System Administrator, IT Infrastructure

3 weeks ago

Old Toronto, Canada Accoravillage Full time

Reporting to Manager, IT Infrastructure, the Systems Administrator is responsible for maintaining and ensuring the optimal health and operations of the IT infrastructure and services. The ideal candidate will participate in the planning, implementation, maintenance, and documentation of IT assets to conform with Information Security Management Systems standards, policies, processes, and procedures to their daily duties. This individual will also ensure system provisioning, operations and maintenance that is consistent with company goals, industry best practices and regulatory requirements.

Reporting To: Manager and Team Lead

Full-Time/Part-Time: Full-time

Posting Date: August 30, 2024

Closing Date: September 30, 2024

Hours of Work: 8:30 a.m. – 5:00 p.m.

Office Location: 6.4, Toronto, ON

Great location Steps away from the main public transit station.

What we offer: Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities *Eligibility for benefits is dependent on the terms of employment

What you will do:

  • Oversee and deploy the critical and regular security patches and fixes according to its patching cycle.
  • Ensure the enforcement of standards and procedures related to IT Infrastructure and Information Security.
  • Participate in the audit and Information Security Management Systems (ISMS) programs to ensure adherence to standards, policies, procedures, and obligations.
  • Knowledge of information security fundamentals.
  • Strong focus on ITSM change management, incident management, and asset management fundamentals.
  • Working knowledge of Microsoft Windows Server 2016/2019 deployment and management including Active Directory, Group Policies, and scripting (Powershell, Python).
  • Working knowledge of networking technologies: routers, switches, load balancers, web application firewalls, next-gen firewalls, LAN/WAN networks, WAN accelerators, MPLS, SD-WAN, Internet, VPN, and various network protocols such as SIP, IPSec, DNS, DHCP, SMTP, SSH, S/FTP, etc.
  • Manage and maintain infrastructure lifecycle, including inventory and maintenance of infrastructure components.
  • Experience in configuring and managing VMware servers and desktops virtualization platform.
  • Architecture, standards and maintenance programs for SQL database, processing systems and storage, VMware virtual servers/desktops.
  • Ensure smooth and stable operations and daily health of processing, storage, networking, and security equipment.
  • Develop and manage remote access and all data transfers.
  • Work closely with Technical Support and Development groups to ensure alignment, timely service, and customer satisfaction.
  • Ensure adherence to the Change Management process by updating and implementing the agreed changes.
  • Evaluate and deploy infrastructure products and services that support end-users and back-office operations.
  • Participate in testing disaster recovery and business continuity systems and programs.
  • Provide after-hours support for Infrastructure-related emergencies, regular and occasional weekend maintenance.

The Requirements Needed:

  • Post-secondary education and/or technical certifications relevant in Microsoft operating systems, networking, and information security required.
  • At least 5 years hands-on experience working in an enterprise IT environment with a demonstrated ability to establish effective working relationships and collaborative work approaches.
  • Proficiency in vulnerability management across platforms (Windows, Linux, Network devices, etc.).
  • Working knowledge of firewalls, network and server security, SSL certificates, and security best practices.
  • CISSP certification preferred but not required.
  • Virtual and Physical Infrastructure and Network administration.
  • Understanding of ITIL practices or certification.
  • Strong communication skills, planning, organization, documentation, and project management skills.
  • Proven analytical and problem-solving abilities, and attention to detail.
  • Experience working in a team, able to lead, prioritize and execute tasks in a high-pressure environment and provide or make sound decisions in emergencies.

The team you will join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through our mortgage broker channel and service commercial clients through our national origination team of empowered advisors.

At First National, It’s in our Nature is our rallying cry. It underlies our values, beliefs, and how we show up for each other, our clients, our partners, and the community. Our nature defines who we are and guides every decision we make.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation, or any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca.

We would like to thank all applicants for their interest, but only candidates selected for an interview will be contacted.

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