2B products and features with user-centric designsPrior experience working with and enabling Go-To-Market (GTM) teamsExcellent understanding of product management practices, processes, and methodologiesStrong understanding of SaaS business models and experience with agile software development methodologiesExcellent communication, presentation, and analytical skillsStrong problem-solving skills and ability to think creatively and strategicallyKnowledge of data analytics and experience with data-driven decision makingPrior experience in a start-up is considered a plusWhy work at iLobby?iLobby is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:
