Current jobs related to Practice Manager, Professional Services - Vancouver - Workato Inc

  • Practice Manager, Professional Services

    3 months ago

    Vancouver, Canada Workato Full time

    **About Workato**: Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful. Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases. We're proud...

  • Practice Manager, Professional Services

    2 months ago

    Vancouver, Metro Vancouver Regional District, CA Workato Inc Full time

    Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We’re proud to be named a...

  • VetCare Practice Care Centre

    1 week ago

    Vancouver, British Columbia, Canada VetCare Practice Care Centre Full time

    We are seeking highly capable and motivated individuals to join our dynamic, entrepreneurial, and driven team at VetCare Practice Care Centre.Our team is dedicated to delivering excellent patient care by combining professional business management with a talented medical team. We have a long-term mindset and believe that success lies at the intersection of...

  • VetCare Practice Care Centre

    1 week ago

    Vancouver, British Columbia, Canada VetCare Practice Care Centre Full time

    We are seeking highly capable and motivated individuals to join our dynamic, entrepreneurial, and driven team at VetCare Practice Care Centre.Our team is dedicated to delivering excellent patient care by combining professional business management with a talented medical team. We have a long-term mindset and believe that success lies at the intersection of...

  • Manager of Professional Services

    4 months ago

    Vancouver, Canada Maximizer Services Inc Full time

    **About the Role**: Maximizer is currently seeking an innovative, strategic, and collaborative** Manager of Professional Services.** This role embodies player-coach leadership by directly contributing as well as working close with the VP of Technology Operations & CIO, to help lead a team of Service Delivery and Customization Services Engineers. It requires...

  • Midwifery Professional Practice Manager

    1 month ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job Title: Midwifery Professional Practice Manager Work Site: Various Status: Contract Compensation Type: Stipend Join Vancouver Coastal Health (VCH) as a Midwifery Professional Practice Manager. The Midwifery Professional Practice Manager is tasked with delivering expert guidance, consultation, and support to various programs and departments within VCH....

  • Professional Practice Consultant

    5 months ago

    Vancouver, Canada PHSA Full time

    **Professional Practice Consultant** IP-Chief Of Nursing Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all...

  • Professional Practice Consultant

    5 months ago

    Vancouver, Canada PHSA Full time

    **Job Summary**: Role Summary In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the...

  • Director, Professional Practice

    5 months ago

    Vancouver, Canada PHSA Full time

    **Director, Professional Practice** PHSA Corporate Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all...

  • Dental Practice Manager

    3 months ago

    Vancouver, Canada S.Daher Professional Dental Corporation Full time

    We are looking for an exceptional Dental Practice Manager. The Practice Manager is responsible for ensuring a full schedule, running a well-organized office and ultimately creating an environment where patients are very satisfied. This position is responsible for the smooth function of the office, providing general supervision, leadership, and mentoring of...

  • Manager of Professional Services

    4 months ago

    Vancouver, Canada British Columbia Real Estate Association Full time

    **WHO WE ARE** The BC Real Estate Association (BCREA) is the professional association for over 26,000 commercial and residential REALTORS® in BC. Our mission is to empower the province’s eight real estate boards by sharing our expertise and providing professional development opportunities, advocacy, economic research, and standard forms so Realtors are...

  • Professional Practice Coordinator

    3 months ago

    Vancouver, Canada Canuck Place Children's Hospice Full time

    **Professional Practice Coordinator** **Location**:Vancouver **Reporting to**: Professional Practice Lead **Job status**:Permanent full-time 0.8 to 1.0 FTE (60-75 hours -bi-weekly) **Compensation**:Compensation will be matched to appropriate grid - We want our staff to “thrive” not just survive, so Canuck Place is committed to living our values of...

  • VetCare Practice Care Centre

    23 hours ago

    Vancouver, British Columbia, Canada VetCare Practice Care Centre Full time

    At VetCare Practice Care Centre, we're on a mission to revolutionize animal healthcare in Canada. We're seeking talented individuals to join our dynamic team and contribute to our vision of delivering exceptional patient care and outstanding customer service.We're a forward-thinking organization that combines professional business management with a talented...

  • VetCare Practice Care Centre

    20 hours ago

    Vancouver, British Columbia, Canada VetCare Practice Care Centre Full time

    At VetCare Practice Care Centre, we're on a mission to revolutionize animal healthcare in Canada. We're seeking talented individuals to join our dynamic team and contribute to our vision of delivering exceptional patient care and outstanding customer service.We're a forward-thinking organization that combines professional business management with a talented...

  • Practice Consultant, Nursing Professional

    2 weeks ago

    Vancouver, British Columbia, Canada Providence Healthcare Full time

    Job SummaryWe are seeking a highly skilled Practice Consultant, Nursing to join our team at Providence Health Care. As a key member of our organization, you will be responsible for providing expert practice consultation and leading and coordinating professional practice and nursing project activities.Key ResponsibilitiesProject Management: Develop and...

  • Practice Consultant, Nursing Professional

    2 weeks ago

    Vancouver, British Columbia, Canada Providence Healthcare Full time

    Job SummaryWe are seeking a highly skilled Practice Consultant, Nursing to join our team at Providence Health Care. As a key member of our organization, you will be responsible for providing expert practice consultation and leading and coordinating professional practice and nursing project activities.Key ResponsibilitiesProject Management: Develop and...

  • Coordinator, Professional Practice

    4 weeks ago

    Vancouver, Canada College of Health and Care Professionals of British Columbia (CHCPBC) Full time

    _Pivot HR Services is pleased to present this _**Coordinator, Professional Practice & Support **_role on behalf of our valued client, _**College of Health and Care Professionals of British Columbia (CHCPBC).**_ - **Position Summary**:_ The **Coordinator, Professional Practice & Support** is responsible for carrying out tasks in support of the College’s...

  • Professional Practice Lead, Midwifery

    2 months ago

    Vancouver, Canada Vancouver Coastal Health Full time

    Salary Please refer to the information below for details regarding salary. Qualifications Job Title: Lead, Midwifery Work Site: Various Status: Contract Start Date: September 2024 Compensation Type: Stipend Come work as a Professional Practice Lead of Midwifery with Vancouver Coastal Health (VCH)! The Professional...

  • Bccdc Director, Professional Practice and Learning

    4 months ago

    Vancouver, Canada PHSA Full time

    **BCCDC Director, Professional Practice and Learning & Development** PHSA Corporate Vancouver, BC **Role Summary** *** In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously...

  • Enterprise Sales Professional

    2 weeks ago

    Vancouver, British Columbia, Canada Eagle Professional Resources Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Eagle Professional Resources Inc. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with clients, and driving revenue growth.Key...

Practice Manager, Professional Services

4 months ago

Vancouver, Canada Workato Inc Full time
Responsibilities

We are looking for an experienced Practice Manager to join our Professional Services team on a contract basis for a period of 6 to 8 months. Workato Practice Managers are essential to the growth of our business and play an integral role in helping organizations leverage and adopt our platforms across the enterprise. They play a critical role in aligning customer’s integration strategies to Workato’s proven GEARS Framework (for direct customers) and Embedded Product Guide Framework (for embedded customers). As a Practice Manager, you will have ownership of growing our professional services practice as well as helping our customers build their implementation roadmaps from pre-sales to go-live, while building trusted customer relationships including C-level.

The primary goal of the Practice Manager is to build services pipeline, manage the full services sales lifecycle, and manage the engagements and relationships post services sale. Additionally, Practice Managers will be responsible for managing resources (delivery managers, technical architects) within their defined region. Ultimately, it is the goal of the Practice Manager to help customers generate significant business value from their Workato investment. In doing so, you will be responsible for earning the right to be a trusted advisor by understanding and managing our customers throughout their lifecycle and helping drive adoption of the platform across the enterprise.

In this role, you will be responsible to:

  • Identify services opportunities and generate services pipeline in the region.

  • Drive services sales cycles alongside enterprise software sales, working cross-functionally with our sales and customer success teams.

  • At times, coach and guide internal teams on the services sales cycle and associated expectations.

  • Maintain impeccable forecasting hygiene for professional services opportunities.

  • Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals, objectives, and desired business outcomes.

  • Develop and manage a territory plan and a personalized account plan for each customer, which aligns with th.eir business goals.

  • Create a compelling vision and clearly communicate via services proposals our transformative solutions aimed at generating quantifiable success and business value from a customer's investment in the Workato’s Platform.

  • Write statements of work (SOWs) and navigate legal reviews of such contracts.

  • Conduct thorough knowledge transfer from pre-sales cycle knowledge to post-sales services team.

  • Maintain client relationships throughout professional services engagements and engage customers, especially senior stakeholders, using a consultative approach that positions Workato and yourself as a long-term trusted advisor relationship.

  • Develop a deep understanding of Workato’s proprietary frameworks (GEARS and Embedded Product Guide), and contribute to such frameworks by providing closed-loop feedback from implementations.

  • Ensure customer satisfaction goals are exceeded or met on every services engagement.

  • Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements.

  • Become the trusted advisory to customers and partners for advancing their automation and integration roadmaps.

  • Contribute to the growth of our professional services department by creating or enhancing content such as presentations, templates, success stories, etc. for use by both customers and to enable our extended team.

  • Be an integral part of managing new professional services team members, including Delivery Managers, Strategic Advisors, and Technical Architects.

  • Contribute to enhance our delivery methodology, services practice and industry POV's.

Requirements Qualifications / Experience / Technical Skills

  • 10+ years experience selling professional services for a strategic consulting firm, large scale system integrator, or professional services unit within a software company.

  • P&L ownership experience for a services organization or department.

  • Experience in writing statements of work (SOWs) and navigating through complex, enterprise legal processes.

  • Demonstrated ability to develop and maintain C-level relationships that recognize you as a trusted advisor.

  • Experience growing accounts with large and complex pursuits ($M+).

  • Project and/or account management experience.

  • Highly collaborative and excels in complex, matrixed environments.

  • Ability to thrive in a fast-paced, high growth and unpredictable environment.

  • Experience having worked in a start-up environment.

  • Experience having grown a professional services team.

  • Communication skills to effectively communicate with technical and business stakeholders alike.

  • Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment.

  • Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations.

  • Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems.

  • Willingness to take on management roles as the organization grows.

  • Ability to travel up to 50%.

Soft Skills / Personal Characteristics

  • iPaaS sales experience.

  • PMP or Scrum certifications.

  • High-level understanding of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases.

  • Experience in enterprise business accounts.

  • Track record of continuous learning of new technologies.

  • Track record of driving software expansions as a result of professional services engagements.

#J-18808-Ljbffr