Implementation Manager Eligeo Your CRM and Workflow Automation Specialists

4 months ago

Calgary, Canada Eligeo CRM Inc. Full time
Implementation Manager

Eligeo CRM Inc. is a world-leading software implementation technology expert. We believe that a strong vision is critical to a company’s future. Our mission is to create a painless onboarding and implementation experience with world-leading software solutions. As an Implementation Manager, your role is to help our clients execute and implement any of our platform products for clients including Monday.com, Creatio, SugarCRM and others.

In this role, you will be responsible for working directly with clients to help them implement different platform products by creating requirements documents, establishing detailed project plans, and working closely with the rest of the professional services team to deliver quality projects. As projects are assigned to you, you will be accountable for ensuring a successful configuration, and coordination of software development, rollout, and training.

Job Responsibilities

  • Update and manage project plans for specific projects while ensuring tasks are being completed and implemented accurately.
  • Become a product specialist on all products that the implementation manager is implementing for clients including required certifications for implementation of all non-developer work.
  • Work with internal and external project participants to ensure project delivery is on time and communicated accurately.
  • Manage and coordinate project kick offs with clients to ensure expectations aligned.
  • Work with sales and operations to ensure invoicing and product purchasing is done in a timely manner within a project.
  • Work with Project Manager to ensure additional resources are scheduled as required.
  • Coordinate all training sessions for a client for the project including basics training for the product being implemented.
  • Facilitate and manage working sessions with clients including configuration, setup, and overviews of products.
  • Continuously learn and upgrade skillsets with regards to new products including peripheral add-on products for platform products.
  • Assist and coordinate quality assurance exercises in conjunction with Project Manager and Business Analyst.
  • Develop and create release notes for all phases of a project.
  • Develop additional training curriculum, training guides, communications, and other support change management documentation for clients.
  • Import and migrate data into products using built in tools or assisting developers with more advanced ETL tools.
  • Provide training services for clients.
  • Assist Solutions Consultants with Blueprint or RFQ work as required to provide estimates, feedback, or other requirements.

Qualifications

  • REQUIRED: At least 2-3 years of Creatio/BPMOnline or SugarCRM experience
  • A bachelor’s degree in computer science, information management or equivalent combination of experience.
  • 2-5 years’ experience in leading product implementations.
  • Knowledge of software development practice, concepts/methodologies (i.e., Waterfall, Agile, Iterative), and technologies obtained through formal training and/or work experience.
  • An understanding of industry standards and standard business capabilities.
  • A deep understanding and problem-solving ability of Information Technology, of various complexities.
  • A familiarity with business strategy and assessments (i.e., feasibility studies, business cases and/or cost/benefit, project sizing and costing, and current state analysis/needs assessments).
  • Expert verbal & written communication skills; additionally, expert analytical, problem-solving, and influence skills.
  • An expert ability to collaborate and act as part of a team, with a focus on cross-group collaboration.
  • Expert data-driven decision-making skills.
  • An ability to manage ambiguity.

Work Location

  • Fully remote worldwide except for excluded countries prohibited from trade with Canadian or USA companies.
  • Both employee and contractor roles available.

Compensation & Perks

  • Monthly Gym Memberships.
  • Health and Dental Benefits after 3 months.
  • On-going learning opportunities including paid training.
#J-18808-Ljbffr

  • Implementation Specialist at Eligeo

    1 month ago

    Calgary, Alberta, Canada Eligeo CRM Inc. Full time

    Implementation ManagerEligeo CRM Inc. stands as a premier authority in software implementation technology. We recognize that a robust vision is essential for a company's trajectory. Our objective is to facilitate a seamless onboarding and implementation journey with top-tier software solutions. As an Implementation Manager, your responsibility is to assist...

  • Project Implementation Specialist

    1 month ago

    Calgary, Alberta, Canada Eligeo CRM Inc. Full time

    Implementation ManagerEligeo CRM Inc. stands as a premier authority in software implementation technology. We are committed to ensuring that our clients experience a seamless onboarding and implementation journey with our top-tier software solutions. As an Implementation Manager, your primary responsibility will be to assist clients in executing and...

  • Client Implementation Specialist

    1 month ago

    Calgary, Alberta, Canada Eligeo CRM Inc. Full time

    Implementation ManagerEligeo CRM Inc. stands as a premier authority in software deployment and implementation technology. We recognize that a clear vision is essential for a company's trajectory. Our objective is to facilitate a seamless onboarding and implementation journey with top-tier software solutions. As an Implementation Manager, your primary...

  • Marketing Automation Specialist

    5 days ago

    Calgary, Alberta, Canada Truman Full time

    Marketing Automation SpecialistTruman, a leading developer and builder, is seeking a highly skilled Marketing Automation Specialist to join its marketing team.This role will support the marketing department by leveraging technical expertise to optimize CRM systems, automate marketing processes, and enhance overall marketing performance.Key...

  • Marketing Automation Specialist

    6 days ago

    Calgary, Alberta, Canada Truman Full time

    Marketing Automation SpecialistTruman, a leading developer and builder, is seeking a highly skilled Marketing Automation Specialist to join its marketing team.This role will support the marketing department by leveraging technical expertise to optimize CRM systems, automate marketing processes, and enhance overall marketing performance.Key...

  • Marketing Automation Specialist

    1 week ago

    Calgary, Canada Truman Full time

    Company DescriptionTruman, an Alberta-based family-owned developer and builder, has been creating great places through great design for over 35 years. The company has successfully built thousands of new homes and over a million square feet of retail, office, and industrial space in Calgary and surrounding areas. Truman's goal is to improve the lives of...

  • Marketing Automation Specialist

    1 week ago

    Calgary, Canada Truman Full time

    Company DescriptionTruman, an Alberta-based family-owned developer and builder, has been creating great places through great design for over 35 years. The company has successfully built thousands of new homes and over a million square feet of retail, office, and industrial space in Calgary and surrounding areas. Truman's goal is to improve the lives of...

  • Marketing Automation Specialist

    7 days ago

    Calgary, Canada Truman Full time

    Company DescriptionTruman, an Alberta-based family-owned developer and builder, has been creating great places through great design for over 35 years. The company has successfully built thousands of new homes and over a million square feet of retail, office, and industrial space in Calgary and surrounding areas. Truman's goal is to improve the lives of...

  • Marketing Automation Specialist

    7 days ago

    Calgary, Canada Truman Full time

    Company Description Truman, an Alberta-based family-owned developer and builder, has been creating great places through great design for over 35 years. The company has successfully built thousands of new homes and over a million square feet of retail, office, and industrial space in Calgary and surrounding areas. Truman's goal is to improve the lives of...

  • Marketing Automation Strategist

    7 days ago

    Calgary, Alberta, Canada Truman Full time

    {"title": "Marketing Automation Specialist", "description": "Marketing Automation SpecialistTruman is seeking a highly skilled Marketing Automation Specialist to join our marketing team. As a key member of our team, you will be responsible for leveraging technical expertise to optimize CRM systems, automate marketing processes, and enhance overall marketing...

  • Marketing Automation Strategist

    7 days ago

    Calgary, Alberta, Canada Truman Full time

    {"title": "Marketing Automation Specialist", "description": "Marketing Automation SpecialistTruman is seeking a highly skilled Marketing Automation Specialist to join our marketing team. As a key member of our team, you will be responsible for leveraging technical expertise to optimize CRM systems, automate marketing processes, and enhance overall marketing...

  • Marketing Automation Strategist

    3 days ago

    Calgary, Alberta, Canada Truman Full time

    {"title": "Marketing Automation Specialist", "description": "Marketing Automation SpecialistTruman is seeking a highly skilled Marketing Automation Specialist to join our marketing team. This role will support the marketing department by leveraging technical expertise to optimize CRM systems, automate marketing processes, and enhance overall marketing...

  • Marketing Automation Strategist

    3 days ago

    Calgary, Alberta, Canada Truman Full time

    {"title": "Marketing Automation Specialist", "description": "Marketing Automation SpecialistTruman is seeking a highly skilled Marketing Automation Specialist to join our marketing team. This role will support the marketing department by leveraging technical expertise to optimize CRM systems, automate marketing processes, and enhance overall marketing...

  • Control-M Workflow Automation Specialist

    1 month ago

    Calgary, Canada Randstad Canada Remote Work Freelance Full time

    Join our Calgary logistics client as a Control-M Scheduling Specialist, where you'll be at the forefront of driving business optimization and automation through the Control-M platform. Collaborating closely with business partners, you'll spearhead workflow enhancements and efficiencies across various modules, from SAP to databases. If you have a knack for...

  • Control-M Workflow Automation Specialist

    1 month ago

    Calgary, Canada Randstad Canada Full time

    Join our Calgary logistics client as a Control-M Scheduling Specialist, where you'll be at the forefront of driving business optimization and automation through the Control-M platform. Collaborating closely with business partners, you'll spearhead workflow enhancements and efficiencies across various modules, from SAP to databases. If you have a knack for...

  • Technical CRM Specialist

    3 hours ago

    Calgary, Alberta, Canada Vectaur Inc. Full time

    Job Title: Technical CRM ConsultantWe are seeking an experienced Technical CRM Consultant to join our team at Vectaur Inc. in Calgary.Job Summary:The successful candidate will be responsible for implementing solutions on the MS CRM D365, Microsoft Power Platform, and advising management on best practices for CRM processes, user interface, and...

  • Technical CRM Specialist

    25 minutes ago

    Calgary, Alberta, Canada Vectaur Inc. Full time

    Job Title: Technical CRM ConsultantWe are seeking an experienced Technical CRM Consultant to join our team at Vectaur Inc. in Calgary.Job Summary:The successful candidate will be responsible for implementing solutions on the MS CRM D365, Microsoft Power Platform, and advising management on best practices for CRM processes, user interface, and...

  • Control-M Workflow Automation Expert

    1 week ago

    Calgary, Alberta, Canada Randstad Full time

    Drive Business Optimization with Control-MAs a Control-M Scheduling Specialist at Randstad, you'll play a key role in driving business optimization and automation through the Control-M platform.Key Responsibilities:Collaborate closely with business partners to spearhead workflow enhancements and efficiencies across various modules, including SAP and...

  • Control-M Workflow Automation Expert

    7 days ago

    Calgary, Alberta, Canada Randstad Full time

    Drive Business Optimization with Control-MAs a Control-M Scheduling Specialist at Randstad, you'll play a key role in driving business optimization and automation through the Control-M platform.Key Responsibilities:Collaborate closely with business partners to spearhead workflow enhancements and efficiencies across various modules, including SAP and...

  • Marketing Automation Specialist Role

    1 month ago

    Calgary, Canada Q4 Full time

    About Q4At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life.Q4 is charting a bold new path for investor relations as the first AI-driven IR Ops Platform, providing everything an IR team needs to succeed on a single, powerful platform. The Q4 Platform enables public companies to attract, manage, and...