Bilingual Customer Service Representative
5 days ago
Our client in the Manufacturing Industry is currently seeking a Bilingual Customer Experience Specialist to join their team on a permanent basis.As a Bilingual Customer Experience Specialist, your responsibilities will revolve around processing, analyzing, and verifying order information with precision and efficiency as well as customer follow up.Location: Russell/Hunt club - Fully On-SiteRoles and Responsibilities:Accurately input and process purchase orders promptly and with precision.Utilize a variety of resources, including databases, email communications, and the internet, to troubleshoot and gather information.Ensure prompt resolution of issues to facilitate timely completion of purchase orders.Effectively handle incoming calls to provide support to sales personnel, customers, and distributors.Manage customer service requests, including order modifications and maintenance of customer information files.Process return authorization requests and rebates as needed.Generate and distribute reports and order acknowledgments to relevant staff members.Provide general office and clerical support to the company's administrative team.Follow up with customers to ensure exceptional service levels.Support inside sales by assisting customers and following up on lead generation and chat line inquiries.Qualifications:A minimum of 2 years' experience in a similar customer service role.Bilingualism in French and English is a must (Written & Spoken)Experience in assessing customer needs and offering effective solutions.Proficient in MS Office applications (Word, Excel, Outlook)Understanding of customer relationship and service best practices.Capability to handle high call volumes with a positive outlook.Proficient in navigating through multiple computer applications. (Salesforce, SAP and MS suites)Call center experience considered an asset.Must have access to a car (location is not accessible by public transportation)
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Customer Service Representative
5 months ago
Ottawa, Canada People Corporation Full timeWe are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...
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Customer Service Representative
4 months ago
Ottawa, Canada People Corporation Full timeJob Description We are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer...
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Customer Service Representative
1 month ago
Ottawa, Ontario, Canada Randstad Full timeAbout the RoleWe are seeking a Bilingual Claims Service Representative to join our team in Ottawa. If you are a customer-focused individual with excellent communication skills, we encourage you to apply.Key ResponsibilitiesProvide exceptional customer service to clients in a call center environment.Communicate effectively with clients in English and another...
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Bilingual Customer Service Representative at Pmi
3 months ago
Ottawa, Canada PMI Alliance Group Full time**Job Opportunity: Bilingual Customer Service Representative at PMI Alliance Group Inc.** **Location**: Ottawa, ON **Position**: Full-Time, Permanent **Company**: PMI Alliance Group Inc. PMI Alliance Group Inc., a prominent auto extended warranty company in Canada, is seeking dynamic and reliable **Bilingual (English and French) Customer Service...
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Bilingual Customer Service Representative
2 months ago
Ottawa, Ontario, Canada Randstad Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled Bilingual Claims Agent to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while utilizing your language skills to communicate effectively.About the Role:Provide customer service to clients...
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Bilingual Customer Service Representative
5 months ago
Ottawa, Canada A.S.P. Incorporated Full time**BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT** - Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? _ A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS...
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Bilingual Customer Service Representative
6 months ago
Ottawa, Canada A.S.P. Incorporated Full time**BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT** - Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? _ A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS...
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Bilingual Customer Service Representative
6 months ago
Ottawa, Canada Perativ Full time**JOB SUMMARY** Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...
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Bilingual Customer Service Representative
6 months ago
Ottawa, Canada ASP Incorporated Full timeBILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22 countries and employing more than 17000 professionals. A.S.P provide services to some...
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Bilingual Client Service Representative
5 months ago
Ottawa, Canada LMG Full timeAt _LMG Inc_., we take immense pride in the exceptional quality of service we deliver to our clients. One of the key reasons they chose us is our incredible team - our people truly make a difference! We are currently seeking a talented communicator to join us as a **Bilingual Client Service Representative!** In this role, you will be at the frontline of our...
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Customer Service Representative
6 months ago
Ottawa, Canada Medical Pharmacies Group Ltd. Full timePurpose: As part of the Customer Service Order Desk team, this role provides outstanding customer service by processing orders and inquiries received through various sources, including those from healthcare agencies, long-term care facilities, and individual clients or caregivers. Job Title: Customer Service Representative Location: Ottawa, ON Reports...
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Bilingual Customer Service Representative
6 months ago
Ottawa, Canada Choquette CKS Full time**Who we are**: Choquette CKS, a division of Heritage Food Service Group of Canada, is the largest food equipment service provider. Our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence and we maintain a sizable inventory of OEM parts. We are the...
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Bilingual Customer Service Representative
6 months ago
Ottawa, Canada Riverside Opticalab Ltd. Full time**Powering Vision**: Riverside Opticalab Group is part of the EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to...
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Bilingual Customer Service Representative
6 months ago
Ottawa, Canada CPOS INC Full timeBilingual Customer Service Representative | Hiring At CPOS, our team is on a mission to level the playing field for small businesses. We take pride in knowing our technology helps small businesses streamline their point of sale, online and in-store payment systems, and we are looking for new team members to help us achieve this goal! Small businesses create...
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Bilingual Customer Service Representative
6 months ago
Ottawa, Canada Cowan Insurance Group Full timeReporting to the Supervisor, Third Party Administration Call Centre, the in-bound Customer Service Representative will provide service excellence by professionally answering all incoming telephone calls and emails from plan members and service providers. Using several different inquiry systems/databases, questions include but are not limited to: claims...
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Bilingual Customer Service Representative
2 months ago
Ottawa, Ontario, Canada Randstad Full timeCustomer Service Coordinator OpportunityWe are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...
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Bilingual Customer Service Representative
7 days ago
Ottawa, Canada Altis Recruitment Full timeOur client in the Manufacturing Industry is currently seeking a Bilingual Customer Experience Specialist to join their team on a permanent basis.As a Bilingual Customer Experience Specialist, your responsibilities will revolve around processing, analyzing, and verifying order information with precision and efficiency as well as customer follow up.Location:...
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Bilingual Customer Service Representative
6 days ago
Ottawa, Canada Altis Recruitment Full timeOur client in the Manufacturing Industry is currently seeking a Bilingual Customer Experience Specialist to join their team on a permanent basis.As a Bilingual Customer Experience Specialist, your responsibilities will revolve around processing, analyzing, and verifying order information with precision and efficiency as well as customer follow up.Location:...
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Bilingual Customer Service Representative
6 months ago
Ottawa, Canada Riverside Opticalab Ltd. Full time**Powering Vision** Riverside Opticalab Group is part of the Essilor Canada network, an international company and the leading provider of eyeglass lenses in the world. Our mission is improving lives by improving sight, and we work every day to bring good vision to the 4.5 billion people around the globe in need of visual correction. One billion people daily...
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Ottawa, Ontario, Canada Compunnel Inc. Full timeAbout Compunnel Inc.Compunnel Inc. is a dynamic organization seeking an exceptional Bilingual Customer Service Representative to join our team. As a key member of our customer service department, you will play a vital role in delivering outstanding service to our clients while driving business growth and development.Job SummaryWe are looking for a highly...