Software Quality Assurance Specialist

1 week ago

Markham ON, Canada Epson Canada Full time

EPSON Canada is dedicated to providing its customers with digital image innovation. Our main product lines are comprised of information-related equipment such as printers, scanners, projectors, cameras, home entertainment and electronic devices. Epson products are known throughout the world for their superior quality, functionality, compactness and energy efficiency.

Our software development team at EPSON Canada’s RTSC/NA supports the industrial and point of sale market for high end customized printers. Products developed here have global reach.The RTSC team’s Design and Development Process is certified to the ISO 9001:
2015 Standard.

The successful candidate will have the opportunity to maintain the RTSC Design and Development process through process improvements, internal and external audits. The ideal candidate will be able to independently manage the QA Management System. The successful candidate will also participate in the testing and evaluation software applications, drivers, and other components for using with/in our printer and interface products. This will include a wide variety of development projects, such as product configuration and demonstration tools, device drivers, components, and other specialized applications. Strong communication and documentation skills are mandatory, as this position requires the candidate to create accurate, detailed reports.

QA Process:

  • Perform Internal audit of RTSC’s Development Process to the ISO9001:
    2015 standard
  • Coordinate External audit of RTSC’s Development Process to the ISO9001:
    2015 standard
  • Create and maintain supporting materials to support RTSC processes.
  • Follow-up with RTSC team members on ISO processes, issues and other items.
  • Look for opportunities for continuous improvement.

Software Test:

  • Create and/or follow a test specification and checklist, and use various host utilities to confirm that the product operates correctly in various environments
  • Document and report bugs to developers. Show developers how to reproduce bug
  • Write test reports
  • Develop basic test tools and applications
  • Look for opportunities for continuous improvement – ways to improve the testing or design system

Mandatory Skills & Requirements:

  • Good documentation/writing/speaking skills, in English.
  • Experience with the ISO 9001:
    2015 Standard
  • Experience with Quality System Audit Processes
  • Experience with creating test plans and test cases for evaluating software products.
  • Excellent logic-solving, analytical, and troubleshooting skills.
  • Experience of test methods, such as regression and system testing, black box and white box testing
  • Experience with Microsoft Office for report writing
  • Experience with script and shell programing in Windows and/or Linux
  • Knowledge of network configuration on Windows XP/7, Linux, Mac
  • Knowledge or experience with communication protocols such as UART, USB, TCP/IP, Bluetooth is an asset.

Qualifications:

  • College diploma, Software/Electronics technologist, or equivalent.
  • 5+ years of ISO9001 experience.
  • 2+ years of software testing, or similar experience
  • Analytical and creative thinker
  • Able to work independently or as a team member.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work on cutting-edge technology projects.
  • Dynamic and collaborative work environment.
  • Career growth and development opportunities.

Epson Canada Limited is committed to providing accommodations for people with disabilities in our recruitment process. If you require accommodation, please make your accommodation needs known in advance and we will work with you to meet your needs.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We thank all candidates who apply, however, only those selected for an interview will be contacted.

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