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Senior Data Scientist – Gen AI Chat BOT

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Old Toronto, Canada DATA MART Consulting GmbH Full time

The Senior Data Scientist role at Manulife/John Hancock involves spearheading the development and global scaling of innovative chatbot technology using retrieval augmented generative (RAG) models as part of their Customer Experience (CX) initiative. The candidate will use customer data to enhance products and services, leveraging advanced machine learning models and a variety of algorithms and techniques. Required skills include data wrangling, preprocessing, and visualization, with proficiency in Python, R, SQL, and agile solution development principles. Experience with big data processing frameworks like Azure, Databricks, and Spark is also needed, particularly with a focus on chatbot implementation and scaling using RAG technology.

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