Manager, HR Systems and Strategy

Monday, September 9, 2024

Manager, HR Systems and Strategy

Terms: Full-time permanent position with benefits

Salary: Commensurate with experience

Health Standards Organization (HSO) is searching for an HR professional and transformational leader who shares our passion for achieving quality health services for all. In Canada and around the world, we are building a bold and bright future for our Enterprise and our clients. If you are looking for a challenge and seeking to be part of something larger than yourself, this position could be for you.

Reporting to the Chief People Officer (CPO), the Manager, HR Systems and Strategy is a strong leader who provides direction and management of HSO’s HR information system, overseeing all Human Resources reporting functions including headcount planning, budgeting, forecasting, business unit support for talent acquisition, career development, employee experience, learning and development, and all management reporting.

A skilled presenter, you engender confidence, credibility and build effective relationships at any level both internally and externally. HSO seeks to benefit from your forward thinking, poised and collaborative nature. You maintain the highest levels of honesty, integrity, and discretion in all your work. As a member of the Talent Management team, you are a proven leader who enjoys unlocking new ways of leveraging technology and AI for existing and new initiatives for the purpose of freeing up capacity for strategic work. You will guide and develop a small and highly effective team and bring a track record of success in facilitating systems optimization and change through effective teamwork and decision making. Your advanced analytical abilities will enable you to share insights with the CPO and support HSO’s People strategy development and execution.

Let’s break it down. Your responsibilities include:

• Lead the HR systems planning and analysis function as an HR business partner and primary support to the CPO on capturing key strategy, talent retention and acquisition, benchmarking, business readiness, data readiness, technology implementation, business transformation, ongoing maintenance and optimization initiatives.
• Monitor workforce performance, establish corrective measures as needed, and prepare detailed reports for the CPO and Enterprise Leadership.
• Take ownership for all functions related to HR information system and headcount planning.
• Oversee the day-to-day reporting, forecasting, analysis and internal-control activities of the organization.
• Analyze internal operations and identify areas for optimization.
• Oversee HR systems and lead the team, ensuring compliance with relevant regulatory entities.
• Conduct research and produce regular, accurate periodic reports to the CPO as required.
• Acts as a key advisor to the CPO, you assist the CPO and Enterprise leadership in strategy development and preparation of budget guidelines.
• Proactively review departmental forecasts and headcount budget submissions to ensure quality control; consolidate team headcount and provide regular summaries to the CPO and Enterprise Leadership.
• Adaptable; flexible team player that can wear several hats and support team as needed.

HRMS Management (Dayforce):

• Oversee the execution of HR processes in Dayforce including accurate and timely management of data entry for new hires, changes, departures, etc.
• Collaborate with the Payroll and Benefits team to ensure accurate and timely processing of payroll and benefits administration within a bi-weekly payroll schedule.
• Oversee the implementation and administration of all Dayforce modules in collaboration with relevant parties in the HR team and other business units.
• Facilitate and enable the Talent Associate’s responsibilities for the administration of the Performance and Compensation modules under the direction of the Director of Talent.

System configuration and maintenance:

• Manage the configuration, maintenance and operation of Dayforce modules in support of HR programs and priorities.
• Manage system implementations in accordance with business needs and objectives.
• Identify and act on opportunities to improve data integrity, system functionality and user adoption.
• Evaluate the system and scheduled releases/updates on an ongoing basis to ensure functionality achieves requirements.
• Ensure appropriate system controls are in place to meet compliance and best practices.
• Oversee the development and maintenance of HR operations processes and procedures including related documentation.
• Identify and address opportunities to improve the effectiveness, efficiency and accuracy of key processes or programs from a HR systems lens.
• Develop Standard Operating procedures (SOP’s) for streamlined operations.

Team management:

• Lead and develop direct reports to drive performance and engagement while role modelling HSO values.
• Develop core capabilities within the team to support delivery of team objectives.
• Provide guidance to the team on HR-wide projects/initiatives to ensure key system processes enable success.

Must Have Qualifications

• University Degree in Business, Human Resources or related field.
• Completion of a professional designation is an asset.
• 5+ years of HR related experience.
• Strong leadership skills with a proven ability to manage and develop teams. Ability to mentor, teach and train.
• Great presentation skills and acuity for outstanding visual presentations and layouts.
• Advanced reporting software knowledge such as Ceridian (Dayforce & Powerpay), SAP (SuccessFactor), ADP Workforce, MS Office (Excel, PowerPoint and Word) and Google Suite.

Desired Qualifications

• Have experience engaging with stakeholders on your HR technology vision to ensure leaders have confidence in and patience with technology transformation.
• Have experience building an implementation plan and communicating it to relevant stakeholders to ensure visibility and alignment.

WHAT YOU CAN EXPECT:

In Your First 30-90 Days:

• Complete our orientation program with other new hires.
• Learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
• Set your performance and learning objectives for the year in collaboration with your people manager.
• Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.

What We Can Offer You:

• Competitive compensation and benefits, including a defined benefit pension plan.
• Time off programs, including office closure during last week of December.
• A culture that measures and values psychological safety, inclusion and engagement.

WHO WE ARE AND WHAT WE DO:

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit, revenue generating organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”

HSO is committed to fostering a culture of inclusion, diversity, equity and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022, 2023 and 2024.

We are equal opportunity employers and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous Peoples, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please email HR at HumanResources@healthstandards.org. For any queries related to recruitment please email at recruitment@healthstandards.org.