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Student, Assistant Disability Case Manager

4 months ago

Montreal, Canada Sun Life Financial Full time

Student, Assistant Disability Case Manager (Fall 2024) page is loaded Student, Assistant Disability Case Manager (Fall 2024) Apply locations Montreal, Quebec time type Full time posted on Posted Yesterday job requisition id JR00097545

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.

We are responsible for managing disability claims to resolution. This includes:

  • Determining eligibility to disability benefits

  • Implementing the right interventions to support timely recovery and return to work

  • Supporting Clients during the absence and return to work period

What will you do?

  • Use the knowledge and medical concepts you have learned to support Disability Case Managers in managing their disability claims, working in partnership with them to help them bring their files to resolution

  • Conduct telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning

  • Engage clients through open and respectful verbal and written communication to understand the medical, social and personal dimensions of their workplace absence

  • Identify and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations to better understand what support is needed to get plan members back to work

  • Collaborate with the Disability Case Managers on developing and maintaining outcome-focused case management plans to help plan members return to work


What do you need to succeed?

  • Passionate: You are eager to understand the impact of different diagnoses (musculoskeletal, cardiac, mental health, etc.) on the lives of the plan members

  • Curious: You want to understand the complete story and have a passion for improving the health and well-being of Canadians

  • Analytical: You are detail oriented, you ask the right questions to uncover the information and are thorough in your pursuit

  • Proactive and Innovative: You love being busy and thrive with variety in your work, you see opportunities where others don’t see solutions and you are good at thinking “outside the box”

  • Great communicator: You have the client at heart, you listen and you demonstrate empathy through written and verbal communication

  • Resourceful and Collaborative : You may not have all the answers, but you can figure out how to get them and will work collaboratively across teams to meet our clients’ needs

  • Teamwork: You are caring at heart and are open to collaborating continually with your colleagues to serve our clients in exceptional ways

  • Resilient: You are able to handle and overcome difficult and stressful situations and take these situations as learning opportunities

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee

Posting End Date:

09/06/2024

Shine together

At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.

Shape the future

With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.

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