Customer Service Agent Commercial Banking

4 weeks ago

Montreal, Canada National Bank Full time

As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience.

Your role

  • Support our business clients with their banking transactions and credit/banking needs and help them use our digital solutions
  • Analyze and understand business client needs in order to provide advice on the best solution and/or digital products
  • Offer a distinctive client experience
  • Follow compliance and fraud prevention rules in effect.

Our Client Contact centre is open Monday to Friday from 7:00 a.m. to 8:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.

Possibilty of hybrid work (under certain conditions)***

Your team

You’ll work with your manger and a dynamic team of 90 employees in the Commercial sector of our Customer Experience Centre

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

Learning and development

Your onboarding will involve on-the-job training that will help you understand and experience the call centre environment and get to know your colleagues. Trainers, colleagues, and your manager will support you to help you reach your full potential.

 Prerequisites

·         College diploma in a 3-year technical program (DEC) and at least 3 years of experience OR a Bachelor’s degree

·         Customer service experience

·         Ability to identify business opportunities

·         Bilingualism spoken and written (English/French) is essential because you’ll regularly do business with clients across Canada

Skills

·         Experience and knowledge of call centre environments

·         Eagerness to develop your skills

·         Show attention to detail and honour your commitments

·         Team spirit and the ability to adapt to frequent changesYour advantages

As soon as you are hired, we offer you several advantages so that you can flourish. In addition to a competitive remuneration that starts at $25.85/h, we offer several flexible and advantageous benefits for you and your loved ones:

  • Reimbursement of your studies
  • Health and wellness program with many benefits
  • Assurance collective flexible
  • Pension plan
  • Share acquisition plan
  • Employee and Family Assistance Program
  • Preferential banking
  • Community Involvement Program
  • Telemedicine
  • Virtual Sleep Enhancement Clinic

These benefits are just a few of the many benefits available to you. 

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.


#CCSM

#sacE

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Initiatives promoting community involvement
  • Telemedicine service
  • Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first: We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team? Ready to live your ambitions?

  • Customer Service Representative Commercial Banking

    1 month ago

    Montreal, Quebec, Canada National Bank Full time

    Job Title: Customer Service Agent Commercial BankingJoin our team at National Bank as a Customer Service Agent Commercial Banking and contribute to delivering exceptional customer experiences.About the Role:We are seeking a highly motivated and customer-focused individual to join our Commercial Banking team. As a Customer Service Agent, you will be...

  • Customer Service Representative Commercial Banking

    1 month ago

    Montreal, Quebec, Canada National Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Agent Commercial Banking to join our team. As a key member of our Commercial Banking department, you will be responsible for providing exceptional customer service to our business clients.Your Key ResponsibilitiesSupport our business clients with their banking transactions and credit/banking...

  • Customer Service Representative Commercial Banking

    4 weeks ago

    Montreal, Quebec, Canada National Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Agent to join our Commercial Banking team. As a key member of our team, you will be responsible for providing exceptional customer service to our business clients, building trust-based relationships, and identifying business opportunities.Key ResponsibilitiesSupport business clients with their...

  • Customer Service Agent Commercial Banking

    2 weeks ago

    Montreal, Canada National Bank Full time

    As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience. Your role Support our business clients with their banking transactions and credit/banking needs and help them...

  • Customer Service Agent Commercial Banking

    2 weeks ago

    Montreal, Canada National Bank Full time

    As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience. Your role Support our business clients with their banking transactions and credit/banking needs and help them...

  • Customer Service Agent Commercial Banking

    4 weeks ago

    Montreal, Canada National Bank Full time

    As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience.Your role Support our business clients with their banking transactions and credit/banking needs and help them use...

  • Customer Service Agent Commercial Banking

    2 weeks ago

    Montreal, Canada National Bank Full time

    As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience.Your roleSupport our business clients with their banking transactions and credit/banking needs and help them use...

  • Customer Service Representative Commercial Banking

    1 month ago

    Montreal, Quebec, Canada National Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative Commercial Banking to join our team at National Bank. As a key member of our Commercial Banking department, you will be responsible for providing exceptional client service and support to our business clients.Key ResponsibilitiesSupport business clients with their banking transactions...

  • Customer Service Agent Commercial Banking

    3 weeks ago

    Montreal, Canada National Bank Full time

    As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience.Your role Support our business clients with their banking transactions and credit/banking needs and help them use...

  • Customer Service Agent Commercial Banking

    3 weeks ago

    Montreal, Canada National Bank Full time

    As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience. Your role Support our business clients with their banking transactions and credit/banking needs and help...

  • Customer Service Agent Commercial Banking

    4 weeks ago

    Montreal, Canada National Bank Full time

    As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience.Your role Support our business clients with their banking transactions and credit/banking needs and help them use...

  • Commercial Banking Specialist

    3 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Role OverviewJob Title: Agent Comptable Bancaire H/FLocation: [Location TBD]Key ResponsibilitiesAdvisory Services: Provide expert advice to Commercial Banking clients on treasury products and services.Client Acquisition: Identify and develop new business opportunities to drive revenue growth and meet acquisition objectives.Pricing Agreements: Negotiate and...

  • Customer Service Professional with Banking Expertise

    2 weeks ago

    Montreal, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled Customer Service Agent to join our Commercial Banking team. As a key member of our Client Contact Centre, you will play a vital role in delivering exceptional customer experiences and building long-lasting relationships with our business clients.Key ResponsibilitiesSupport clients with their banking transactions...

  • Bilingual Customer Service Agents Banking

    2 months ago

    Montreal, Canada Recrute Action Full time

    Bilingual CustomerService Agents(Banking)Thisrole is for our client in the insurance industry and we are lookingfor 6 individuals to join the team. As a Bilingual Customer ServiceAgent you will manage all aspects of customer service and addresscustomer needs through inbound phone email and potential outboundfollowup services related to the clients banking...

  • Customer Service Representative Commercial Banking

    1 month ago

    Montreal, Quebec, Canada National Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our Commercial Banking team. As a Business Advisory Services Specialist, you will be responsible for building trust-based relationships with our business clients and providing exceptional customer service.Key Responsibilities:Support business clients with their banking...

  • Customer Service Agent Commercial Banking

    4 weeks ago

    Montreal, Quebec, G4F, CA National Bank Full time

    As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience.Your role Support our business clients with their banking transactions and credit/banking needs and help them use...

  • Customer Service Agent Commercial Banking

    2 weeks ago

    Montreal, Canada National Bank Full time

    Attendance On-Site Job number 23017 Category Professional Status: Permanent City Montréal State Québec Type of Contract Permanent Country Canada Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 15-Oct-2024 $ 25.85 Salary: Starting at $ 25.85 per hour Location: Montreal, Quebec City Montreal Province/State Quebec Area of Interest: Advisory...

  • Customer Service Agent Commercial Banking

    4 weeks ago

    Montreal, Canada National Bank Full time

    Attendance On-Site Job number 23017 Category Professional Status: Permanent City Montréal State Québec Type of Contract Permanent Country Canada Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 15-Oct-2024 $ 25.85 Salary:  Starting at $ 25.85 per hour Location: Montreal, Quebec City Montreal Province/State Quebec Area of Interest: ...

  • Customer Service Agent Commercial Banking

    4 weeks ago

    Montreal, Canada National Bank Full time

    Attendance On-Site Job number 23017 Category Professional Status: Permanent City Montréal State Quebec Type of Contract Permanent Country Canada Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 15-Oct-2024 $ 25.85 Salary: Starting at $ 25.85 per hour Location: Montreal, Quebec City Montreal Province/State Quebec Area of Interest: Advisory...

  • Customer Service Agent Commercial Banking

    2 weeks ago

    Montreal, Canada National Bank Full time

    Attendance On-Site Job number 23017 Category Professional Status: Permanent City Montréal State Québec Type of Contract Permanent Country Canada Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 15-Oct-2024 $ 25.85 Salary:  Starting at $ 25.85 per hour Location: Montreal, Quebec City Montreal Province/State Quebec Area of Interest: ...