Relationship Manager

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

You’ll report into the Senior Manager & Team Lead, Business Banking and will work closely with a Relationship Manager, Business Banking to support client origination, relationship and portfolio management processes as well as assist with client specific financing and cash management solutions. You will perform financial analysis while developing a solid understanding of targeted industries represented by the clients/prospects to which you are assigned to support. You will support business development initiatives with a focus on meeting growth targets and identify business opportunities and financing solutions to meet the needs of the client.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Business Development Support – Connect with both existing and potential clients including Centres of Influence (COIs) to identify opportunities for future growth and revenue, uncovering high-value opportunities to refer to the Relationship Manager. Assist with the execution of business development initiatives and client functions as appropriate to contribute and enhance the sales pipeline. Proactively participate in business development events to build and enhance CIBC presence and gain market share. Identify and introduce personal opportunities to Personal Banking and Imperial Service partners to further deepen client relationships and support more complex personal needs and planning.
• Client Sales and Service Support – Assist the Relationship Manager in coordinating sales activities for both existing and prospective clients. Identify and analyze business growth opportunities through comprehensive industry, client and prospect research. Assist with financing and cash management proposals in addition to pricing strategies which ensure achievement of targeted profitability thresholds. Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank. From time to time, cover vacant portfolios on a temporary basis.
• Credit Risk Management - Exercise appropriate due diligence prior to making credit recommendations and similarly prior to authorizing or approving any financial transaction or completion of any product sales. Follow established bank policies, procedures, guidelines, practices and required documentation; complete all risk activities.

Who you are

• You can demonstrate well-developed knowledge of a full range of credit products/ services, lending practices, credit analysis, compliance standards and ability to read/interpret financial statements. You can demonstrate well-developed knowledge of sales practices and experience in a professional fast-paced sales and service environment.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You have completed an undergraduate degree/diploma in Business, Finance, Accounting, or related field.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

The role is a professional responsible for delivering flexible and innovative product solutions, dedicated business expertise and timely advice to help clients realize their goals. The role utilizes diverse methods and skills to establish and maintain strong client relationships, identifying cash management solutions, conducting treasury diagnostics, developing credit solutions and developing proposals to meet the needs of prospects. The role makes decisions on moderately complex issues that contribute to the client experience in achieving their goals, connecting people and networks, drawing on the Bank’s broader team and supporting our community. The role exercises independent judgement, championing positive CIBC client experience, behaviours and deepening of client loyalty.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Guelph-9 Woodlawn Rd W.

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Development, Client Relationship Management, Community Connections, Customer Experience (CX), Financial Advising, Goal Planning, Group Problem Solving, Portfolio Management, Regulatory Requirements, Results-Oriented.

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.