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Associate Manager, Salesforce/ Gestionnaire Associé.e, Salesforce

4 months ago


Montreal, Canada TouchTunes Full time

Part Time / Full Time

________

Your mission in the Business Systems team:

You will drive support and developments efforts for its Salesforce.com applications as an Associate Manager/Team lead. You will also manage a small team of developers. This is an excellent opportunity to join a vibrant team in a company at the intersection of technology and entertainment. The full-time permanent position reports to the Vice President of Business Applications in our Montreal office.

  • Guide all Salesforce support and development efforts towards successful delivery reporting regularly to business stakeholders on progress.
  • Provide technical leadership through coaching including encouraging areas of growth and improvement within the team.
  • Design and help program improvements specifically looking for opportunities to extend the use of Salesforce with SalesGPT/ServiceGPT features.
  • Maintain high standards of software quality by establishing good practices and habits.
  • Collaborate with Sales, Marketing, Customer Service and Engineering to gather functional and non-functional requirements for projects.
  • Lead troubleshooting, resolution and root cause identification of issues occurring within the applications and external interfaces.
  • Coordinate support during user testing as well as production support.
  • Organized with strong time management practices.
  • Contribute to a positive working environment.
  • Minimum 3 years of experience with 3rd party application and data integrations (Boomi, NetSuite Zappier, DocuSign, HubSpot, etc.).
  • Understanding of Sales Cloud and Service Cloud feature offering.
  • Prior experience in a technical leadership position.
  • Ability to communicate technical information in a clear and concise manner to business users.
  • Experience with Einstein Conversation Insights
  • Prompt, Model and Copilot Builder
  • Flexwork: Hybrid WFH-office environment and work anywhere around the globe up to 2 months/year
  • Learning: E-learning access and the ability to attend conferences in your field of your choice
  • Health: Competitive health insurance, Dialogue app and unlimited sick days
  • Commute: 50% off OPUS, EXO train
  • Office: Office accessible to people with disabilities
  • And more RRSP matching, Life/LT/ST Disability coverage, healthy snacks, TouchTunes Culture Collective Community

Found at over 65,000 bars, restaurants and other social venues across North America and Europe, TouchTunes is bringing people together with fun, interactive music and entertainment solutions, enhancing the way people interact with each other and their environment. Our native mobile apps and jukes are seen and heard by millions daily across the TouchTunes network and community.

We firmly believe that our team should be as diverse as the music we listen to.

TouchTunes is a proud ally of QueerTech.

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Exponential Interactive, Inc d/b/a VDX.tv

Data collected and processed: Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices

Data collected and processed: Device characteristics, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, IP addresses, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Users’ profiles

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: IP addresses

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Authentication-derived identifiers, IP addresses, Privacy choices

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Privacy choices

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Integral Ad Science (incorporating ADmantX)

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Non-precise location data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Precise location data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: Device characteristics, IP addresses

Data collected and processed: Device identifiers, IP addresses

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data

Data collected and processed: Device characteristics

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Users’ profiles, IP addresses, Privacy choices, User-provided data, Browsing and interaction data

Adobe Audience Manager, Adobe Experience Platform

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device identifiers

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Privacy choices

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Precise location data, Browsing and interaction data

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